Page 6 / 202 Scroll up to view Page 1 - 5
6
N600 and AC750 WiFi DSL Modem Routers
Manage the Configuration File of the Modem Router. . . . . . . . . . . . . . . . . . . . 153
Back Up the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Restore the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Return the Modem Router to Its Factory Default Settings. . . . . . . . . . . . . . . . 155
Use the Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Erase the Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
View the Status and Statistics of the Modem Router . . . . . . . . . . . . . . . . . . . . 157
View Information About the Modem Router and the Internet,
Modem, and WiFi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
View the Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
View or Change a PPPoE or PPPoA Internet Connection . . . . . . . . . . . . . . . 164
View or Change a TCP/IP Internet Connection . . . . . . . . . . . . . . . . . . . . . . . 165
Manage the Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
View the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Specify Which Activities Are Logged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Manage the Modem Router Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Chapter 11
Manage Port Forwarding and Port
Triggering
Manage Port Forwarding to a Local Server for Services and Applications. . . 173
Forward Incoming Traffic for a Default Service or Application . . . . . . . . . . 173
Add a Port Forwarding Rule with a Custom Service or Application. . . . . . . 174
Change a Port Forwarding Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Remove a Port Forwarding Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Application Example: Make a Local Web Server Public. . . . . . . . . . . . . . . . . 178
How the Modem Router Implements the Port Forwarding Rule . . . . . . . . . 179
Manage Port Triggering for Services and Applications . . . . . . . . . . . . . . . . . . . 179
Add a Port Triggering Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Change a Port Triggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Remove a Port Triggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Specify the Time-Out Period for Port Triggering . . . . . . . . . . . . . . . . . . . . . 184
Disable Port Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 185
Chapter 12
Troubleshooting
Quick Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Troubleshoot with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Power LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Ethernet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
You Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Troubleshoot the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Troubleshoot the DSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Obtain an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Troubleshoot PPPoE or PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Page 7 / 202
7
N600 and AC750 WiFi DSL Modem Routers
Changes Are Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Troubleshoot the WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 196
Test the LAN Path to Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 197
Appendix A
Supplemental Information
Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Technical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Page 8 / 202
8
1
1.
Hardware Overview of the Modem
Router
This manual describes the following models:
NETGEAR
®
N600 WiFi DSL Modem Router, Model D3600
.
Provides two radios with WiFi connection speeds up to
1
300 Mbps per radio for a total
aggregate throughput of 600 Mbps. The 2.4 GHz radio supports 802.11n and the 5 GHz
radio supports 802.11na.
NETGEAR
®
AC750 WiFi DSL Modem Router, Model D6000
.
Provides two radios with WiFi connection speeds up to
1
300 Mbps for the 2.4 GHz radio
and up to
1
433 Mbps for the 5 GHz radio for a total aggregate throughput of 750 Mbps.
The 2.4 GHz radio supports 802.11n and the 5 GHz radio supports 802.11ac.
For each model, both radios can be active simultaneously.These models are compatible with
most major DSL Internet service providers and also supports cable or fiber Internet service.
In this manual, both models are referred to as the
modem router
. Also, in this manual, the terms
wireless
and
WiFi
are interchangeable.
The chapter contains the following sections:
Unpack Your Modem Router
Top Panel with LEDs
Back Panel with Ports, Buttons, DC Connector, and Antennas
Bottom Panel Product Label
Note:
For more information about the topics that are covered in this manual,
visit the support website at
support.netgear.com
.
Note:
Firmware updates with new features and bug fixes are made available
from time to time at
downloadcenter.netgear.com
. You can check for and
download new firmware manually. If the features or behavior of your
product does not match what is described in this guide, you might need to
update your firmware.
1. Actual data throughput and WiFi coverage will vary. Network conditions and environmental factors, including volume of network traffic, building
materials and construction, and network overhead, lower actual data throughput rate and WiFi coverage. NETGEAR makes no express or implied
representations or warranties about this product’s compatibility with any future standards.
Page 9 / 202
Hardware Overview of the Modem Router
9
N600 and AC750 WiFi DSL Modem Routers
Unpack Your Modem Router
Your package contains the following items.
Power adapter
Ethernet cable
Phone cable
ADSL filter
Modem router
(varies by region)
(varies by region)
(D6000 shown)
Figure 1. Package contents for the modem router
Your package might contain more items. The filter or phone cable provided depends on the
region, and in some locations, a CD is included.
Page 10 / 202
Hardware Overview of the Modem Router
10
N600 and AC750 WiFi DSL Modem Routers
Top Panel with LEDs
The modem router displays status LEDs on top.
Figure 2. Modem router top panel with LEDs
The following table describes the LEDs from right to left and their behavior. For information
about how to troubleshoot with the LEDs, see
Troubleshoot with the LEDs
on page
189.
Table 1.
LED descriptions
LED
Icon
Description
Power
Solid green
. The power is on and the modem router is functioning normally.
Blinking green
. The modem router is starting up, the firmware is upgrading, or
someone pressed the
Reset
button.
Off
. The modem router is not receiving power.
DSL
Solid green
. The modem router is providing a DSL connection. In technical terms,
the DSL port is synchronized with an ISP’s network-access device.
Blinking green
. The modem router is negotiating the best possible speed on the
DSL line.
Off
. The modem router is not negotiating the speed on the DSL line and is not
providing a DSL connection.
Internet
Solid green
. The modem router is connected to the Internet.
Blinking green
. The Internet port is transmitting or receiving traffic.
Off
. The modem router is not connected to the Internet.
WiFi
Solid green
. The modem router is providing WiFi connectivity.
Blinking green
. The WiFi link is transmitting or receiving traffic.
Off
. The modem router is not providing WiFi connectivity. You can still plug an
Ethernet cable into one of the LAN ports to get wired connectivity.

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