6

N600 and AC750 WiFi DSL Modem Routers

Manage the Configuration File of the Modem Router. . . . . . . . . . . . . . . . . . . . 153

Back Up the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Restore the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Return the Modem Router to Its Factory Default Settings. . . . . . . . . . . . . . . . 155

Use the Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Erase the Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

View the Status and Statistics of the Modem Router . . . . . . . . . . . . . . . . . . . . 157

View Information About the Modem Router and the Internet,

Modem, and WiFi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

View the Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

View or Change a PPPoE or PPPoA Internet Connection . . . . . . . . . . . . . . . 164

View or Change a TCP/IP Internet Connection . . . . . . . . . . . . . . . . . . . . . . . 165

Manage the Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

View the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Specify Which Activities Are Logged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Manage the Modem Router Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Chapter 11

Manage Port Forwarding and Port

Triggering

Manage Port Forwarding to a Local Server for Services and Applications. . . 173

Forward Incoming Traffic for a Default Service or Application . . . . . . . . . . 173

Add a Port Forwarding Rule with a Custom Service or Application. . . . . . . 174

Change a Port Forwarding Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Remove a Port Forwarding Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Application Example: Make a Local Web Server Public. . . . . . . . . . . . . . . . . 178

How the Modem Router Implements the Port Forwarding Rule . . . . . . . . . 179

Manage Port Triggering for Services and Applications . . . . . . . . . . . . . . . . . . . 179

Add a Port Triggering Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Change a Port Triggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Remove a Port Triggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Specify the Time-Out Period for Port Triggering . . . . . . . . . . . . . . . . . . . . . 184

Disable Port Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 185

Chapter 12

Troubleshooting

Quick Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Troubleshoot with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Power LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Ethernet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

You Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Troubleshoot the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Troubleshoot the DSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Obtain an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Troubleshoot PPPoE or PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

7

N600 and AC750 WiFi DSL Modem Routers

Changes Are Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Troubleshoot the WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 196

Test the LAN Path to Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 197

Appendix A

Supplemental Information

Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Technical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

8

1

1.

Hardware Overview of the Modem

Router

This manual describes the following models:

•

NETGEAR

®

N600 WiFi DSL Modem Router, Model D3600

.

Provides two radios with WiFi connection speeds up to

1

300 Mbps per radio for a total

aggregate throughput of 600 Mbps. The 2.4 GHz radio supports 802.11n and the 5 GHz

radio supports 802.11na.

•

NETGEAR

®

AC750 WiFi DSL Modem Router, Model D6000

.

Provides two radios with WiFi connection speeds up to

1

300 Mbps for the 2.4 GHz radio

and up to

1

433 Mbps for the 5 GHz radio for a total aggregate throughput of 750 Mbps.

The 2.4 GHz radio supports 802.11n and the 5 GHz radio supports 802.11ac.

For each model, both radios can be active simultaneously.These models are compatible with

most major DSL Internet service providers and also supports cable or fiber Internet service.

In this manual, both models are referred to as the

modem router

. Also, in this manual, the terms

wireless

and

WiFi

are interchangeable.

The chapter contains the following sections:

•

Unpack Your Modem Router

•

Top Panel with LEDs

•

Back Panel with Ports, Buttons, DC Connector, and Antennas

•

Bottom Panel Product Label

Note:

For more information about the topics that are covered in this manual,

visit the support website at

support.netgear.com

.

Note:

Firmware updates with new features and bug fixes are made available

from time to time at

downloadcenter.netgear.com

. You can check for and

download new firmware manually. If the features or behavior of your

product does not match what is described in this guide, you might need to

update your firmware.

1. Actual data throughput and WiFi coverage will vary. Network conditions and environmental factors, including volume of network traffic, building

materials and construction, and network overhead, lower actual data throughput rate and WiFi coverage. NETGEAR makes no express or implied

representations or warranties about this product’s compatibility with any future standards.

Hardware Overview of the Modem Router

9

N600 and AC750 WiFi DSL Modem Routers

Unpack Your Modem Router

Your package contains the following items.

Power adapter

Ethernet cable

Phone cable

ADSL filter

Modem router

(varies by region)

(varies by region)

(D6000 shown)

Figure 1. Package contents for the modem router

Your package might contain more items. The filter or phone cable provided depends on the

region, and in some locations, a CD is included.

Hardware Overview of the Modem Router

10

N600 and AC750 WiFi DSL Modem Routers

Top Panel with LEDs

The modem router displays status LEDs on top.

Figure 2. Modem router top panel with LEDs

The following table describes the LEDs from right to left and their behavior. For information

about how to troubleshoot with the LEDs, see

Troubleshoot with the LEDs

on page

189.

Table 1.

LED descriptions

LED

Icon

Description

Power

•

Solid green

. The power is on and the modem router is functioning normally.

•

Blinking green

. The modem router is starting up, the firmware is upgrading, or

someone pressed the

Reset

button.

•

Off

. The modem router is not receiving power.

DSL

•

Solid green

. The modem router is providing a DSL connection. In technical terms,

the DSL port is synchronized with an ISP’s network-access device.

•

Blinking green

. The modem router is negotiating the best possible speed on the

DSL line.

•

Off

. The modem router is not negotiating the speed on the DSL line and is not

providing a DSL connection.

Internet

•

Solid green

. The modem router is connected to the Internet.

•

Blinking green

. The Internet port is transmitting or receiving traffic.

•

Off

. The modem router is not connected to the Internet.

WiFi

•

Solid green

. The modem router is providing WiFi connectivity.

•

Blinking green

. The WiFi link is transmitting or receiving traffic.

•

Off

. The modem router is not providing WiFi connectivity. You can still plug an

Ethernet cable into one of the LAN ports to get wired connectivity.