Linksys ATA

Administrator Guide

Document Version 3.1

Chapter 2

Getting Started

Using the Interactive Voice Response Interface

DHCP server, and the address and port is translated by the SPA8000 using Network Address Translation

(NAT) and Port Address Translation (PAT). The packet must then be routed back to the internal network

on the SPA8000 by the local router or the ISP router.

Problems can occur with calls between phones connected to the SPA8000 when an outbound proxy or a

router with hairpinning support is not available. The SPA8000 cannot directly connect the two telephone

devices, but requires a local or remote router to route the packet back to its destination on the local

network from which it originated.

The necessary routing can be provided by a router with hairpinning support, or by an outbound SIP

proxy, which is typically provided by the Internet Telephony Service Provider (ITSP). When relying on

the ITSP for interconnecting phones on the SPA8000, local phones connected to the SPA8000 are unable

to communicate with each other if the Internet connection is not available for any reason. It is

recommended you connect the SPA8000 to a local router that provides hairpinning support to prevent

this problem.

Using the Interactive Voice Response Interface

This section describes how to read or write basic network configuration settings using a touchtone

telephone connected to one of the FXS (RJ-11) phone ports of the Linksys ATA. It includes the

following topics:

•

Using the IVR Menu, page 2-18

•

IVR Options, page 2-19

•

Entering a Password through the IVR, page 2-21

By default, there is no password required for any of the IVR options. If the Administrator account

password is set, password authentication is required for some options.

The interactive voice response (IVR) features that are available depend on your system configuration.

A convenient quick-reference for the IVR is available at the following website:

Using the IVR Menu

To use the IVR menu, complete the following steps.

Step 1

Connect an analog telephone to the Phone 1 or Phone 2 port of the Linksys ATA.

Note

You can only access the IVR menu through an analog telephone, not an IP phone.

Step 2

Press

****

(quickly

press the star key four times).

Wait until you hear “Linksys configuration menu.”

Note

You cannot access the IVR from a phone that is currently connected to a call.

Step 3

Refer to

Table 1-25

to identify the option required.

Step 4

Enter the required option followed by the # (pound) key.

Linksys ATA

Administrator Guide

Document Version 3.1

Chapter 2

Getting Started

Using the Interactive Voice Response Interface

To enter a period, use the star key (*).

When entering a value, such as an IP address, to exit without entering any changes, press the

*

(star) key

twice within half a second. Otherwise, the * is treated as a decimal point.

After entering a value, such as an IP address, press the

#

(pound) key to indicate you have finished your

selection. To save the new setting, press

1

. To review the new setting, press

2

. To re-enter the new

setting, press

3

. To cancel your entry and return to the main menu, press

*

(star).

For example, to enter the IP address

191.168.1.105

by keypad, press these keys:

191*168*1*105

. Press

the

#

(pound) key to indicate that you have finished entering the IP address. Then press

1

to save the IP

address or press the

*

(star) key to cancel your entry and return to the main menu.

If the menu is inactive for more than one minute, the Linksys ATA times out. You need to re-enter the

menu by pressing ****.

Step 5

To exit the menu, hang up the telephone.

The settings you have saved take effect after you hang up the telephone. The Linksys ATA may reboot at this

time.

IVR Options

Table 1-25

summarizes the options provided by the IVR.

Table 1-25

IVR Options

IVR Action

IVR Menu Choice

Parameter(s)

Notes

Enter IVR Menu

* * * *

None

Ignore SIT or other tones until you hear,

“Linksys configuration menu. Please

enter option followed by the pound key

or hang-up to exit.”

Exit IVR Menu

3948

None

Check DHCP

100

None

IVR announces if DHCP in enabled or

disabled.

Enable/Disable DHCP

101

Enter 1 to enable

Enter 0 to disable

Requires password

Check WAN IP Address

110

None

IVR announces the current IP address of

the WAN port.

Set Static IP Address

111

Enter IP address using

numbers on the telephone

key pad. Use the * (star) key

when entering a decimal

point.

DHCP must be “Disabled,” otherwise

you hear, “Invalid Option,” if you try to

set this value.

Requires password

Check Network Mask

120

None

IVR announces the current network

mask of Linksys ATA.

Linksys ATA

Administrator Guide

Document Version 3.1

Chapter 2

Getting Started

Using the Interactive Voice Response Interface

Set Network Mask

121

Enter value using numbers

on the telephone key pad.

Use the * (star) key when

entering a decimal point.

DHCP must be “Disabled,” otherwise

you hear, “Invalid Option,” if you try to

set this value.

Requires password

Check Static Gateway IP

Address

130

None

IVR announces the current gateway IP

address of the Linksys ATA.

Set Static Gateway IP

Address

131

Enter IP address using

numbers on the telephone

key pad. Use the * (star) key

when entering a decimal

point.

DHCP must be “Disable,” otherwise you

hear, “Invalid Option,” if you try to set

this value.

Requires password

Check MAC Address

140

None

IVR announces the MAC address of

Linksys ATA in hex string format.

Check Firmware Version

150

None

IVR announces the version of the

firmware running on the Linksys ATA.

Check Primary DNS

Server Setting

160

None

IVR announces the current setting in the

<Primary DNS> parameter.

Set Primary DNS Server

161

Enter IP address using

numbers on the telephone

key pad. Use the * (star) key

when entering a decimal

point.

Requires password

Check administration

web server port

170

None

IVR announces the port that the web

server is listening on. (Default is 80)

Check LAN IP Address

210

None

IVR announces the current IP address of

the LAN port.

Check PBX multicast

address

180

None

IVR announces the current value.

Set PBX multicast

address

181

Enter IP address and port.

Use * key for entering a dot.

For example,

224.168.168.169:8089 is

224*168*168*169*8089.

Enter a * between the IP address and the

Port fields. Requires Password

Enable/Disable

administration web

server

7932

Enter 1 to enable

±

Enter 0 to disable

Requires password

Manual Reboot of Unit

732668

None

After you hear “Option Successful,”

hang up. Unit reboots automatically.

Table 1-25

IVR Options (continued)

Linksys ATA

Administrator Guide

Document Version 3.1

Chapter 2

Getting Started

Using the Interactive Voice Response Interface

Note

The items marked with “Requires Password” only require a password if the Administrator password is

set.

Entering a Password through the IVR

To input the password using the phone keypad, the following translation convention applies:

To input: A, B, C, a, b, c—press “

2

’

To input: D, E, F, d, e, f—press “

3

’

To input: G, H, I, g, h, i—press “

4

’

To input: J, K, L, j, k, l— press “

5

’

To input: M, N, O, m, n, o—press “

6

’

To input: P, Q, R, S, p, q, r, s—press “

7

’

To input: T, U, V, t, u, v—press “

8

’

To input: W, X, Y, Z, w, x, y, z—press “

9

’

To input all other characters in the Administrator account password, press “

0

’

Note

This translation convention only applies to the password input.

User Factory Reset of

Unit

WARNING:

ALL “User-Changeable”

NON-DEFAULT

SETTINGS WILL BE

LOST!

This might include

network and service

provider data.

877778

Enter 1 to confirm

±

Enter *(star) to cancel

operation

Linksys ATA prompts for confirmation.

After confirming, you hear “Option

Successful.” Hang up. Unit reboots and

all “User Changeable” configuration

parameters are reset to factory default

values.

Factory Reset of Unit

WARNING:

ALL NON-DEFAULT

SETTINGS WILL BE

LOST!

This includes network

and service provider

data.

73738 (RESET)

Enter 1 to confirm

±

Enter * (star) to cancel

operation

Linksys ATA prompts for confirmation.

After confirming, you hear “Option

Successful.” Hang up. Unit reboots and

all configuration parameters are reset to

factory default values.

Table 1-25

IVR Options (continued)

Linksys ATA

Administrator Guide

Document Version 3.1

Chapter 2

Getting Started

Using the Administration Web Server

For example, to input password

test#@1234

by phone keypad, you need to press the following

sequence of digits:

8378001234

.

1.

After entering a value, press the

#

(pound) key to indicate end of input.

To save value, press

1.

To review the value, press

2.

To re-enter the value, press

3.

To cancel the value entry and return to the main configuration menu, press

*

’ (star).

Notes:

The final # key is not included in the password value.

Saved settings take effect when the telephone is hung-up, and if necessary, the Linksys ATA

automatically reboots.

2.

After one minute of inactivity, the unit times out. The user needs to re-enter the configuration menu

from the beginning by pressing

* * * *

.

Using the Administration Web Server

This section describes how to use the administration web server to configure the Linksys ATA. It

includes the following topics:

•

Connecting to the Administration Web Server, page 2-22

•

Administrator Account Privileges, page 2-23

Connecting to the Administration Web Server

To access the Linksys ATA administration web server, perform the following steps.

Step 1

Launch a web browser on a computer connected to the Linksys ATA.

You access the administration web server through the Internet (WAN) interface on the Linksys ATA.

Step 2

Determine the address of the administration web server.

a.

Connect an analog telephone to the Phone 1 or Phone 2 port on the Linksys ATA.

b.

Press

****

on the keypad to access the IVR menu.

c.

Press

110#

to determine the Internet (WAN) IP address.

Step 3

Direct the browser to the IP address of the Linksys ATA.

Changing between the tabs on the Voice page does not discard the unsubmitted changes. You can wait

until completing all your changes on the Voice pages before submitting them.

Note

Changing between the Router and Voice pages discards any unsubmitted changes to either page.

Step 4

Click the

Voice

tab.