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ENGLISH
Q: Why is my DSL light flashing green?
A:
A flashing green light indicates that no cable is attached to the DSL port or that the Motorola
Modem is negotiating a connection. A solid green DSL light indicates that an internet connection
is established. If your DSL light does not become solid green, verify that the connection from the
Motorola Modem’s DSL port to the telephone/DSL jack is secure. If the connection is secure, con-
tact your ISP (Internet Service Provider) to verify that your DSL line is functioning properly.
Q: I forgot my Admin password, how can I access my Motorola Modem?
A:
If you forgot your Admin password, the only way to access the Motorola Modem is to do the
following:
Referring to the following diagram, find the Factory Reset switch:
Carefully insert the point of a pen or an unwound
paperclip into the center of the switch.
•If you press the factory default button for less
than 1/2 a second, the unit will continue to run as
normal.
•If you press the factory default button for more
than 3 seconds, when you release it, the Modem will perform a factory reset, clear all settings
and configurations, and reboot.
Note:
To assure the Motorola Modem factory defaults you MUST hold the reset switch for
more than 3 seconds. When you release it, the Modem will perform a factory reset, clear all
setting and configurations, and reboot.
Keep in mind that all of your settings will need to be reconfigured.
FAQs
Factory Reset Switch
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