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APR 2009
Configuring TCP/IP
5
Figure 5-14:
Internet Protocol (TCP/IP) Properties
•
Be sure to Obtain IP address automatically and Obtain DNS server address
automatically are selected.
•
Click
OK
to close the TCP/IP Properties window.
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Chapter
6
Chapter 6: Troubleshooting
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6-2
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APR 2009
6
Troubleshooting
Overview
This chapter provides basic troubleshooting procedures for your CPEi150 device.
LED indicators are Off
•
Check that the AC power adapter is properly plugged into the electrical outlet and
into the Desktop CPE.
A Computer Cannot Log On to the CPE
Check that the Ethernet cable is properly connected to the Desktop CPE unit and the
computer.
Cannot Connect to the Internet
•
Check the Desktop CPE connection status from the Web Interface, refer to the
Connection Status section to verify the connection status.
•
If the Desktop CPE connection is down, and the gateway has not received an IP for
more than 5 minutes, re-run the set up wizard.
•
To restart the CPE, unplug the power and re-connect.
Additional Troubleshooting Help
Contact your service provider for additional help.
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Chapter
7
Chapter 7: Important Safety and Legal
Information
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