VT2542 Voice Gateway User Guide

3

Overview

Installation

Troubleshooting

Contact

FAQ

Glossary

License

Configuration:

Basic

Advanced

TCP/IP

Wireless

Rear Panel

The rear panel provides the following ports:

Key

Item

Description

1

Power

Connector for the AC power adapter.

2

Reset

If you lose your internet connection, use the reset button to reestablish communication.

3

Ethernet

1 -4

Ethernet ports that let you to connect up to four devices to your voice gateway.

4

Internet

Connect your cable or DSL modem to the VT2542.

5

Phone

1 and 2

Connect one or two phones to one and two (optional). If you subscribe to only one phone line from

Vonage, you must connect your phone to the Phone 1 port.

6

Antenna

Rotatable antenna used for wireless connections.

1

2

3

4

5

6

Overview

Installation

Troubleshooting

Contact

FAQ

Glossary

License

Configuration:

Basic

Advanced

TCP/IP

Wireless

VT2542 Voice Gateway User Guide

4

Installation

Before You Begin

Before you begin installation, check that you received the following items with your VT2542:

Note:

The Ethernet cables and telephone cord provided are standard and color coordinated to help with

installation. You can use substitute with other standard cables and cords to meet your needs.

In addition to your VT2542 voice gateway, you also need:

•

An established DSL or cable Internet connection

•

One or two touch-tone telephones

•

Your computer must meet the minimum requirements listed below:

—

Pentium-class processor or faster

—

16 MB of memory

—

10 MB of hard disk space available

—

Windows

®

2000, Windows XP

™

If you purchased your VT2542 voice gateway from a retail location, you must first activate your Vonage

®

Phone

Service.

You will need to provide the

WAN MAC ID

printed on the bottom of the VT2542

.

•

In Canada, visit

www.vonage.ca/activate

•

In the United Kingdom, visit

www.vonage.co.uk/activate

•

In the United States, visit

www.vonage.com/activate

Gather Information

You may need to obtain the following information about your high-speed Internet connection:

•

For a DSL connection

only

, your user name and password

•

For a cable modem connection using

static

IP addresses

only

, your

IP address

,

subnet mask

,

default

gateway

, and

DNS

server IP address or addresses

Item

Description

AC adapter

Connects the VT2542 to an AC electrical outlet (the plug shown is for the United

States or Canada; yours may look different)

Ethernet cables

Blue cable connects the

Internet

port on your VT2542 to your cable or DSL modem

Yellow cable connects the

Ethernet

port on your VT2542 to a computer or other

network device

Vertical mounting stand

Provides vertical mounting on a desktop or other flat surface to use less space

VT2542 Voice Gateway Quick

Start Guide

Provides instructions to quickly set up and configure your voice gateway

Telephone Jack

Adapter

(UK

only

)

Converts a British BT431 telephone cord to RJ-11 to connect to the voice gateway

VT2542 Voice Gateway User Guide

5

Overview

Installation

Troubleshooting

Contact

FAQ

Glossary

License

Configuration:

Basic

Advanced

TCP/IP

Wireless

•

If you already have a router, we recommend printing its configuration screens to use for reference during

Basic Configuration

.

Positioning Your VT2542 for Optimal Wireless Performance

To achieve the best wireless performance, review these guidelines before deciding where to place your VT2542:

•

Connect at least one computer through a wired Ethernet connection.

•

Placing your VT2542 in the physical center of your network is best, because its antenna sends out signal in all

directions.

•

Placing the VT2542 in a higher location, such as on top of a cabinet, helps disperse the signal cleanly,

especially to upper floors.

•

If possible, position your VT2542 in direct line of sight with other home network devices using a wireless

connection.

•

Avoid placing the VT2542 next to large, solid objects like computer cases, monitors, walls, fireplaces, etc.

This helps the signal penetrate more cleanly.

•

Other wireless devices, such as televisions, radios, microwaves, or 2.4 GHz cordless telephones, can

interfere with the signal. Keep these devices away from the VT2542.

•

Mirrors, especially those that are silver-coated, can reduce transmission performance.

VT2542 Voice Gateway User Guide

6

Overview

Installation

Troubleshooting

Contact

FAQ

Glossary

License

Configuration:

Basic

Advanced

TCP/IP

Wireless

Connecting the VT2542

Installation - Wired Connection

1

Shut down your computer and unplug your cable or DSL modem power cord or adapter.

2

Disconnect your computer from the modem. Do not disconnect your modem from the cable or phone line that

provides your Internet connection.

3

Connect one end of the blue Ethernet cable to the Ethernet port on your modem. Plug the other end to the

blue Ethernet port (labeled

Internet

)

on the rear panel of your voice gateway.

4

Connect one end of the yellow Ethernet cable to the yellow

Ethernet

port on your voice gateway, and the

other end of the cable to the port on your computer.

5

Plug your cable or DSL modem back into an electrical outlet.

A

You must connect a

phone to the

Phone 1 port

Optional phone or fax machine

for a second line from Vonage

Cable or DSL

Modem

To AC power

Computer to configure

the VT2542

You can connect three additional

computers or devices to your VT2542.

Adding routers and hubs allows you to

create an even larger network.

VT2542 Voice Gateway User Guide

7

Overview

Installation

Troubleshooting

Contact

FAQ

Glossary

License

Configuration:

Basic

Advanced

TCP/IP

Wireless

6

Connect the power adapter to the

Power

port on the rear panel of the voice gateway, and plug the other end

into an electrical outlet.

7

Turn on your computer. The Ethernet light on the VT2542 front panel should light.

8

Test your connection. Open a web browser and enter any website address (you can try www.motorola.com).

If you can access the site, you have successfully installed your voice gateway.

9

Repeat step four to connect additional devices.

If your test (STEP 8) is not successful, and you are a:

Cable Modem Users

Turn your cable modem off again for at least 10 minutes. If this does not correct your problem, you may

need to register your VT2542 with your cable provider. Please contact them to update your information. Be

sure to have the

WAN MAC ID

(located on the bottom of the VT2542) available. When your Internet

connection works, go to C “

Connecting Your Telephone

” on page 10.

IMPORTANT:

Before you continue, be sure to allow enough time for your voice gateway to

complete its start-up process. VT2542 startup is complete when the Power light on its front

panel lights solid green. This usually takes a few minutes.

IMPORTANT:

Before you continue, be sure the VT2542 Power, Ethernet, and Internet lights

are all on.