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80
Chapter 6: Setting up and Configuring the Router
Wizard Tab
10/100 16-Port VPN Router
7.
The screen shown in Figure 6-117 will appear. Select the Destination IP address(es) for this Access Rule. If it
can be any IP address, select
Any
. If it is one IP address, select
Single
and enter the IP address in the
Destination IP
fields. If it is a range of IP addresses, select
Range
, and enter the IP addresses in the
Destination IP
fields. Click the
Next
button to continue. Click the
Previous
button if you want to return to the
previous screen. Click the
Exit
button if you want to exit the Access Rule Setup Wizard.
8.
The screen shown in Figure 6-118 will appear. Decide when you want this Access Rule to be enforced. Select
Always
if you want the Access Rule to be always enforced. Select
Scheduling
if you want to specify when
the Access Rule should be in effect. Decide what times and which days of the week the Access Rule should
be enforced. Then enter the hours and minutes in 24-hour format, and select the appropriate days of the
week. Click the
Next
button to continue. Click the
Previous
button if you want to return to the previous
screen. Click the
Exit
button if you want to exit the Access Rule Setup Wizard.
9.
The screen shown in Figure 6-119 will appear. If you want to save your changes, click the
Save Settings
button. Click the
Previous
button if you want to return to the previous screen. Click the
Exit
button if you
want to exit the Access Rule Setup Wizard without saving the settings.
10. A screen will appear indicating that the settings have been saved. If you want to add another Access Rule,
click the
OK
button, and the first screen of the Access Rule Setup Wizard will appear. If you want to exit the
Access Rule Setup Wizard, click the
Cancel
button, and the
Access Rules
screen will appear.
Figure 6-117: Destination
Figure 6-118: Scheduling
Figure 6-119: Save Settings
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Page 92 / 127
81
Chapter 6: Setting up and Configuring the Router
Support Tab
10/100 16-Port VPN Router
Support Tab
From this tab, you will be able to access the Support page of the Linksys website, which offers a variety of
resources. You must have an active Internet connection before you can visit the Linksys website.
Manual
If you want the latest version of this User Guide, click the
On Line Manual
button. The Support page of the
Linksys website will appear. Click the
Downloads
button from the Technical Support menu, and then select the
RV016 - 10/100 16-Port VPN Router from the drop-down menu. Select your operating system, and then click
Downloads
for this Product
. Click
User Guide
.
Linksys Web Site
Click the
Linksys Web Site
button, and the Support page of the Linksys Website, www.linksys.com, will appear.
Logout Tab
The Logout tab is located on the upper right-hand corner of the screen. Click this tab to end the management
session. After you click the Logout tab, a screen will appear and ask you to confirm that you want to end the
session. If you end the session, you will need to re-enter your User Name and Password to log in and then
manage the Router.
Figure 6-120: Support
Figure 6-121: Logout
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Page 93 / 127
82
Appendix A: Troubleshooting
Common Problems and Solutions
10/100 16-Port VPN Router
Appendix A: Troubleshooting
This appendix provides solutions to problems that may occur during the installation and operation of the Router.
Read the descriptions below to help solve your problems. If you can't find an answer here, check the Linksys
website at
www.linksys.com
.
Common Problems and Solutions
1.
I’m having trouble getting my VPN tunnel to connect. What should I do?
Perform the following steps until the VPN tunnel connects:
A.
Double-check all of the settings. Make sure the IPSec Setup settings of the 10/100 16-Port VPN Router
match the IPSec Setup settings of the remote VPN router or client, including the Preshared Key and
Phase1 and Phase2 SA Life Time settings, which are used in the IKE with Preshared Key mode.
B.
Click the
Log
tab of the Router’s Web-based Utility. Click the
View System Log
button. From the drop-
down menu, select the
VPN Log
. The error message will indicate which setting is incorrect and needs to
be changed on either the 10/100 16-Port VPN Router or the remote VPN router or client.
C.
Make sure the IP address of the Remote Secure Gateway or Client is correct. Click the
System
Management
tab of the Router’s Web-based Utility. Select the
Ping
radio button. Enter the IP address of
the Remote Secure Gateway or Client in the
Ping host or IP address
field. Then click the
Go
button.
2.
My VPN tunnel connects properly, but it frequently drops the connection. What should I do?
Through the Router’s Web-based Utility, access the settings for your VPN tunnel. In the IPSec Setup section
with IKE with Preshared Key mode selected, increase the Phase2 SA Life Time setting to
28800
seconds,
which is eight hours. Then increase the Phase2 SA Life Time setting to
28800
seconds on the remote VPN
router or client. If you need to check the status of your VPN tunnel, view the
VPN Summary
screen of the
Router’s Web-based Utility.
3.
I’m trying to access the Router’s Web-based Utility, but I do not see the login screen. Instead, I see a
screen saying, “404 Forbidden.”
If you are using Windows Explorer, perform the following steps until you see the Web-based Utility’s login
screen (Netscape Navigator will require similar steps):
1.
Click
File
. Make sure
Work Offline
is NOT checked.
2.
Press
CTRL + F5
. This is a hard refresh, which will force Windows Explorer to load new webpages,
not cached ones.
3.
Click
Tools
. Click
Internet Options
. Click the
Security
tab. Click the
Default level
button. Make sure
the security level is Medium or lower. Then click the
OK
button.
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83
Appendix A: Troubleshooting
Common Problems and Solutions
10/100 16-Port VPN Router
4.
I need to set a static IP address on a PC.
The Router, by default, assigns an IP address range of 192.168.1.100 to 192.168.1.149 using the DHCP server
on the Router. To set a static IP address, you can only use the ranges 192.168.1.2 to 192.168.1.99 and
192.168.1.150 to 192.168.1.254. Each PC or network device that uses TCP/IP must have a unique address to
identify itself in a network. If the IP address is not unique to a network, Windows will generate an IP conflict
error message.
You can assign a static IP address to a PC by performing the following steps:
For Windows 98 and Millennium:
A.
Click
Start
,
Setting
, and
Control Panel
. Double-click
Network
.
B.
In
The following network components are installed
box, select the
TCP/IP
-> associated with your
Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no
association to an Ethernet adapter. Highlight it and click the
Properties
button.
C.
In the
TCP/IP properties
window, select the
IP address
tab, and select
Specify an IP address
. Enter a
unique IP address that is not used by any other computer on the network connected to the Router. You
can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to
192.168.1.254. Make sure that each IP address is unique for each PC or network device.
D.
Click the
Gateway
tab, and in the
New Gateway
prompt, enter
192.168.1.1
, which is the default IP
address of the Router. Click the
Add
button to accept the entry.
E.
Click the
DNS
tab, and make sure the
DNS Enabled
option is selected. Enter the Host and Domain names
(e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP has not
provided the DNS IP address, contact your ISP to get that information or go to its website for the
information.
F.
Click the
OK
button in the
TCP/IP properties
window, and click
Close
or the
OK
button for the
Network
window.
G.
Restart the computer when asked.
For Windows 2000:
A.
Click
Start
,
Settings
, and
Control Panel
. Double-click
Network and Dial-Up Connections
.
B.
Right-click the
Local Area Connection
that is associated with the Ethernet adapter you are using, and
select the
Properties
option.
C.
In the
Components checked are used by this connection
box, highlight
Internet Protocol (TCP/IP)
, and
click the
Properties
button. Select
Use the following IP address
option.
D.
Enter a unique IP address that is not used by any other computer on the network connected to the Router.
You can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to
192.168.1.254.
E.
Enter the Subnet Mask,
255.255.255.0
.
F.
Enter the Default Gateway,
192.168.1.1
(Router’s default IP address).
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84
Appendix A: Troubleshooting
Common Problems and Solutions
10/100 16-Port VPN Router
G.
Toward the bottom of the window, select
Use the following DNS server addresses
, and enter the
Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its
website to find the information.
H.
Click the
OK
button in the
Internet Protocol (TCP/IP) Properties
window, and click the
OK
button in the
Local Area Connection Properties
window.
I.
Restart the computer if asked.
For Windows XP:
The following instructions assume you are running Windows XP with the default interface. If you are using the
Classic interface (where the icons and menus look like previous Windows versions), please follow the
instructions for Windows 2000.
A.
Click
Start
and
Control Panel
.
B.
Click the
Network and Internet Connections
icon and then the
Network Connections
icon.
C.
Right-click the
Local Area Connection
that is associated with the Ethernet adapter you are using, and
select the
Properties
option.
D.
In the
This connection uses the following items
box, highlight
Internet Protocol (TCP/IP)
. Click the
Properties
button.
E.
Enter a unique IP address that is not used by any other computer on the network connected to the Router.
You can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to
192.168.1.254.
F.
Enter the Subnet Mask,
255.255.255.0
.
G.
Enter the Default Gateway,
192.168.1.1
(Router’s default IP address).
H.
Toward the bottom of the window, select
Use the following DNS server addresses
, and enter the
Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its
website to find the information.
I.
Click the
OK
button in the
Internet Protocol (TCP/IP) Properties
window. Click the
OK
button in the
Local
Area Connection Properties
window.
5.
I want to test my Internet connection.
A.
Check your TCP/IP settings.
For Windows 98 and Millennium:
Refer to Windows Help and “Chapter 5: Configuring the PCs” for details. Make sure
Obtain IP address
automatically
is selected in the settings.
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