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NetComm Wireless NF4V User Guide
61
Additional Product
Information
Establishing a wireless connection
Windows XP (Service Pack 3)
1.
Open the Network Connections control panel (Start -> Control Panel -> Network Connections):
2.
Right-click on your Wireless Network Connection and select View Available Wireless Networks:
3.
Select the wireless network listed on your included wireless security card and click Connect.
4.
Enter the network key
(
refer to the included wireless security card
for
the default wireless network key)
.
5.
The connection will show Connected.
Windows Vista
1.
Open the Network and Sharing Center (Start > Control Panel > Network and Sharing center).
2.
Click on "Connect to a network".
3.
Choose "Connect to the Internet" and click on "Next".
4.
Select the wireless network listed on your included wireless security card and click Connect.
5.
Enter the network key
(
refer to the included wireless security card
for
the default wireless network key)
.
6.
Select the appropriate location. This will affect the firewall settings on the computer.
7.
Click on both "Save this network" and "Start this connection automatically" and click "Next".
Windows 7
1.
Open the Network and Sharing Center (Start > Control Panel > Network and Sharing center).
2.
Click on "Change Adapter settings" on the left-hand side.
3.
Right-click on "Wireless Network Connection" and select "Connect / Disconnect".
4.
Select the wireless network listed on your included wireless security card and click Connect.
5.
Enter the network key
(
refer to the included wireless security card
for
the default wireless network key)
.
6.
You may then see a window that asks you to "Select a location for the 'wireless' network". Please select the "Home" location.
7.
You may then see a window prompting you to setup a "HomeGroup". Click "Cancel" on this.
8.
You can verify your wireless connection by clicking the "Wireless Signal" indicator in your system tray.
9.
After clicking on this, you should see an entry matching the SSID of your NF4V with "Connected" next to it.
Mac OSX 10.6
1.
Click on the Airport icon on the top right menu.
2.
Select the wireless network listed on your included wireless security card and click Connect.
3.
On the new window, select “Show Password”, type in the network key
(refer to the included wireless security card
for
the
default wireless network key)
in the Password field and then click on OK.
4.
To check the connection, click on the Airport icon and there should be a tick on the wireless network name.
Note: For other operating systems, or if you use a wireless adaptor utility to configure your wireless connection, please
consult the wireless adapter documentation for instructions on establishing a wireless connection.
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NetComm Wireless NF4V User Guide
www.netcommwireless.com
Troubleshooting
Using the indicator lights (LEDs) to Diagnose Problems
The LEDs are useful aides for finding possible problem causes.
Power LED
The Power LED does not light up.
STEP
CORRECTIVE ACTION
1
Make sure that the NF4V power adaptor is connected to the device and plugged in to an appropriate power
source. Use only the supplied power adaptor.
2
Check that the NF4V and the power source are both turned on and device is receiving sufficient power.
3
Turn the NF4V off and on.
4
If the error persists, you may have a hardware problem. In this case, you should contact technical support.
Web Configuration
I cannot access the web configuration pages.
CORRECTIVE ACTION
STEP
CORRECTIVE ACTION
1
Make sure you are using the correct IP address of the NF4V. You can check the IP address of the device
from the Network Setup configuration page.
2
Check that you have enabled remote administration access. If you have configured an inbound packet filter,
ensure your computer’s IP address matches it.
3
Your computer’s and the
NF4V
’s IP addresses must be on the same subnet for LAN access. You can check
the subnet in use by the router on the Network Setup page.
4
If you have changed the devices IP address, then enter the new one as the URL you enter into the address
bar of your web browser.
5
If you are still not able to access the web configuration pages, reset the router to the factory default settings
by pressing the reset button for 3 seconds and then releasing it. When the Power LED begins to blink, the
defaults have been restored and the NF4V restarts. Navigate to 192.168.20.1 in your web browser and enter
“admin” (without the quotes) as the username and password.
The web configuration does not display properly.
STEP
CORRECTIVE ACTION
1
Delete the temporary web files and log in again. In Internet Explorer, click Tools, Internet Options and
then click the Delete Files ... button. When a Delete Files window displays, select Delete all offline
content and click OK. (Steps may vary depending on the version of your Internet browser.)
CORRECTIVE ACTION
Login Username and Password
I forgot my login username and/or password.
STEP
CORRECTIVE ACTION
1
Press the Reset button for 3 seconds, and then release it. When the Power LED begins to blink, the defaults
have been restored and the NF4V restarts.
You can now login with the factory default username and
password “admin” (without the quotes)
2
It is highly recommended to change the default username and password. Make sure you store the username
and password in a safe place.
S CORRECTIVE ACT
WLAN Interface
I cannot access the NF4V from the WLAN or ping any computer on the WLAN.
STEP
CORRECTIVE ACTION
1
Check the Wi-Fi LED on the front of the unit and verify the WLAN is enabled as per the LED Indicator section.
2
If you are using a static IP address for the WLAN connection, make sure that the IP address and the subnet
mask of the NF4V and your computer(s) are on the same subnet. You can check the routers configuration
from the Network Setup page.
TE CORREC
Page 63 / 66
www.netcommwireless.com
NetComm Wireless NF4V User Guide
63
Technical Data
The following table lists the hardware specifications of the NF4V.
MODEL
NF4V
ADSL2+
ITU 992.1 (G.dmt) Annex A
ITU 992.2 (G.lite)
ITU 992.3 ADSL2 (G.dmt.bis)
ITU 992.5 ADSL2+
Ethernet WAN
1 x Gigabit WAN port (10/100/1000 Mbps)
Connectivity
4 x 10/100/1000 Mbps, 1 x RJ-11 ADSL, 1 x WLAN
LED Indicators
Power, ADSL, WWW, LAN 1-4, WAN, WiFi.
Operating Temperature
Operating temperature: 0
˚C
- 40
˚
C, Humidity: 10%-90% non-condensing
Storage temperature: -10
˚C
- 70
˚
C, Humidity: 0%-95% non-condensing
Power Input
12V DC - 2A
Dimensions & Weight
216 mm (L) x 61 mm (W) x 173 mm (H)
443 grams
Regulatory Compliance
A-Tick
Electrical Specifications
It is recommended that the NF4V be powered by the supplied 12V DC, 2A power supply. A replacement power supply is available
from the NetComm Wireless Online shop.
Environmental Specifications / Tolerances
The NF4V housing enables it to operate over a wide variety of temperatures from
0˚C
-
40˚C (operating temperature)
.
Page 64 / 66
64
NetComm Wireless NF4V User Guide
www.netcommwireless.com
Legal & Regulatory
Information
Intellectual Property Rights
All intellectual property rights (including copyright and trade mark rights) subsisting in, relating to or arising out this Manual are
owned by and vest in NetComm Wireless (ACN 002490486) (NetComm Wireless Limited) (or its licensors). This Manual does not
transfer any right, title or interest in NetComm Wireless Limited’s (or its licensors’) intellectual property rights to you
.
You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise
no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic,
mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.
NetComm, NetComm Wireless and NetComm Wireless Limited are a trademark of NetComm Wireless Limited. All other
trademarks are acknowledged to be the property of their respective owners.
Customer Information
The Australian Communications & Media Authority (ACMA) requires you to be aware of the following information and warnings:
1.
This unit may be connected to the Telecommunication Network through a line cord which meets the requirements of the
AS/CA S008-2011 Standard.
2.
This equipment incorporates a radio transmitting device, in normal use a separation distance of 20cm will ensure radio
frequency exposure levels complies with Australian and New Zealand standards.
3.
This equipment has been tested and found to comply with the Standards for C-Tick and or A-Tick as set by the ACMA.
These standards are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio noise and, if not installed and used in accordance with the
instructions detailed within this manual, may cause interference to radio communications. However, there is no guarantee
that interference will not occur with the installation of this product in your home or office. If this equipment does cause
some degree of interference to radio or television reception, which can be determined by turning the equipment off and
on, we encourage the user to try to correct the interference by one or more of the following measures:
i.
Change the direction or relocate the receiving antenna.
ii.
Increase the separation between this equipment and the receiver.
iii.
Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver/TV is
connected.
iv.
Consult an experienced radio/TV technician for help.
4.
The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply
with any other product or do not use any other power supply that is not approved for use with this product by NetComm
Wireless. Failure to do so may cause damage to this product, fire or result in personal injury.
Consumer Protection Laws
Australian and New Zealand consumer law in certain circumstances implies mandatory guarantees, conditions and warranties
which cannot be excluded by NetComm and legislation of another country's Government may have a similar effect (together these
are the Consumer Protection Laws). Any warranty or representation provided by NetComm is in addition to, and not in
replacement of, your rights under such Consumer Protection Laws.
If you purchased our goods in Australia and you are a consumer, you are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you purchased our
goods in New Zealand and are a consumer you will also be entitled to similar statutory guarantees.
Page 65 / 66
www.netcommwireless.com
NetComm Wireless NF4V User Guide
65
Product Warranty
All NetComm Wireless products have a standard one (1) year warranty from date of purchase, however, some products have an
extended warranty option (refer to packaging and the warranty card) (each a Product Warranty). To be eligible for the extended
warranty option you must supply the requested warranty information to NetComm Wireless Limited within 30 days of the original
purchase date by registering online via the NetComm Wireless web site at www.netcommwireless.com. For all Product Warranty
claims you will require proof of purchase. All Product Warranties are in addition to your rights and remedies under applicable
Consumer Protection Laws which cannot be excluded (see Consumer Protection Laws Section above).
Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see the
Consumer
Protection Laws
Section above), the Product Warranty is granted on the following conditions:
1.
the Product Warranty extends to the original purchaser (you / the customer) and is not transferable;
2.
the Product Warranty shall not apply to software programs, batteries, power supplies, cables or other accessories
supplied in or with the product;
3.
the customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable
requirements of NetComm including producing such evidence of purchase as NetComm may require;
4.
the cost of transporting product to and from NetComm’s nominated premises is your responsibility;
5.
NetComm Wireless Limited does not have any liability or responsibility under the Product Warranty where any cost, loss,
injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events beyond
NetComm’s reasonable control. This includes but is not limited to: acts of God, war, riot, embargoes, acts of civil or
military authorities, fire, floods, electricity outages, lightning, power surges, or shortages of materials or labour; and
6.
the customer is responsible for the security of their computer and network at all times. Security features may be disabled
within the factory default settings. NetComm Wireless Limited recommends that you enable these features to enhance
your security.
Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3
above), the Product Warranty is automatically voided if:
1.
you, or someone else, use the product, or attempt to use it, other than as specified by NetComm Wireless Limited;
2.
the fault or defect
in your product
is the result of a voltage surge subjected to the product
either by the way of power
supply or communication line, whether caused by thunderstorm activity or any other cause(s);
3.
the fault is the result of accidental damage or damage in transit, including but not limited to liquid spillage;
4.
your product has been used for any purposes other than that for which it is sold, or in any way other than in strict
accordance with the user manual supplied;
5.
your product
has been repaired or modified or attempted to be repaired or modified, other than by a qualified person
at
a service centre
authorised by NetComm Wireless Limited;
or
6.
the serial number has been defaced or altered in any way or if the serial number plate has been removed.
Limitation of Liability
This clause does not apply to New Zealand consumers. Subject to your rights and remedies under applicable Consumer
Protection Laws which cannot be excluded (see the
Consumer Protection Laws
Section above), NetComm Wireless Limited
accepts no liability or responsibility, for consequences arising from the use of this product. NetComm Wireless Limited reserves
the right to change the specifications and operating details of this product without notice.
If any law implies a guarantee, condition or warranty in respect of goods or services supplied, and NetComm Wireless’
s liability for
breach of that condition or warranty may not be excluded but may be limited, then subject to your rights and remedies under any
applicable Consumer Protection Laws which cannot be excluded, NetComm Wireless’s liability for any breach of tha
t guarantee,
condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the
following: replacing the goods or supplying equivalent goods; repairing the goods; paying the cost of replacing the goods or of
acquiring equivalent goods; or paying the cost of having the goods repaired; or (ii) in the case of a supply of services, NetComm
Wireless Limited doing either or both of the following: supplying the services again; or paying the cost of having the services
supplied again.
To the extent NetComm Wireless Limited is unable to limit its liability as set out above, NetComm Wireless Limited limits its liability
to the extent such liability is lawfully able to be limited.

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