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Status

Configuring Software

–

Resolution

— This displays the image size of the video stream.

–

Image Quality

— This displays the image quality of the video stream.

–

Frame Rate

— This displays the frame rate of the video stream.

Network

The lower part of the scrolling window continues:

•

Network Type

— This displays the type of network the camera is connected to.

•

IP Address

— This displays the IP address assigned to the camera.

•

Subnet Mask

— This displays the subnet mask assigned to the camera.

•

Gateway

— This displays the IP address of the gateway used by the camera.

•

Primary DNS

— This displays the IP address of the primary Domain Name Server used

by the camera.

•

Secondary DNS

— This displays the IP address of the secondary Domain Name Server

used by the camera.

Wireless

•

SSID

— This displays the wireless network name (SSID) used by the camera.

NOTE:

Wireless information is only found on the

WVC210 camera.

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Linksys Web

Configuring Software

•

Channel

— This displays the wireless channel used by the camera.

•

Security

— This indicates if wireless security is being used by the camera.

•

Signal Strength

— This shows the wireless signal strength.

Syslog

•

Syslog Server

— Check this to enable the Syslog server, and then enter the IP address

of your Syslog server.

Log

•

System Log

— This displays system activities. Click the Clear Log button to erase all the

entries in the System Log.

Linksys Web

This tab opens a browser window and connects you to the Linksys Web-site where you can find

information on a number of topics, helpful information, downloads, and several other items.

Exit

Click Exit to leave the camera interface and close the browser window.

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Questions and Answers

Troubleshooting

Questions and Answers

This appendix provides solutions to problems that may occur during the installation and

operation of the Wireless-G Internet Camera. Read the description below to solve your

problems. If you can't find an answer here, check the Linksys website at

www.linksys.com

.

I can't connect to the Wireless Network Camera with my Web Browser to configure it.

It is possible that your PC's IP address is not compatible with the IP address of the Wireless

Network Camera. Use the Linksys Video Monitoring System to configure the Wireless Network

Camera with a valid IP address.

The Linksys Video Monitoring System doesn't list any Wireless Network Cameras.

Check the following:

•

The Wireless Network Camera is installed, LAN connections are OK, it is powered ON and

startup is complete.

•

Ensure that your PC and the Wireless Network Camera are on the same network

segment. (If you don't have a router, this could be the case.)

•

Ensure that your PC has the TCP/IP network protocol loaded. In Windows, this is done by

using Control Panel-Network.

If an entry for TCP/IP -> Network card is not listed, use Add - Protocol - Microsoft - TCP/IP to add

it. You then need to select the new entry (TCP/IP -> Network card), click Properties, and

configure the IP Address tab. If your LAN has a DHCP Server, you can select "Obtain an IP

Address automatically". Otherwise, you must select "Specify an IP Address", and enter values for

IP Address, Subnet Mask, and Gateway. All devices on your LAN must use compatible values.

Remember that each device needs a unique IP Address, and the same Subnet Mask.

When I try to connect to the Wireless Network Camera, I get prompted for a user name and password.

You should be prompted for a user name and password when you first

connect to the camera.

Enter the Administrator ID and Password set on the User screen. The Username/Password

prompt indicates that the Administrator has restricted access to specified users. Ask the

Administrator for your Username and Password. If this has not been set, it should still be the

default of

admin

/

admin

.

I can't connect to the Wireless Network Camera using a Wireless connection.

If a LAN cable is connected to the LAN port, the Wireless interface is disabled. Only one

interface can be active. In order to switch from wired to wireless, or wireless to wired, the

camera will need to be rebooted to switch modes.

Check that your PC and the Wireless Network Camera have compatible Wireless settings.

•

Mode (Infrastructure or Ad-hoc) must be correct.

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45

Windows Help

•

SSID must match.

•

Wireless security settings must match.

•

In Ad-hoc mode, the Channel should match, although this is often not required.

Video quality may suddenly deteriorate.

This can happen when an additional viewer connects to the Wireless Network Camera,

overloading the camera or the available bandwidth. The image size and quality can be adjusted

to cater for the required number of viewers and the available bandwidth.

The motion detection feature doesn't send me any e-mails.

It may be that the SMTP (Simple Mail Transport Protocol) server used by the camera to send the

e-mail will not accept mail. (This is to prevent Spam being sent from the server.). Try using a

different SMTP server, or contact your ISP to see if SMTP access is being blocked.

You must use a static IP address (you can copy the DHCP Address), but the DNS server must be

that of the ISP and not of the router. You can find this address in the router's status log for WAN

IP Address.

Using the motion detection feature, I receive e-mails which don't show any moving objects.

The motion detection feature doesn't actually detect motion. It compares frames to see if they

are different. Major differences between frames are assumed to be caused by moving objects.

But the motion detector can also be triggered by sudden changes in the level of available light

or movement of the camera itself.

Try to avoid these situations. The motion detection feature works best in locations where there

is good steady illumination, and the camera is mounted securely. This feature can NOT be used

if the camera is outdoors.

The image is blurry.

Try cleaning the dome, or adjusting the Image Quality setting on the Image screen. Video

created will the lower settings will contain less detail; this is the trade-off for using less

bandwidth.

Windows Help

Almost all wireless products require Microsoft Windows. Windows is the most used operating

system in the world and comes with many features that help make networking easier. These

features can be accessed through Windows Help and are described in this appendix.

TCP/IP

Before a computer can communicate with an access point or router, TCP/IP must be enabled.

TCP/IP is a set of instructions, or protocol, all PCs follow to communicate over a network. This is

true for wireless networks as well. Your PCs will not be able to utilize wireless networking

without having TCP/IP enabled. Windows Help provides complete instructions on enabling

TCP/IP.

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Windows Help

Shared Resources

If you wish to share printers, folders, or files over your network, Windows Help provides

complete instructions on using shared resources.

Network Neighborhood/My Network Places

Other PCs on your network will appear under Network Neighborhood or My Network Places

(depending upon the version of Windows you’re running). Windows Help provides complete

instructions on adding PCs to your network.