Linksys RV016 Router Manual PDF (Setup & Configuration Guide)

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80

Chapter 6: Setting up and Configuring the Router

Wizard Tab

10/100 16-Port VPN Router

7.

The screen shown in Figure 6-117 will appear. Select the Destination IP address(es) for this Access Rule. If it

can be any IP address, select

Any

. If it is one IP address, select

Single

and enter the IP address in the

Destination IP

fields. If it is a range of IP addresses, select

Range

, and enter the IP addresses in the

Destination IP

fields. Click the

previous screen. Click the

Exit

button if you want to exit the Access Rule Setup Wizard.

8.

The screen shown in Figure 6-118 will appear. Decide when you want this Access Rule to be enforced. Select

Always

if you want the Access Rule to be always enforced. Select

Scheduling

if you want to specify when

the Access Rule should be in effect. Decide what times and which days of the week the Access Rule should

be enforced. Then enter the hours and minutes in 24-hour format, and select the appropriate days of the

week. Click the

screen. Click the

Exit

button if you want to exit the Access Rule Setup Wizard.

9.

The screen shown in Figure 6-119 will appear. If you want to save your changes, click the

Save Settings

button. Click the

Exit

button if you

want to exit the Access Rule Setup Wizard without saving the settings.

10. A screen will appear indicating that the settings have been saved. If you want to add another Access Rule,

click the

OK

button, and the first screen of the Access Rule Setup Wizard will appear. If you want to exit the

Access Rule Setup Wizard, click the

Cancel

button, and the

Access Rules

screen will appear.

Figure 6-117: Destination

Figure 6-118: Scheduling

Figure 6-119: Save Settings

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81

Chapter 6: Setting up and Configuring the Router

Support Tab

10/100 16-Port VPN Router

Support Tab

From this tab, you will be able to access the Support page of the Linksys website, which offers a variety of

resources. You must have an active Internet connection before you can visit the Linksys website.

Manual

If you want the latest version of this User Guide, click the

On Line Manual

button. The Support page of the

Linksys website will appear. Click the

Downloads

button from the Technical Support menu, and then select the

RV016 - 10/100 16-Port VPN Router from the drop-down menu. Select your operating system, and then click

Downloads

for this Product

. Click

User Guide

.

Linksys Web Site

Click the

Linksys Web Site

button, and the Support page of the Linksys Website, www.linksys.com, will appear.

Logout Tab

The Logout tab is located on the upper right-hand corner of the screen. Click this tab to end the management

session. After you click the Logout tab, a screen will appear and ask you to confirm that you want to end the

session. If you end the session, you will need to re-enter your User Name and Password to log in and then

manage the Router.

Figure 6-120: Support

Figure 6-121: Logout

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82

Appendix A: Troubleshooting

Common Problems and Solutions

10/100 16-Port VPN Router

Appendix A: Troubleshooting

This appendix provides solutions to problems that may occur during the installation and operation of the Router.

Read the descriptions below to help solve your problems. If you can't find an answer here, check the Linksys

website at

www.linksys.com

.

Common Problems and Solutions

1.

I’m having trouble getting my VPN tunnel to connect. What should I do?

Perform the following steps until the VPN tunnel connects:

A.

Double-check all of the settings. Make sure the IPSec Setup settings of the 10/100 16-Port VPN Router

match the IPSec Setup settings of the remote VPN router or client, including the Preshared Key and

Phase1 and Phase2 SA Life Time settings, which are used in the IKE with Preshared Key mode.

B.

Click the

Log

tab of the Router’s Web-based Utility. Click the

View System Log

button. From the drop-

down menu, select the

VPN Log

. The error message will indicate which setting is incorrect and needs to

be changed on either the 10/100 16-Port VPN Router or the remote VPN router or client.

C.

Make sure the IP address of the Remote Secure Gateway or Client is correct. Click the

System

Management

tab of the Router’s Web-based Utility. Select the

Ping

radio button. Enter the IP address of

the Remote Secure Gateway or Client in the

Ping host or IP address

field. Then click the

Go

button.

2.

My VPN tunnel connects properly, but it frequently drops the connection. What should I do?

Through the Router’s Web-based Utility, access the settings for your VPN tunnel. In the IPSec Setup section

with IKE with Preshared Key mode selected, increase the Phase2 SA Life Time setting to

28800

seconds,

which is eight hours. Then increase the Phase2 SA Life Time setting to

28800

seconds on the remote VPN

router or client. If you need to check the status of your VPN tunnel, view the

VPN Summary

screen of the

Router’s Web-based Utility.

3.

I’m trying to access the Router’s Web-based Utility, but I do not see the login screen. Instead, I see a

screen saying, “404 Forbidden.”

If you are using Windows Explorer, perform the following steps until you see the Web-based Utility’s login

screen (Netscape Navigator will require similar steps):

1.

Click

File

. Make sure

Work Offline

is NOT checked.

2.

Press

CTRL + F5

. This is a hard refresh, which will force Windows Explorer to load new webpages,

not cached ones.

3.

Click

Tools

. Click

Internet Options

. Click the

Security

tab. Click the

Default level

button. Make sure

the security level is Medium or lower. Then click the

OK

button.

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83

Appendix A: Troubleshooting

Common Problems and Solutions

10/100 16-Port VPN Router

4.

I need to set a static IP address on a PC.

The Router, by default, assigns an IP address range of 192.168.1.100 to 192.168.1.149 using the DHCP server

on the Router. To set a static IP address, you can only use the ranges 192.168.1.2 to 192.168.1.99 and

192.168.1.150 to 192.168.1.254. Each PC or network device that uses TCP/IP must have a unique address to

identify itself in a network. If the IP address is not unique to a network, Windows will generate an IP conflict

error message.

You can assign a static IP address to a PC by performing the following steps:

For Windows 98 and Millennium:

A.

Click

Start

,

Setting

, and

Control Panel

. Double-click

Network

.

B.

In

The following network components are installed

box, select the

TCP/IP

-> associated with your

Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no

association to an Ethernet adapter. Highlight it and click the

Properties

button.

C.

In the

TCP/IP properties

window, select the

IP address

tab, and select

Specify an IP address

. Enter a

unique IP address that is not used by any other computer on the network connected to the Router. You

can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to

192.168.1.254. Make sure that each IP address is unique for each PC or network device.

D.

Click the

Gateway

tab, and in the

New Gateway

prompt, enter

192.168.1.1

, which is the default IP

address of the Router. Click the

Add

button to accept the entry.

E.

Click the

DNS

tab, and make sure the

DNS Enabled

option is selected. Enter the Host and Domain names

(e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP has not

provided the DNS IP address, contact your ISP to get that information or go to its website for the

information.

F.

Click the

OK

button in the

TCP/IP properties

window, and click

Close

or the

OK

button for the

Network

window.

G.

Restart the computer when asked.

For Windows 2000:

A.

Click

Start

,

Settings

, and

Control Panel

. Double-click

Network and Dial-Up Connections

.

B.

Right-click the

Local Area Connection

that is associated with the Ethernet adapter you are using, and

select the

Properties

option.

C.

In the

Components checked are used by this connection

box, highlight

Internet Protocol (TCP/IP)

, and

click the

Properties

button. Select

Use the following IP address

option.

D.

Enter a unique IP address that is not used by any other computer on the network connected to the Router.

You can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to

192.168.1.254.

E.

Enter the Subnet Mask,

255.255.255.0

.

F.

Enter the Default Gateway,

192.168.1.1

(Router’s default IP address).

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84

Appendix A: Troubleshooting

Common Problems and Solutions

10/100 16-Port VPN Router

G.

Toward the bottom of the window, select

Use the following DNS server addresses

, and enter the

Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its

website to find the information.

H.

Click the

OK

button in the

Internet Protocol (TCP/IP) Properties

window, and click the

OK

button in the

Local Area Connection Properties

window.

I.

Restart the computer if asked.

For Windows XP:

The following instructions assume you are running Windows XP with the default interface. If you are using the

Classic interface (where the icons and menus look like previous Windows versions), please follow the

instructions for Windows 2000.

A.

Click

Start

and

Control Panel

.

B.

Click the

Network and Internet Connections

icon and then the

Network Connections

icon.

C.

Right-click the

Local Area Connection

that is associated with the Ethernet adapter you are using, and

select the

Properties

option.

D.

In the

This connection uses the following items

box, highlight

Internet Protocol (TCP/IP)

. Click the

Properties

button.

E.

Enter a unique IP address that is not used by any other computer on the network connected to the Router.

You can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to

192.168.1.254.

F.

Enter the Subnet Mask,

255.255.255.0

.

G.

Enter the Default Gateway,

192.168.1.1

(Router’s default IP address).

H.

Toward the bottom of the window, select

Use the following DNS server addresses

, and enter the

Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its

website to find the information.

I.

Click the

OK

button in the

Internet Protocol (TCP/IP) Properties

window. Click the

OK

button in the

Local

Area Connection Properties

window.

5.

I want to test my Internet connection.

A.

Check your TCP/IP settings.

For Windows 98 and Millennium:

Refer to Windows Help and “Chapter 5: Configuring the PCs” for details. Make sure

Obtain IP address

automatically

is selected in the settings.

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