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Page 21 / 292 Scroll up to view Page 16 - 20
Install and Access the Modem Router and Its Network
21
AC1600 WiFi VDSL/ADSL Modem Router Model D6400
Set Up Your Modem Router for DSL Service
You can install your modem router for DSL service or for cable or fiber (Ethernet WAN)
service. If you use a DSL modem, follow the procedure that is described in
Cable the Modem
Router for DSL Service and Access the Modem Router
on page
22. If you use a cable or fiber
modem, follow the procedure that is described in
Set Up Your Modem Router for Cable or
Fiber Service
on page
29.
DSL Service
Make sure that your ADSL or VDSL service is active before you install the modem router.
You need the following information to install your DSL modem and connect to the Internet:
•
DSL user name and password
. This information is included in the welcome letter your
DSL ISP sent you when you signed up for your service. Record your DSL Internet service
account user name and password.
•
Your telephone number or DSL account number
. If you do not use voice service, you
can use your DSL account number in place of a phone number.
If you do not know or cannot locate your DSL user name and password, call your DSL
Internet service provider (ISP). Be specific when speaking with your DSL Internet service
provider. For example, you could say, “I need my DSL service user name and password. Can
you help me?”
Note:
If your provider says that they do not support NETGEAR services, tell
them that you need only your DSL user name and password; you do
not need support.
Page 22 / 292
Install and Access the Modem Router and Its Network
22
AC1600 WiFi VDSL/ADSL Modem Router Model D6400
Cable the Modem Router for DSL Service and Access the
Modem Router
The following figure shows the cabling of your modem router for DSL service.
Figure 6. Modem router cabling for DSL service
To connect your modem router to a DSL service:
1.
Unplug your DSL modem’s power, leaving the DSL modem connected to the wall jack
for your Internet service.
2.
If your DSL modem includes a battery backup, remove the battery.
3.
Install an ADSL or DSL microfilter between the phone line and the phone.
The product package contains either an ADSL or a DSL microfilter.
4.
Use a phone cable to connect the microfilter to the gray DSL port on the modem router.
The product package contains a phone cable.
5.
If your DSL modem includes a battery backup, reinsert the battery.
6.
Plug in your DSL modem’s power and turn on your DSL modem.
Page 23 / 292
Install and Access the Modem Router and Its Network
23
AC1600 WiFi VDSL/ADSL Modem Router Model D6400
7.
Connect the power adapter to the modem router and plug it into an electrical outlet.
Wait for the Power LED
to light solid green, which takes about one minute.
8.
If the Power LED does not light, press the
Power On/Off
button.
9.
Wait for the WiFi LED
to light blue.
If the WiFi LED does not light, press the
WiFi On/Off
button
.
10.
Check the DSL LED.
If the modem router is connected to a DSL service, the DSL LED
lights green.
11.
Connect a computer to the modem router by one of the following methods:
•
Ethernet cable
. Use an Ethernet cable to connect your computer to a yellow Ethernet
LAN port on the modem router.
The product package contains a yellow Ethernet cable.
Your computer connects to the modem router’s LAN.
•
WiFi
. Connect to the default WiFi network of the modem router:
a.
On your computer or WiFi device, find and select the WiFi network.
The WiFi network name (SSID) is on the product label.
b.
Join the WiFi network and enter the WiFi password.
The password (network key) is on the product label.
Your computer or WiFi device connects to the modem router’s WiFi network.
Note:
If the computer is set to a static (fixed) IP address (this setting is
uncommon), either change the computer to obtain an IP address
automatically from the modem router through DHCP, or change the IP
address of the computer to a static IP address in the
192.168.0.2–192.168.0.254 range.
12.
Launch a web browser.
The NETGEAR genie automatic setup utility displays. (This utility is also called the Setup
Wizard.)
Page 24 / 292
Install and Access the Modem Router and Its Network
24
AC1600 WiFi VDSL/ADSL Modem Router Model D6400
If the NETGEAR genie automatic setup utility displays, skip to
Step
14
. If it does not
display, do the following:
a.
In the address field of the web browser, enter
www.routerlogin.net
.
b.
When prompted, enter
admin
for the user name and
password
for the password.
If the NETGEAR genie automatic setup utility displays, skip to
Step
14
. If the NETGEAR
genie automatic setup utility still does not display, see
Step
13
.
13.
If the browser cannot display the web page, do the following:
•
Make sure that the computer is connected to one of the four Ethernet LAN ports or
over WiFi to the modem router.
•
Make sure that the Power LED
of the modem router is lit green.
•
Make sure that your browser does not cache the previous page by closing and
reopening the browser.
•
Clear the browser cache.
•
If the computer is set to a static or fixed IP address (this setting is uncommon), either
change the computer to obtain an IP address automatically from the modem router
through DHCP, or change the IP address of the computer to a static or fixed IP
address in the 192.168.0.2–192.168.0.254 range.
14.
Click the
Next
button.
15.
From the
Country
menu, select the country in which you use the modem router.
16.
From the
ISP
menu, select the ISP that you are using.
If your ISP is not in the menu, select
Other
.
17.
Select the
Yes
radio button.
18.
Click the
Next
button.
Page 25 / 292
Install and Access the Modem Router and Its Network
25
AC1600 WiFi VDSL/ADSL Modem Router Model D6400
The Setup Wizard searches your Internet connection for servers and protocols to
determine your ISP configuration.
When the modem router is connected to the Internet, the Congratulations! screen
displays, and you successfully completed the setup process.
If the Congratulations! screen does not display, other screens might display and you
might need to provide more information, in which case you must continue with the next
step. The screens that display depend on your type of ISP connection and configuration.
19.
(Only if you are using an ADSL connection and the following screen displays) Specify a full
scan to let the Setup Wizard find the PVC protocol.
The screen that displays might ask you if you need the Setup Wizard to do a full scan to
find the PVC protocol. If this screen does not display, continue with the next step.
Do the following:
a.
Select the
Yes
radio button.
b.
Click the
Next
button.
The Setup Wizard performs a full scan, which might take up to six minutes.

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