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Diagnostics

This page is used to test the connection to your local network, the connection to your DSL service provider, and the connection to

your Internet service provider. You may diagnose the connection by clicking the Test button or click the Test With OAM F4 button.

If the test continues to fail, click Help and follow the troubleshooting procedures.

Diagnostics

The Diagnostics menu provides feedback on the connection status of the device. The individual tests are listed below. If a test

displays a fail status:

1.

Click on the Help link and follow the troubleshooting procedures in the Help screen that appears.

2.

Now click Rerun Diagnostic Tests at the bottom of the screen to re-test and confirm the error.

3.

If the test continues to fail, contact Technical Support.

FIELD

DESCRIPTION

eth Connection

Pass: Indicates the Ethernet connection to your computer is connected to the LAN port of the router.

Fail: Indicates that the router does not detect the Ethernet interface of your computer.

Test your Wireless Connection

Pass: Indicates that the wireless card is switched ON.

Fail: Indicates that the wireless card is switched OFF.

Fault Management

The Fault Management page allows you to perform diagnostics for VDSL PTM mode.

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Management

Settings

The Settings screens allow you to back up, retrieve and restore the default settings of your Router. It also provides a function for

you to update your router

’

s firmware.

Backup

The following screen appears when Backup is selected. Click the Backup Settings button to save the current configuration

settings.

You will be prompted for the location to save the backup file to on your PC.

Figure 42: Management - Device Settings

–

Backup

Update Settings

The following screen appears when selecting Update from the Settings submenu. By clicking on the Browse button, you can

locate a previously saved filename as the configuration backup file. Click on the Update settings button to upload the selected file.

Restore Default

The following screen appears when selecting Restore Default from the Settings submenu. By clicking on the Restore Default

Settings button, you can restore your Routers default firmware settings. To restore system settings, reboot your Router.

System Log

The System log page allows you to view the log of the modem and configure the logging level also. To view the system log, click

the View System Log button.

To configure the system log, click the Configure System Log button.

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SNMP Agent

The Simple Network Management Protocol (SNMP) allows a network administrator to monitor a network by retrieving settings on

remote network devices. To do this, the administrator typically runs an SNMP management station program such as MIB browser

on a local host to obtain information from the SNMP agent, in this case the NF1ADV

(if SNMP is enabled). An SNMP ‘community’

performs the function of authenticating SNMP traffic. A ‘community name’ acts as a password that is typically shared among

SNMP agents and managers.

TR-069 Client

TR-069 enables provisioning, auto-configuration or diagnostics to be automatically performed on your router if supported by your

Internet Service Provider (ISP).

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FIELD

DESCRIPTION

Inform

Set to enable to activate TR-069 client settings.

Inform interval

Time in seconds that data is sent to the Auto-Configuration Server (ACS).

ACS URL

The address where the ACS server is located.

ACS User Name

The user name to access the ACS server.

ACS Password

The password to access the ACS server.

WAN Interface used by TR-069

Client

The connection used to send and receive data to the ACS server.

Access Control

The Access Control option found in the Management drop down menu configures access related parameters in the following

three areas:

Passwords

Services Control

Access Control is used to control local and remote management settings for your router.

Passwords

The Passwords option configures your account access password for your modem. Access to the device is limited to the following

three user accounts:

admin is to be used for local unrestricted access control

support is to be used for remote maintenance of the device

user is to be used to view information and update device firmware

Use the fields illustrated in the screen below to change or create your password. Passwords must be 16 characters or less with

no spaces. Click the Apply/Save button after making any changes to continue.

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Services

The Service Control List (SCL) allows you to enable or disable your Local Area Network (LAN) or Wide Area Network (WAN)

services by ticking the checkbox as illustrated below. The following access services are available: FTP, HTTP, ICMP, SAMBA,

SNMP, SSH, TELNET, and TFTP. Click the Apply/Save button after making any changes to continue.

Update Software

The following screen appears when selecting the Update Software option from the Management menu. By following this screen

’

s

steps, you can update your

modem’

s firmware. Manual device upgrades from a locally stored file can also be performed using the

following screen.

1.

Obtain an updated software image file.

2.

Enter the path and filename of the firmware image file in the Software File Name field or click the Browse button to locate

the image file.

3.

Click the Update Software button once to upload and install the file.

Save/Reboot

This option reboots the NF4V.

Figure 43: Management - Reboot

NOTE 1: It may be necessary to reconfigure your TCP/IP settings to adjust for the new configuration. For example, if you disable

the Dynamic Host Configuration Protocol (DHCP) server you will need to apply Static IP settings.

NOTE 2: If you lose all access to your web user interface, simply press the reset button on the rear panel for 3 seconds to restore

default settings.