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Page 46 / 127 Scroll up to view Page 41 - 45
39
Chapter 6: Using the Web-based Utility
The Voice Tab
IP Telephony System
Multicast Address
. This is the IP address (and port number) used by the System to send control messages to all
clients at the same time. It must be a multicast address and must contain a port number. The default is
224.168.168.168:6061
.
Group Page Address
. This is the IP address (and port number) used by the System to tell clients to send and
receive group page RTP packets. It must be a multicast address and must contain a port number. The default is
244.168.168.168:34567
.
Max Expires
. This sets the maximum allowed Registration Expires value (in seconds) for clients. The default is
3600
.
Force Media Proxy
. This feature forces external clients to use the System’s media proxy when exchanging RTP
traffic with external peers. Select
yes
or
no
from the drop-down menu. The default is
no
.
Proxy Debug Option
. SIP messages are received at or sent from the proxy listen port. This feature controls
which SIP messages to log. Select
none
for no logging. Select
1-line
to log the start-line only for all messages.
Select
1-line excl. OPT
to log the start-line only for all messages except OPTIONS requests/responses. Select
1-line excl. NTFY
to log the start-line only for all messages except NOTIFY requests/responses. Select
1-line
excl. REG
to log the start-line only for all messages except REGISTER requests/responses. Select
1-line excl.
OPT|NTFY|REG
to log the start-line only for all messages except OPTIONS, NOTIFY, and REGISTER
requests/responses. Select
full
to log all SIP messages in full text. Select
full excl. OPT
to log all SIP messages
in full text except OPTIONS requests/responses. Select
full excl. NTFY
to log all SIP messages in full text except
NOTIFY requests/responses. Select
full excl. REG
to log all SIP messages in full text except REGISTER
requests/responses. Select
full excl. OPT|NTFY|REG
to log all SIP messages in full text except for OPTIONS,
NOTIFY, and REGISTER requests/responses. The default is
full
.
Call Routing Rule
. This is a special dial plan that determines which line can be used for an external, outbound
call request from a phone based solely on the target public number. When you create this rule, follow this format:
(rule|rule|rule|...|rule)
The most specific rules should be placed first.
Each rule should be in this format: <:L
x
>
pattern
L indicates Line (phone line).
The variable x is
1
,
2
,
3
, or
4
depending on which line you want to specify.
The word pattern indicates any digit pattern (see the Dial Plan setting for more information).
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Chapter 6: Using the Web-based Utility
The Voice Tab
IP Telephony System
The default is
(<L1,2,3,4>9xx.)
; this indicates that any of the four lines can be used for any target number
starting with 9. For example, with this dial plan, the caller dials 9 before entering the external phone number.
Internal Music URL
. Enter the Uniform Resource Locator (URL), also known as a web address, to download a
music file for the music-on-hold and call park features. This is its format: [tftp://]
server_IP_address
[:
port
]/
path
.
TFTP is the only protocol supported for music download. The default port is
69
. Saving a new URL will reboot the
System. After its reboot, the System will download the file and store the samples in flash memory.
The music samples are encoded in G711u format at 8000 samples/second. This file should not contain any extra
header information, and its maximum length is 65.536 seconds (524,288 bytes). For more information, refer to
“Appendix D: New Music for the Music-on-Hold Feature.”
Internal Music Script
. This script tells the System how to play the downloaded music file. This is its format:
[section[,(section[,...]]]
Each section should be in this format: [
n
(
start
/
end
[/
pause
])] [
pause2
]
The variable n is the number of times you want a section to repeat before moving to the next section.
The start/end is the starting and 1+ending sample for the section. Note that the samples are numbered from 0 to
total-length - 1. You may enter -1 or a very large number if the end of the file should be the ending sample. The
default start value is
0
, and the default end value is the end of the file.
The variable pause is the number of samples to pause after the ending sample has been played. The default is
0
.
The variable pause2 is the additional number of samples to pause after the entire n repetitions of the section
have been played. The default is
0
.
A maximum of 16 sections can be specified. Samples should be encoded in G711u format at
8000 samples/second. After all sections are played, they are replayed, starting with the first section.
For example, the default Internal Music Script setting is
2(0/230954),2(230954/444720),(0/230954)40000
.
The first section is 2(0/230954); samples 0 through 230954 will be played twice. The second section is
2(230954/444720); samples 230954 through 444720 will be played twice. The third section is (0/230954);
samples 0 through 230954 will be played once.
The last section is 40000. The ending pause will last for 40,000 samples. Each sample lasts 1/8000 of a second,
so 40,000 samples equals 5 seconds. When this pause is over, the sections are replayed.
Internal MOH Refresh Intvl
. The System can refresh an internal music session periodically. The default is
0
,
which disables the refresh function.
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41
Chapter 6: Using the Web-based Utility
The Voice Tab
IP Telephony System
Call Park MOH Server
. Enter the name or IP address of the music-on-hold server that should be used to handle
a parked call. If you do not have a music-on-hold server for the call park feature, then keep the default,
imusic
,
and the parked caller will hear the internal music file. Otherwise, if this setting is not specified, the parked caller
will hear silence.
Call Park DLG Refresh Intvl
. The System can refresh a call park session periodically. The default is
0
, which
disables the refresh function.
Default Group Line
. This is the default group of lines,
1,2,3,4
.
Group 1-4 User ID
. A group designates specific phones that should be paged as a group, use the same phone
lines, and receive the same type of calls. For example, sales calls should go to the sales group. You can designate
up to four groups. For each group, enter a comma-separated list of User IDs, each representing a different client.
For example, if the sales group is Group 1, then enter the sales extensions:
501,502,503
in the
Group 1 User ID
field. A client can belong to more than one group. If a client does not belong to any group, then the client belongs
to the default group assigned to the Default Group Line. Each User ID pattern can use * and ? wildcards as well as
%xx escaped characters (refer to “Appendix C: Dial Plan and Auto-Attendant Scripting for Advanced Users” for
more details). The default is a blank field, which means that all clients belong to the default group.
Group 1-4 Line
. For each group, enter a comma-separated list of phone lines the clients can use (this list
determines the order in which the lines will be used). The System will make external calls for clients using the
phone lines listed here. For example, for a group whose setting is 1,3, then System will use Line 1. If that is not
successful, then it will use Line 3.
Hunt Groups
. This defines one or more hunt groups that can be called directly by any client like a regular
extension. The syntax is the same as the syntax for the Contact List. Note that a member of one group can also be
the extension of another group (i.e., one level of recursion is allowed).
SIP DIDN Field
. This determines which field is used to indicate the Direct Inward Dialing (DID) number for an
incoming INVITE to a line interface. Select
TO UserID
to use the User-ID field of the TO header, or select
TO Param
to use a parameter in the TO header with the name specified in the SIP DIDN PARAM Name. The default is
TO
UserID
.
SIP DIDN Param Name
. This indicates the DID number in an incoming INVITE message. The default is
didn
.
Auto Attendant Parameters
AA Dial Plan 1
. This is used to define the first dial rule in the auto-attendant. The default is
(10x|xxx.)
. Refer to
“Appendix C: Dial Plan and Auto-Attendant Scripting for Advanced Users” for more details.
AA Dial Plan 2
. This is used to define the second dial rule in the auto-attendant. The default is
(<:10>x|xxx.)
.
Figure 6-21: Voice - SIP Screen - Auto Attendant
Parameters
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Chapter 6: Using the Web-based Utility
The Voice Tab
IP Telephony System
AA script 1-3
. These are used to define the three auto-attendant scripts. Refer to “Appendix C: Dial Plan and
Auto-Attendant Scripting for Advanced Users” for more details.
DayTime AA
. To enable the daytime auto-attendant, select
yes
. Otherwise, select
no
. The default is
yes
.
DayTime
. Enter the daytime hours for the daytime auto-attendant in 24-hour format. Enter the start and end
times in this format:
start=hh:mm:ss;end=hh:mm:ss
(hh for hours, mm for minutes, and ss for seconds)
For example, start=9:0:0;end=17:0:0 means the start time is 9 AM and the end time is 5 PM. The other hours
(5 PM to 9 AM) are considered nighttime hours.
If you do not enter start and end times, then the whole day (24 hours) is considered as daytime, so the nighttime
auto-attendant will not be used, even if it is enabled.
DayTime AA Script
. Select the daytime auto-attendant script that you want to use,
1
,
2
, or
3
. The default is
1
.
DayTime Answer Delay
. Select the number of seconds you want the daytime auto-attendant to wait before
answering. The default is
12
seconds.
NightTime AA
. To enable the nighttime auto-attendant, select
yes
. Otherwise, select
no
. The default is
no
.
NightTime AA Script
. Select the nighttime auto-attendant script that you want to use,
1
,
2
, or
3
. The default is
1
.
NightTime Answer Delay
. Select the number of seconds you want the nighttime auto-attendant to wait before
answering. The default is
0
seconds.
Weekend/Holiday AA
. To enable this auto-attendant, select
yes
. Otherwise, select
no
. The default is
no
.
Weekends/Holidays
. When the weekend/holiday auto-attendant is enabled, you can use this setting to specify
the weekends and holidays. Up to four weekend days can be defined. Use this format:
[wk=n1[,ni];][hd=mm/dd/yyyy|mm/dd/yyyy-mm/dd/yyyy[,mm/dd/yyyy|mm/dd/yyyy-mm/dd/yyyy];]
(wk for weekend, which can be 1 for Monday to 7 for Sunday)
(hd for holiday, which does not have to include the year)
For example, wk=6,7;hd=1/1,2/21/2006,5/30/2006,12/19/2006-12/30/2006 means that Saturdays and Sundays
are the weekends. Holidays are January 1-2, 2006; May 30, 2006; and December 19-30, 2006.
Page 50 / 127
43
Chapter 6: Using the Web-based Utility
The Voice Tab
IP Telephony System
Weekend/Holiday AA Script
. Select the auto-attendant script that you want to use for weekends and holidays,
1
,
2
, or
3
. The default is
1
.
Weekend/Holiday Answer Delay
. Select the number of seconds you want the weekend/holiday auto-attendant
to wait before answering. The default is
0
seconds.
PBX Phone Parameters
Next Auto User ID
. This is the User ID assigned to the next new client that requests to register with the System.
Phone Ext Password
. This is a REGISTRATION password that applies to Ext 1 of all clients. If there is no
password, then all clients will be allowed to register without being challenged by the System. The default is blank
(no password).
Phone Upgrade Rule
. This is the upgrade rule for all clients. The default is blank (no rule).
Phone Dial Plan
. Enter the dial plan for all clients. The default is
(9,[3469]11SO|9,<:1408>[2-
9]XXXXXX|9,<:1>[2-9]xxxxxxxxxSO|9,1[2-9]xxxxxxxxxSO|9,011xx.|9,xx.|[1-8]xxx)
. This dial plan tells the
phone to do the following:
•
play the outside dial tone if the first digit is 9
•
dial 9311, 9411, 9611, and 9911 immediately
•
dial 9 + [2-9] + 6 digits after a short timeout and insert the 1 + 408 area code
•
dial 9 + [2-9] + 9 digits immediately and insert the 1 (domestic long distance)
•
dial 91 + [2-9] + 9 digits immediately (domestic long distance)
•
dial 9011 + 1 or more digits after timeout or the # (pound) key (international)
•
dial 9 + 1 or more digits after timeout or the # (pound) key (catch-all)
•
dial [1-8] + 3 more digits immediately (internal calls)
Refer to “Appendix C: Dial Plan and Auto-Attendant Scripting for Advanced Users” for more details.
When you have finished making changes, click the
Submit All Changes
button to save the changes, or click the
Undo All Changes
button to undo your changes.
Figure 6-22: Voice - SIP Screen - PBX Phone Parameters

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