Install and Access the Modem Router and Its Network

21

AC1600 WiFi VDSL/ADSL Modem Router Model D6400

Set Up Your Modem Router for DSL Service

You can install your modem router for DSL service or for cable or fiber (Ethernet WAN)

service. If you use a DSL modem, follow the procedure that is described in

Cable the Modem

Router for DSL Service and Access the Modem Router

on page

22. If you use a cable or fiber

modem, follow the procedure that is described in

Set Up Your Modem Router for Cable or

Fiber Service

on page

29.

DSL Service

Make sure that your ADSL or VDSL service is active before you install the modem router.

You need the following information to install your DSL modem and connect to the Internet:

•

DSL user name and password

. This information is included in the welcome letter your

DSL ISP sent you when you signed up for your service. Record your DSL Internet service

account user name and password.

•

Your telephone number or DSL account number

. If you do not use voice service, you

can use your DSL account number in place of a phone number.

If you do not know or cannot locate your DSL user name and password, call your DSL

Internet service provider (ISP). Be specific when speaking with your DSL Internet service

provider. For example, you could say, “I need my DSL service user name and password. Can

you help me?”

Note:

If your provider says that they do not support NETGEAR services, tell

them that you need only your DSL user name and password; you do

not need support.

Install and Access the Modem Router and Its Network

22

AC1600 WiFi VDSL/ADSL Modem Router Model D6400

Cable the Modem Router for DSL Service and Access the

Modem Router

The following figure shows the cabling of your modem router for DSL service.

Figure 6. Modem router cabling for DSL service



To connect your modem router to a DSL service:

1.

Unplug your DSL modem’s power, leaving the DSL modem connected to the wall jack

for your Internet service.

2.

If your DSL modem includes a battery backup, remove the battery.

3.

Install an ADSL or DSL microfilter between the phone line and the phone.

The product package contains either an ADSL or a DSL microfilter.

4.

Use a phone cable to connect the microfilter to the gray DSL port on the modem router.

The product package contains a phone cable.

5.

If your DSL modem includes a battery backup, reinsert the battery.

6.

Plug in your DSL modem’s power and turn on your DSL modem.

Install and Access the Modem Router and Its Network

23

AC1600 WiFi VDSL/ADSL Modem Router Model D6400

7.

Connect the power adapter to the modem router and plug it into an electrical outlet.

Wait for the Power LED

to light solid green, which takes about one minute.

8.

If the Power LED does not light, press the

Power On/Off

button.

9.

Wait for the WiFi LED

to light blue.

If the WiFi LED does not light, press the

WiFi On/Off

button

.

10.

Check the DSL LED.

If the modem router is connected to a DSL service, the DSL LED

lights green.

11.

Connect a computer to the modem router by one of the following methods:

•

Ethernet cable

. Use an Ethernet cable to connect your computer to a yellow Ethernet

LAN port on the modem router.

The product package contains a yellow Ethernet cable.

Your computer connects to the modem router’s LAN.

•

WiFi

. Connect to the default WiFi network of the modem router:

a.

On your computer or WiFi device, find and select the WiFi network.

The WiFi network name (SSID) is on the product label.

b.

Join the WiFi network and enter the WiFi password.

The password (network key) is on the product label.

Your computer or WiFi device connects to the modem router’s WiFi network.

Note:

If the computer is set to a static (fixed) IP address (this setting is

uncommon), either change the computer to obtain an IP address

automatically from the modem router through DHCP, or change the IP

address of the computer to a static IP address in the

192.168.0.2–192.168.0.254 range.

12.

Launch a web browser.

The NETGEAR genie automatic setup utility displays. (This utility is also called the Setup

Wizard.)

Install and Access the Modem Router and Its Network

24

AC1600 WiFi VDSL/ADSL Modem Router Model D6400

If the NETGEAR genie automatic setup utility displays, skip to

Step

14

. If it does not

display, do the following:

a.

In the address field of the web browser, enter

www.routerlogin.net

.

b.

When prompted, enter

admin

for the user name and

password

for the password.

If the NETGEAR genie automatic setup utility displays, skip to

Step

14

. If the NETGEAR

genie automatic setup utility still does not display, see

Step

13

.

13.

If the browser cannot display the web page, do the following:

•

Make sure that the computer is connected to one of the four Ethernet LAN ports or

over WiFi to the modem router.

•

Make sure that the Power LED

of the modem router is lit green.

•

Make sure that your browser does not cache the previous page by closing and

reopening the browser.

•

Clear the browser cache.

•

If the computer is set to a static or fixed IP address (this setting is uncommon), either

change the computer to obtain an IP address automatically from the modem router

through DHCP, or change the IP address of the computer to a static or fixed IP

address in the 192.168.0.2–192.168.0.254 range.

14.

Click the

Next

button.

15.

From the

Country

menu, select the country in which you use the modem router.

16.

From the

ISP

menu, select the ISP that you are using.

If your ISP is not in the menu, select

Other

.

17.

Select the

Yes

radio button.

18.

Click the

Next

button.

Install and Access the Modem Router and Its Network

25

AC1600 WiFi VDSL/ADSL Modem Router Model D6400

The Setup Wizard searches your Internet connection for servers and protocols to

determine your ISP configuration.

When the modem router is connected to the Internet, the Congratulations! screen

displays, and you successfully completed the setup process.

If the Congratulations! screen does not display, other screens might display and you

might need to provide more information, in which case you must continue with the next

step. The screens that display depend on your type of ISP connection and configuration.

19.

(Only if you are using an ADSL connection and the following screen displays) Specify a full

scan to let the Setup Wizard find the PVC protocol.

The screen that displays might ask you if you need the Setup Wizard to do a full scan to

find the PVC protocol. If this screen does not display, continue with the next step.

Do the following:

a.

Select the

Yes

radio button.

b.

Click the

Next

button.

The Setup Wizard performs a full scan, which might take up to six minutes.