NETGEAR CG3700EMR Router Manual PDF (Setup & Configuration Guide)

Given below is full router user manual of NETGEAR CG3700EMR router model. You can also download this manual in PDF Format to read later on your computer.

Product user manuals come handy in case you want to know all functionalities of your device, troubleshooting, fist time configuration & setup and in many other situations.

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350 East Plumeria Drive
San Jose, CA 95134
USA
October 2013
WiFi Cable Modem Router C3700
User Manual
Note:
This document is for certification purposes only. Images are for
position only and might differ from the actual product.
Page 2 / 76
2
WiFi Cable Modem Router C3700
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product
at
. You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website. For product updates and web
support, visit
.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. © NETGEAR, Inc. All rights reserved.
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3
Contents
Chapter 1
Connect to the Modem Router
Gateway Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Gateway Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Power Supply Manufacturers and Models . . . . . . . . . . . . . . . . . . . . . . . .9
Gateway Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Position Your Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Log In to Your Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
View the Modem Router Home Screens . . . . . . . . . . . . . . . . . . . . . . . . . .11
Basic Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Advanced Home Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Join the Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Chapter 2
NETGEAR genie Basic Settings
Cable Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
View or Configure Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . .16
Wireless Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Voice Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Chapter 3
NETGEAR genie Advanced Home
Internet Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Wireless Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
LAN Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Use the Router as a DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Chapter 4
Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Block Services (Port Filtering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Chapter 5
Administration
View Modem Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Cable Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
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WiFi Cable Modem Router C3700
Wireless Settings (2.4 GHZ and 5 GHz). . . . . . . . . . . . . . . . . . . . . . . . .36
Router Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
View Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Ping Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Traceroute Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
DS Throughput Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
US Throughput Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Wireless Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Chapter 6
Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Wireless Card Access List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Port Forwarding and Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Port Triggering to Open Incoming Ports. . . . . . . . . . . . . . . . . . . . . . . . .52
Port Forwarding to Permit External Host Communications . . . . . . . . . .54
How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . .55
Set Up Port Forwarding to Local Servers. . . . . . . . . . . . . . . . . . . . . . . . . .55
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Edit or Delete a Port Forwarding Entry. . . . . . . . . . . . . . . . . . . . . . . . . .57
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Chapter 7
Troubleshooting
Basic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Using LEDs to Troubleshoot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Troubleshoot the ISP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Troubleshoot a TCP/IP Network Using a Ping Utility . . . . . . . . . . . . . . . . .67
Test the LAN Path to Your Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . .68
Wireless Performance and Modem Router Location . . . . . . . . . . . . . . . . .69
Appendix A
Supplemental Information
Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
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WiFi Cable Modem Router C3700
Appendix B
Notification of Compliance

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