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14
Hints
and tips
No connection can be opened (2)
Wait a few minutes and try to connect again. This is most often
a temporary problem. If the problem persists, please try the
steps below
Close the application window and then re-open it
Re-start your Vodafone Mobile Wi-Fi device and connecting
devices
Open the Mobile Wi-Fi web UI application window
Select the Account tab
Select the Account type heading in the Navigation bar
Check that the type of account you have with your mobile
network operator is selected in the drop-down menu
Check the device is set to automatically connect to the
network. In roaming, the device is setup to not automatically
connect to the network. The device should prompt you to
connect to the network via the application window.
Select the Settings heading on the Navigation bar
Select the Network entry in the Menu bar on the left
Check which option is selected. If the option is set to a
‘Preferred’ option, set it to an ‘Only’ option
Click ‘Save’ to save your change
If you are using a VPN (Virtual Private Network), contact the
administrator of your VPN.
Note: If you want to
re-install the software
from the Mobile Wi-Fi
device, you need
to first delete the
Vodafone Mobile Wi-Fi
Service software from
your computer.
From the Windows
Start menu, select
Settings>Control
Panel> Add or
Remove Programs
(XP) or Programs and
Features (Windows 7)
Remove the
Vodafone Mobile
Wi-Fi Service
Re-attach your
Mobile Wi-Fi device
to your computer
using the USB cable
and the software will
re-install.
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15
Hints
and tips
Resetting the device back to factory values
Remove the back cover
Locate the reset button
While the device is switched on, insert the end of a paper clip
into the reset button hole, press the button with the clip and
hold down until the Vodafone logo appears on the device
screen (approximately 5 seconds)
Release the button, and re-attach the back cover
The device will now be reset to factory settings, including
SSID, passwords and Wi-Fi security settings.
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16
Hints
and tips
Using the Vodafone Mobile Wi-Fi Monitor app on iPhone,
iPad, iPod Touch, smartphone, tablet
Download the Vodafone Mobile Wi-Fi Monitor app from the App
Store in iTunes or the Android Market / Google Play
Click on the app icon
Sample monitor screens show below.
Tablet / iPad
iPhone / smartphone
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17
Bearer
Communication method used for data transport over the mobile
network, eg. 3G Broadband, HSPA, 3G, etc.
EDGE
An enhancement to the GPRS bearer offering higher speeds,
although not as fast as 3G Broadband.
GPRS
The General Packet Radio Service is a bearer offering higher data
speeds than GSM, on which it is based.
GSM
Global System for Mobile Communication.
Home network
The network of the mobile operator who provided your SIM.
HSPA
High-Speed Packet Access bearer, enhancing 3G, including both
HSUPA (Uplink) and HSDPA (Downlink).
HSPA+
Enhanced HSPA network offering faster speeds.
HSUPA
High-Speed Uplink Packet Access bearer.
3G
The third-generation mobile phone service, as UMTS (Universal
Mobile Telecommunications System) is also known, is a bearer
providing higher data speeds.
3G broadband
The latest enhancement to the 3G bearer.
Roaming
You can use your mobile device on any other mobile network
that has a roaming agreement with your operator, whether in
your country or abroad.
SIM
Your Subscriber Identity Module is the postage-stamp-sized chip
that you will have received together with your mobile contract.
Your SIM has gold contacts on one side.
WPA2
An alternative name for the Wi-Fi network key. For Mac users the
term ‘WPA2 personal’ is used.
Glossary
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Product Code:
R205 Mobile Wi-Fi User Guide 01/12_en_GB
© Vodafone 2012. Vodafone
and the Vodafone logos are
trade marks of the Vodafone
Group. Any product or
company names mentioned
herein may be the trade marks
of their respective owners.
The term Mobile Broadband together with the
‘birds’ design is a trademark of GSMC Limited.

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