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NetComm Wireless NF4V User Guide

61

Additional Product

Information

Establishing a wireless connection

Windows XP (Service Pack 3)

1.

Open the Network Connections control panel (Start -> Control Panel -> Network Connections):

2.

Right-click on your Wireless Network Connection and select View Available Wireless Networks:

3.

Select the wireless network listed on your included wireless security card and click Connect.

4.

Enter the network key

(

refer to the included wireless security card

for

the default wireless network key)

.

5.

The connection will show Connected.

Windows Vista

1.

Open the Network and Sharing Center (Start > Control Panel > Network and Sharing center).

2.

Click on "Connect to a network".

3.

Choose "Connect to the Internet" and click on "Next".

4.

Select the wireless network listed on your included wireless security card and click Connect.

5.

Enter the network key

(

refer to the included wireless security card

for

the default wireless network key)

.

6.

Select the appropriate location. This will affect the firewall settings on the computer.

7.

Click on both "Save this network" and "Start this connection automatically" and click "Next".

Windows 7

1.

Open the Network and Sharing Center (Start > Control Panel > Network and Sharing center).

2.

Click on "Change Adapter settings" on the left-hand side.

3.

Right-click on "Wireless Network Connection" and select "Connect / Disconnect".

4.

Select the wireless network listed on your included wireless security card and click Connect.

5.

Enter the network key

(

refer to the included wireless security card

for

the default wireless network key)

.

6.

You may then see a window that asks you to "Select a location for the 'wireless' network". Please select the "Home" location.

7.

You may then see a window prompting you to setup a "HomeGroup". Click "Cancel" on this.

8.

You can verify your wireless connection by clicking the "Wireless Signal" indicator in your system tray.

9.

After clicking on this, you should see an entry matching the SSID of your NF4V with "Connected" next to it.

Mac OSX 10.6

1.

Click on the Airport icon on the top right menu.

2.

Select the wireless network listed on your included wireless security card and click Connect.

3.

On the new window, select “Show Password”, type in the network key

(refer to the included wireless security card

for

the

default wireless network key)

in the Password field and then click on OK.

4.

To check the connection, click on the Airport icon and there should be a tick on the wireless network name.

Note: For other operating systems, or if you use a wireless adaptor utility to configure your wireless connection, please

consult the wireless adapter documentation for instructions on establishing a wireless connection.

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Troubleshooting

Using the indicator lights (LEDs) to Diagnose Problems

The LEDs are useful aides for finding possible problem causes.

Power LED

The Power LED does not light up.

STEP

CORRECTIVE ACTION

1

Make sure that the NF4V power adaptor is connected to the device and plugged in to an appropriate power

source. Use only the supplied power adaptor.

2

Check that the NF4V and the power source are both turned on and device is receiving sufficient power.

3

Turn the NF4V off and on.

4

If the error persists, you may have a hardware problem. In this case, you should contact technical support.

Web Configuration

I cannot access the web configuration pages.

CORRECTIVE ACTION

STEP

CORRECTIVE ACTION

1

Make sure you are using the correct IP address of the NF4V. You can check the IP address of the device

from the Network Setup configuration page.

2

Check that you have enabled remote administration access. If you have configured an inbound packet filter,

ensure your computer’s IP address matches it.

3

Your computer’s and the

NF4V

’s IP addresses must be on the same subnet for LAN access. You can check

the subnet in use by the router on the Network Setup page.

4

If you have changed the devices IP address, then enter the new one as the URL you enter into the address

bar of your web browser.

5

If you are still not able to access the web configuration pages, reset the router to the factory default settings

by pressing the reset button for 3 seconds and then releasing it. When the Power LED begins to blink, the

defaults have been restored and the NF4V restarts. Navigate to 192.168.20.1 in your web browser and enter

“admin” (without the quotes) as the username and password.

The web configuration does not display properly.

STEP

CORRECTIVE ACTION

1

Delete the temporary web files and log in again. In Internet Explorer, click Tools, Internet Options and

then click the Delete Files ... button. When a Delete Files window displays, select Delete all offline

content and click OK. (Steps may vary depending on the version of your Internet browser.)

CORRECTIVE ACTION

Login Username and Password

I forgot my login username and/or password.

STEP

CORRECTIVE ACTION

1

Press the Reset button for 3 seconds, and then release it. When the Power LED begins to blink, the defaults

have been restored and the NF4V restarts.

You can now login with the factory default username and

password “admin” (without the quotes)

2

It is highly recommended to change the default username and password. Make sure you store the username

and password in a safe place.

S CORRECTIVE ACT

WLAN Interface

I cannot access the NF4V from the WLAN or ping any computer on the WLAN.

STEP

CORRECTIVE ACTION

1

Check the Wi-Fi LED on the front of the unit and verify the WLAN is enabled as per the LED Indicator section.

2

If you are using a static IP address for the WLAN connection, make sure that the IP address and the subnet

mask of the NF4V and your computer(s) are on the same subnet. You can check the routers configuration

from the Network Setup page.

TE CORREC

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NetComm Wireless NF4V User Guide

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Technical Data

The following table lists the hardware specifications of the NF4V.

MODEL

NF4V

ADSL2+

ITU 992.1 (G.dmt) Annex A

ITU 992.2 (G.lite)

ITU 992.3 ADSL2 (G.dmt.bis)

ITU 992.5 ADSL2+

Ethernet WAN

1 x Gigabit WAN port (10/100/1000 Mbps)

Connectivity

4 x 10/100/1000 Mbps, 1 x RJ-11 ADSL, 1 x WLAN

LED Indicators

Power, ADSL, WWW, LAN 1-4, WAN, WiFi.

Operating Temperature

Operating temperature: 0

˚C

- 40

˚

C, Humidity: 10%-90% non-condensing

Storage temperature: -10

˚C

- 70

˚

C, Humidity: 0%-95% non-condensing

Power Input

12V DC - 2A

Dimensions & Weight

216 mm (L) x 61 mm (W) x 173 mm (H)

443 grams

Regulatory Compliance

A-Tick

Electrical Specifications

It is recommended that the NF4V be powered by the supplied 12V DC, 2A power supply. A replacement power supply is available

from the NetComm Wireless Online shop.

Environmental Specifications / Tolerances

The NF4V housing enables it to operate over a wide variety of temperatures from

0˚C

-

40˚C (operating temperature)

.

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Legal & Regulatory

Information

Intellectual Property Rights

All intellectual property rights (including copyright and trade mark rights) subsisting in, relating to or arising out this Manual are

owned by and vest in NetComm Wireless (ACN 002490486) (NetComm Wireless Limited) (or its licensors). This Manual does not

transfer any right, title or interest in NetComm Wireless Limited’s (or its licensors’) intellectual property rights to you

.

You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise

no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic,

mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.

NetComm, NetComm Wireless and NetComm Wireless Limited are a trademark of NetComm Wireless Limited. All other

trademarks are acknowledged to be the property of their respective owners.

Customer Information

The Australian Communications & Media Authority (ACMA) requires you to be aware of the following information and warnings:

1.

This unit may be connected to the Telecommunication Network through a line cord which meets the requirements of the

AS/CA S008-2011 Standard.

2.

This equipment incorporates a radio transmitting device, in normal use a separation distance of 20cm will ensure radio

frequency exposure levels complies with Australian and New Zealand standards.

3.

This equipment has been tested and found to comply with the Standards for C-Tick and or A-Tick as set by the ACMA.

These standards are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio noise and, if not installed and used in accordance with the

instructions detailed within this manual, may cause interference to radio communications. However, there is no guarantee

that interference will not occur with the installation of this product in your home or office. If this equipment does cause

some degree of interference to radio or television reception, which can be determined by turning the equipment off and

on, we encourage the user to try to correct the interference by one or more of the following measures:

i.

Change the direction or relocate the receiving antenna.

ii.

Increase the separation between this equipment and the receiver.

iii.

Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver/TV is

connected.

iv.

Consult an experienced radio/TV technician for help.

4.

The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply

with any other product or do not use any other power supply that is not approved for use with this product by NetComm

Wireless. Failure to do so may cause damage to this product, fire or result in personal injury.

Consumer Protection Laws

Australian and New Zealand consumer law in certain circumstances implies mandatory guarantees, conditions and warranties

which cannot be excluded by NetComm and legislation of another country's Government may have a similar effect (together these

are the Consumer Protection Laws). Any warranty or representation provided by NetComm is in addition to, and not in

replacement of, your rights under such Consumer Protection Laws.

If you purchased our goods in Australia and you are a consumer, you are entitled to a replacement or refund for a major failure

and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or

replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you purchased our

goods in New Zealand and are a consumer you will also be entitled to similar statutory guarantees.

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NetComm Wireless NF4V User Guide

65

Product Warranty

All NetComm Wireless products have a standard one (1) year warranty from date of purchase, however, some products have an

extended warranty option (refer to packaging and the warranty card) (each a Product Warranty). To be eligible for the extended

warranty option you must supply the requested warranty information to NetComm Wireless Limited within 30 days of the original

purchase date by registering online via the NetComm Wireless web site at www.netcommwireless.com. For all Product Warranty

claims you will require proof of purchase. All Product Warranties are in addition to your rights and remedies under applicable

Consumer Protection Laws which cannot be excluded (see Consumer Protection Laws Section above).

Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see the

Consumer

Protection Laws

Section above), the Product Warranty is granted on the following conditions:

1.

the Product Warranty extends to the original purchaser (you / the customer) and is not transferable;

2.

the Product Warranty shall not apply to software programs, batteries, power supplies, cables or other accessories

supplied in or with the product;

3.

the customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable

requirements of NetComm including producing such evidence of purchase as NetComm may require;

4.

the cost of transporting product to and from NetComm’s nominated premises is your responsibility;

5.

NetComm Wireless Limited does not have any liability or responsibility under the Product Warranty where any cost, loss,

injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events beyond

NetComm’s reasonable control. This includes but is not limited to: acts of God, war, riot, embargoes, acts of civil or

military authorities, fire, floods, electricity outages, lightning, power surges, or shortages of materials or labour; and

6.

the customer is responsible for the security of their computer and network at all times. Security features may be disabled

within the factory default settings. NetComm Wireless Limited recommends that you enable these features to enhance

your security.

Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3

above), the Product Warranty is automatically voided if:

1.

you, or someone else, use the product, or attempt to use it, other than as specified by NetComm Wireless Limited;

2.

the fault or defect

in your product

is the result of a voltage surge subjected to the product

either by the way of power

supply or communication line, whether caused by thunderstorm activity or any other cause(s);

3.

the fault is the result of accidental damage or damage in transit, including but not limited to liquid spillage;

4.

your product has been used for any purposes other than that for which it is sold, or in any way other than in strict

accordance with the user manual supplied;

5.

your product

has been repaired or modified or attempted to be repaired or modified, other than by a qualified person

at

a service centre

authorised by NetComm Wireless Limited;

or

6.

the serial number has been defaced or altered in any way or if the serial number plate has been removed.

Limitation of Liability

This clause does not apply to New Zealand consumers. Subject to your rights and remedies under applicable Consumer

Protection Laws which cannot be excluded (see the

Consumer Protection Laws

Section above), NetComm Wireless Limited

accepts no liability or responsibility, for consequences arising from the use of this product. NetComm Wireless Limited reserves

the right to change the specifications and operating details of this product without notice.

If any law implies a guarantee, condition or warranty in respect of goods or services supplied, and NetComm Wireless’

s liability for

breach of that condition or warranty may not be excluded but may be limited, then subject to your rights and remedies under any

applicable Consumer Protection Laws which cannot be excluded, NetComm Wireless’s liability for any breach of tha

t guarantee,

condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the

following: replacing the goods or supplying equivalent goods; repairing the goods; paying the cost of replacing the goods or of

acquiring equivalent goods; or paying the cost of having the goods repaired; or (ii) in the case of a supply of services, NetComm

Wireless Limited doing either or both of the following: supplying the services again; or paying the cost of having the services

supplied again.

To the extent NetComm Wireless Limited is unable to limit its liability as set out above, NetComm Wireless Limited limits its liability

to the extent such liability is lawfully able to be limited.