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Voice Gateway with Router
63
Appendix A: Troubleshooting
Frequently Asked Questions
Navigator, click
Edit
,
Preferences
,
Advanced
, and
Proxy
. Make sure that Netscape Navigator is set to
Direct
connection to the Internet
.
What is DMZ Hosting?
Demilitarized Zone (DMZ) allows one IP address (computer) to be exposed to the Internet.
Some applications
require multiple TCP/IP ports to be open.
It is recommended that you set your computer with a static IP if you
want to use DMZ Hosting. To get the LAN IP address, see “Appendix B: Finding the MAC Address and IP Address
for Your Ethernet Adapter.”
If DMZ Hosting is used, does the exposed user share the public IP with the Voice Gateway?
No.
Is the Voice Gateway cross-platform compatible?
Any platform that supports Ethernet and TCP/IP is compatible with the Voice Gateway.
Does the Voice Gateway replace a modem? Is there a cable or DSL modem in the Voice Gateway?
No, this version of the Voice Gateway must work in conjunction with a cable or DSL modem.
Which modems are compatible with the Voice Gateway?
The Voice Gateway is compatible with virtually any cable or DSL modem that supports Ethernet.
How do I get mIRC to work with the Voice Gateway?
Use the
Router - Application
screen. Configure an entry and set the Starting and Ending Ports to
113
for the PC
on which you are using mIRC.
How do I reset the Voice Gateway?
Refer to “Chapter 5: Using the Interactive Voice Response Menu” for instructions.
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Appendix A: Troubleshooting
Frequently Asked Questions
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Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter
Windows 98 or Me Instructions
Appendix B: Finding the MAC Address and IP Address for Your
Ethernet Adapter
This section describes how to find the MAC address for your computer’s Ethernet adapter so you can use the
MAC address cloning feature of the Voice Gateway. You can also find the IP address of your computer’s Ethernet
adapter. This IP address is used for the Voice Gateway’s forwarding and/or DMZ features. Follow the steps in this
appendix to find the adapter’s MAC or IP address in Windows 98, Me, 2000, or XP.
Windows 98 or Me Instructions
1.
Click
Start
and
Run
. In the
Open
field, enter
winipcfg
. Then press the
Enter
key or the
OK
button.
2.
When the
IP Configuration
screen appears, select the Ethernet adapter you have connected to the Voice
Gateway via a CAT 5 Ethernet network cable.
3.
Write down the Adapter Address as shown on your computer screen. This is the MAC address for your
Ethernet adapter and is shown as a series of numbers and letters.
The MAC address/Adapter Address is what you will use for MAC address cloning.
The example shows the Ethernet adapter’s IP address as 192.168.1.100. Your computer may show
something different.
Figure B-2: MAC/Adapter Address
Figure B-1: IP Configuration Screen
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Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter
Windows 2000 or XP Instructions
Windows 2000 or XP Instructions
1.
Click
Start
and
Run
. In the
Open
field, enter
cmd
. Press the
Enter
key or click the
OK
button.
2.
At the command prompt, enter
ipconfig /all
. Then press the
Enter
key.
3.
Write down the Physical Address as shown on your computer screen; it is the MAC address for your Ethernet
adapter. This appears as a series of numbers and letters.
The MAC address/Physical Address is what you will use for MAC address cloning.
The example shows the Ethernet adapter’s IP address as 192.168.1.100. Your computer may show
something different.
For the Voice Gateway’s Web-based Utility
For MAC address cloning, enter the 12-digit MAC address in the field provided.
Figure B-4: MAC Address Cloning
Figure B-3: MAC/Physical Address
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Appendix C: Windows Help
Appendix C: Windows Help
Almost all Linksys products require Microsoft Windows. Windows is the most used operating system in the world
and comes with many features that help make networking easier. These features can be accessed through
Windows Help and are described in this appendix.
TCP/IP
Before a computer can communicate with a network router, TCP/IP must be enabled. TCP/IP is a set of
instructions, or protocol, all PCs follow to communicate over a network. This is true for wireless networks as
well. Your PCs will not be able to utilize wireless networking without having TCP/IP enabled. Windows Help
provides complete instructions on enabling TCP/IP.
Shared Resources
If you wish to share printers, folder, or files over your network, Windows Help provides complete instructions on
utilizing shared resources.
Network Neighborhood/My Network Places
Other PCs on your network will appear under Network Neighborhood or My Network Places (depending upon the
version of Windows you're running). Windows Help provides complete instructions on adding PCs to your
network.
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