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1.
Connect to the Modem Router
Getting to know your modem router
This chapter describes how to configure the Internet connection of your gateway and includes
these sections:
Gateway Front Panel
Gateway Rear Panel
Gateway Label
Position Your Gateway
Log In to Your Gateway
View the Modem Router Home Screens
Join the Wireless Network
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Connect to the Modem Router
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WiFi Cable Modem Router C3700
Gateway Front Panel
Power LED
Downstream LED
Upstream LED
Internet LED
WPS Button / LED
Wireless Button
5 GHz LED
2.4 GHz LED
Ethernet LED
USB LED
You can use the LEDs to verify status and connections. The following table lists and
describes each LED and button on the front panel of the modem router.
Table 1.
LEDs
LED
Description
WPS
Green
. Wireless security is enabled.
Off
. No WPS connection exists.
WiFi
Green
. The wireless radio is operating.
Off
. The wireless radio is off.
Power
Green
. Power is supplied to the modem router.
Off
. No power is supplied to the modem router.
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WiFi Cable Modem Router C3700
Downstream
Solid green
. One or more downstream channels are locked.
Blinking green
. The unit is scanning for a downstream channel.
Off
. No downstream channel is locked.
Upstream
Solid green
. One or more upstream channels are locked.
Blinking green
. The unit is scanning for an upstream channel.
Off
. No upstream channel is locked.
Internet
Solid green
. The modem router is online.
Blinking green
. The modem router is synchronizing with the cable provider’s cable
modem termination system (CMTS).
Off
. The modem router is offline.
2.4 GHz radio
Green
. The 2.4 GHz radio is on.
Off
. The 2.4 GHz radio is off.
5 GHz radio
Green
. The 5 GHz radio is on.
Off
. The 5 GHz radio is off.
Ethernet
Green
. A device is connected to an Ethernet port and powered on.
Off
. No device is detected to an Ethernet port.
USB
Green
. A USB device is connected to the port on the back panel.
Off
. No USB device is connected to the port on the back panel.
Table 1.
LEDs (continued)
LED
Description
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WiFi Cable Modem Router C3700
Gateway Rear Panel
Power adapter input
Ethernet LAN ports
Coaxial cable connector
Power On/Off button
Reset button
USB port (optional)
The rear panel includes the following connections when viewed from top to bottom:
Reset button
. You can return the modem router to its factory settings. Press and hold
the Reset button for over 7 seconds. The modem router resets and returns to its factory
settings. See
Factory Default Settings
on page
71.
Phone port
. A telephone connection for an analog phone line.
Two Gigabit Ethernet LAN ports
. Use these ports to connect local computers.
Coaxial cable connector
. Attach a coaxial cable to the cable service provider connection.
Power adapter input
. Connect the power adapter unit here.
Power On/Off button
. Press to turn on power. Press again to turn off power.
Power Supply Manufacturers and Models
Use only power supplies listed here:
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WiFi Cable Modem Router C3700
Adaptor of CWT
Manufacturer: Channel Well Technology Co Ltd
Model: SAL018F2
Adaptor of PI
Manufacturer: PI Electronics (H.K.) Ltd.
Model: AD817000
Gateway Label
The label on the bottom of the modem router shows the WPS PIN, login information, MAC
address, and serial number.
Figure 1. The label shows unique information about your modem router
Position Your Gateway
The operating distance or range of your wireless connection can vary based on the physical
placement of the gateway. For best results, place your gateway:
Near the center of the area in which your computers operate.
In an elevated location such as a high shelf.
Away from potential sources of interference, such as computers, microwave ovens, and
cordless phones.
Away from large metal surfaces.
Note:
Failure to follow these guidelines can result in significant
performance degradation or inability to connect wirelessly to the
modem router.

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