1. Home
    2. /
  2. Manuals
    3. /
  3. Linksys
    4. /
  4. SPA-3102
    5. /
  5. 12
Page 56 / 100 Scroll up to view Page 51 - 55
Voice Gateway with Router
48
Chapter 6: Using the Web-based Utility
The Voice Tab
PSTN Ring Thru Line 1 Ring Settings
This ring tone will be used to ring through Line 1.
Default Ring
. Select the default ringing pattern for all callers. If you select Follow Line 1, then the ring selection
will be determined by Line 1’s distinctive ring settings.
When you have finished making your change, click the
Submit All Changes
button to save the changes, or click
the
Undo All Changes
button to undo your change.
Figure 6-18: PSTN Ring Thru Line 1 Ring
Settings
Downloaded from
www.Manualslib.com
manuals search engine
Page 57 / 100
Voice Gateway with Router
49
Appendix A: Troubleshooting
Common Problems and Solutions
Appendix A: Troubleshooting
This appendix provides solutions to problems that may occur during the installation and operation of the Voice
Gateway. Read the description below to solve your problems. If you can't find an answer here, check the website
of your Internet Telephony Service Provider (ITSP) or the Linksys website at
www.linksys.com
.
Common Problems and Solutions
1.
I don’t hear a dial tone, and the PHONE LED is not lit.
Go through this checklist until your problem is solved:
•
Make sure the telephone is plugged into the PHONE port.
•
Disconnect and re-connect the RJ-11 telephone cable between the Voice Gateway and telephone.
•
Make sure your telephone is set to its tone setting (not pulse).
•
Make sure your network has an active Internet connection. Try to access the Internet. If you do not have
a connection, power off your network devices, including the Voice Gateway and cable/DSL modem. Wait
30 seconds, and power on the cable/DSL modem first. Then power on the Voice Gateway and other
network devices.
•
Verify your account information and confirm that the phone line is registered with your ITSP.
2.
I’m trying to access the Voice Gateway’s Web-based Utility, but I do not see the login screen.
Instead, I see a screen saying, “404 Forbidden.”
If you are using Windows Explorer, perform the following steps until you see the Web-based Utility’s login
screen (Netscape Navigator will require similar steps):
A.
Click
File
. Make sure
Work Offline
is NOT checked.
B.
Press
CTRL + F5
. This is a hard refresh, which will force Windows Explorer to load new webpages, not
cached ones.
Downloaded from
www.Manualslib.com
manuals search engine
Page 58 / 100
Voice Gateway with Router
50
Appendix A: Troubleshooting
Common Problems and Solutions
C.
Click
Tools
. Click
Internet Options
. Click the
Security
tab. Click the
Default level
button. Make sure
the security level is Medium or lower. Then click the
OK
button.
3.
I need to set a static IP address on a PC.
The Voice Gateway, by default, assigns an IP address range of 192.168.0.100 to 192.168.0.150 using the
DHCP server on the Voice Gateway. To set a static IP address, you can only use the ranges 192.168.0.2 to
192.168.0.99 and 192.168.0.151 to 192.168.0.254. Each PC or network device that uses TCP/IP must have a
unique address to identify itself in a network. If the IP address is not unique to a network, Windows will
generate an IP conflict error message.
You can assign a static IP address to a PC by performing the following
steps:
For Windows 98 and Millennium:
A.
Click
Start
,
Setting
, and
Control Panel
. Double-click
Network
.
B.
In
The following network components are installed
box, select the
TCP/IP
-> associated with your
Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with
no association to an Ethernet adapter.
Highlight it and click the
Properties
button.
C.
In the
TCP/IP properties
window, select the
IP address
tab, and select
Specify an IP address
. Enter a
unique IP address that is not used by any other computer on the network connected to the Voice
Gateway. You can only use an IP address in the ranges 192.168.0.2 to 192.168.0.99 and 192.168.0.151
to 192.168.0.254.
Make sure that each IP address is unique for each PC or network device.
D.
Click the
Voice Gateway
tab, and in the
New Voice Gateway
prompt, enter
192.168.0.1
, which is the
default IP address of the Voice Gateway. Click the
Add
button to accept the entry.
E.
Click the
DNS
tab, and make sure the
DNS Enabled
option is selected. Enter the Host and Domain
names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP
has not provided the DNS IP address, contact your ISP to get that information or go to its website for the
information.
F.
Click the
OK
button in the
TCP/IP properties
window, and click
Close
or
OK
for the
Network
window.
G.
Restart the computer when asked.
Downloaded from
www.Manualslib.com
manuals search engine
Page 59 / 100
Voice Gateway with Router
51
Appendix A: Troubleshooting
Common Problems and Solutions
For Windows 2000:
A.
Click
Start
,
Settings
, and
Control Panel
. Double-click
Network and Dial-Up Connections
.
B.
Right-click the
Local Area Connection
that is associated with the Ethernet adapter you are using, and
select the
Properties
option.
C.
In the
Components checked are used by this connection
box, highlight
Internet Protocol (TCP/IP)
, and
click the
Properties
button. Select
Use the following IP address
option.
D.
Enter a unique IP address that is not used by any other computer on the network connected to the Voice
Gateway. You can only use an IP address in the ranges 192.168.0.2 to 192.168.0.99 and 192.168.0.151
to 192.168.0.254.
E.
Enter the Subnet Mask,
255.255.255.0
.
F.
Enter the Default Gateway,
192.168.0.1
(Voice Gateway’s default IP address).
G.
Toward the bottom of the window, select
Use the following DNS server addresses
, and enter the
Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its
website to find the information.
H.
Click the
OK
button in the
Internet Protocol (TCP/IP) Properties
window, and click the
OK
button in the
Local Area Connection Properties
window.
I.
Restart the computer if asked.
For Windows XP:
The following instructions assume you are running Windows XP with the default interface. If you are using
the Classic interface (where the icons and menus look like previous Windows versions), please follow the
instructions for Windows 2000.
A.
Click
Start
and
Control Panel
.
B.
Click the
Network and Internet Connections
icon and then the
Network Connections
icon.
C.
Right-click the
Local Area Connection
that is associated with the Ethernet adapter you are using, and
select the
Properties
option.
Downloaded from
www.Manualslib.com
manuals search engine
Page 60 / 100
Voice Gateway with Router
52
Appendix A: Troubleshooting
Common Problems and Solutions
D.
In the
This connection uses the following items
box, highlight
Internet Protocol (TCP/IP)
. Click the
Properties
button.
E.
Enter a unique IP address that is not used by any other computer on the network connected to the Voice
Gateway. You can only use an IP address in the ranges 192.168.0.2 to 192.168.0.99 and 192.168.0.151
to 192.168.0.254.
F.
Enter the Subnet Mask,
255.255.255.0
.
G.
Enter the Default Gateway,
192.168.0.1
(Voice Gateway’s default IP address).
H.
Toward the bottom of the window, select
Use the following DNS server addresses
, and enter the
Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its
website to find the information.
I.
Click the
OK
button in the
Internet Protocol (TCP/IP) Properties
window. Click the
OK
button in the
Local
Area Connection Properties
window.
4.
I want to test my Internet connection.
A.
Check your TCP/IP settings.
For Windows 98 and Millennium:
Refer to Windows Help for details. Make sure
Obtain IP address automatically
is selected in the settings.
For Windows 2000:
1.
Click
Start
,
Settings
, and
Control Panel
. Double-click
Network and Dial-Up Connections
.
2.
Right-click the
Local Area Connection
that is associated with the Ethernet adapter you are using,
and select the
Properties
option.
3.
In the
Components checked are used by this connection
box, highlight
Internet Protocol (TCP/IP)
,
and click the
Properties
button. Make sure that
Obtain an IP address automatically
and
Obtain
DNS server address automatically
are selected.
Downloaded from
www.Manualslib.com
manuals search engine

Rate

4.5 / 5 based on 2 votes.

Popular Linksys Models

Famous Router IPs
Famous Router Companies
Bookmark Our Site

Press Ctrl + D to add this site to your favorites!

Share
Top