Manage the Internet Settings Manually

41

N600 and AC750 WiFi DSL Modem Routers

8.

(Only if the following screen displays) Specify a full scan to let the Setup Wizard find the

PVC protocol.

The screen that might display asks you if you need the Setup Wizard to do a full scan to

find the PVC protocol. If this screen does not display, continue with the next step.

Do the following:

a.

Select the

Yes

radio button.

b.

Click the

Next

button.

The Setup Wizard performs a full scan, which might take up to six minutes.

9.

(Only if the following screen displays) Specify how to manage problems with the detection of

the Internet connection.

The screen that might display states that a problem occurred while detecting the Internet

connection. If this screen does not display, continue with the next step.

Manage the Internet Settings Manually

42

N600 and AC750 WiFi DSL Modem Routers

Take one of the following actions:

•

If your setup includes a DSL modem, power-cycle the DSL modem:

a.

Unplug your DSL modem’s power, leaving the DSL modem connected to the wall

jack for your Internet service.

b.

If your DSL modem includes a battery backup, remove the battery.

c.

Wait 10 seconds.

d.

If your DSL modem includes a battery backup, reinsert the battery.

e.

Plug in your DSL modem’s power and turn on your DSL modem.

f.

Wait two minutes.

g.

Select the

I just power cycled the modem and waited for 2 minutes

radio

button.

h.

Click the

Next

button.

•

If your setup includes a cable or fiber modem, see if the yellow Ethernet cable is not

fully inserted or is inserted at the wrong place. If necessary, do the following:

a.

Fully insert the Ethernet cable in the correct port on the cable or fiber modem

and in the red Internet port on the modem router.

b.

Select the

I corrected a problem with the Ethernet cable

radio button.

c.

Click the

Next

button.

•

If you do not need to power-cycle the DSL modem or the Ethernet cable is already

fully inserted in the correct ports, do the following:

a.

Select the

None of the above

radio button.

b.

Click the

Next

button.

10.

(Only if the following screen displays) Specify how to manage problems with the detection of

the IP address for the Internet connection.

The screen that might display states that a problem occurred while detecting the Internet

connection IP address.

Manage the Internet Settings Manually

43

N600 and AC750 WiFi DSL Modem Routers

Take one of the following actions:

•

If your ISP assigned you a fixed (static) IP address, do the following:

a.

Select the

Yes

radio button.

b.

Click the

Next

button.

c.

Enter the address information that your ISP gave you for your fixed IP address

configuration.

d.

Click the

Next

button.

•

If your ISP did not assign you a fixed IP address or you do not know if your ISP

assigned you a fixed IP address, do the following:

a.

Select either the

No

or the

I don’t know

radio button.

b.

Click the

Next

button.

c.

Enter the MAC address of the computer or router with which you previously were

able to connect to the Internet.

You might find the MAC address on the product label of your device. Enter the

MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF

format.

d.

Click the

Next

button.

Manage the Internet Settings Manually

44

N600 and AC750 WiFi DSL Modem Routers

11.

If the Congratulations! screen still does not display and the modem router still does not

connect to the Internet, do the following:

a.

Review all your settings.

Make sure that you selected the correct options and entered everything correctly.

b.

Run the Setup Wizard one more time.

c.

Contact your ISP to verify that you are using the correct configuration information.

d.

Read

Troubleshoot the Internet Connection

on page

191.

e.

If problems persist, register your NETGEAR product and contact NETGEAR

technical support.

Manually Set Up the Internet Connection

You can view or change the modem router’s Internet connection settings manually. The

following sections describe the options to manually set up the Internet connection:

•

Specify an Internet Connection Without a Login

on page

44

•

Specify an Internet Connection That Uses a Login and PPPoE Service

on page

47

•

Specify an Internet Connection That Uses a Login and PPPoA Service

on page

50

Specify an Internet Connection Without a Login

If you want to manually configure the Internet connection settings, use the information that

your ISP gave you to log in to your Internet service. If you cannot find this information, contact

your ISP.



To view or specify the Internet connection settings without a login:

1.

Launch an Internet browser from a computer or WiFi device that is connected to the

network.

2.

Type

.

A login screen displays.

3.

Enter the modem router user name and password.

The user name is

admin

. The default password is

password

. The user name and

password are case-sensitive.

4.

Click the

OK

button.

The BASIC Home screen displays.

5.

Select

Internet

.

The Internet Setup screen displays.

6.

In the Does your Internet connection require a login? section, select the

No

radio button.

Manage the Internet Settings Manually

45

N600 and AC750 WiFi DSL Modem Routers

7.

Enter the settings as described in the following table.

Field

Description

Account Name (If Required)

Enter the account name provided by your ISP. This name might also be

called the host name. If you do not know the account name, leave this field

blank.

By default, the

Account Name

field contains the model number of the

modem router.

Domain Name (If Required)

Enter the domain name provided by your ISP. If you do not know the

domain name, leave this field blank.

Internet IP Address

Get Dynamically from ISP

Your ISP uses DHCP to assign your IP address. Your ISP automatically

assigns these addresses.