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Fault Type
Abnormal ONU connection
Keyword
Too long fiber
Failure to report the SN
Failure to discover the ONU
Fault Description
Network topology: Optical split level: two levels; level-one split ratio: 1:2; level-two split ratio:
1:16; backbone fiber: 1 km long; branch fibers: 15 km to 24 km long
During deployment in an office, the receive optical power of some ONUs is normal but the
ONUs fail to report their SNs or go online. Remove the ONUs and install them in the
telecommunications room. It is found that they work normally.
Alarm Information
None
Possible Cause
l
The ONU receive optical power is larger than the overload optical power.
l
The ONU receive optical power is smaller than the sensitivity.
l
There is abnormal attenuation on ODN lines.
l
ODN lines are too long and exceed the online distance preset in the system.
Procedure
Step 1
Analyze the network conditions. It is found that the distance of the nearest ONU is longer than
10 km and the distance of the farthest ONU is shorter than 30 km but longer than 20 km, which
is the Max. online distance (20 km) preset in the system. The network diagram is shown in
Figure 5-20
.
Figure 5-20
Network Diagram
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
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Step 2
The ONU goes online after the ONU Max. online distance and Min. online distance are changed
to 30 km and 10 km respectively by running the
port range
command on the OLT.
Step 3
Such a fault does not recur in the next week.
----End
Suggestion and Conclusion
The default ONU Max. online distance is 20 km. If the distance between the ONU and the OLT
exceeds 20 km, change the ONU Max. online distance.
5.8.4 ONU Frequently Goes Online and Offline
The ONU frequently going online and offline failure is a fault in which an ONU connected to a
PON port of an OLT frequently goes online and offline and therefore the OLT reports a large
number of ONU LOS and ONU signal recovery alarms.
TC-C6007 An ONU Goes Online and Offline Repeatedly Because of Unstable
Voltage
This topic describes how to troubleshoot the fault when an ONU goes online and offline
repeatedly and alarms that the ONU goes online and offline repeatedly are generated on the OLT
because of unstable voltage.
Fault Type
Service failure
Keyword
Going online and offline repeatedly
Repeated reset
Fault Description
An ONU connected to an OLT in an office goes online and offline repeatedly and irregularly.
Alarm Information
Alarms that the ONU goes online and offline repeatedly are generated on the OLT.
Cause Analysis
l
The optical fiber attenuation is very large.
l
The hardware of the ONU is faulty.
l
The boards on the OLT are faulty.
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
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5 Maintenance and Troubleshooting
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Procedure
Step 1
Other ONUs connected to the PON port are normal, which indicates that the PON board of the
OLT is normal.
Step 2
Use an optical power meter to test the optical fiber attenuation on the ONU side. It is found that
the optical fiber attenuation is -20 dB, which is normal. This indicates that the line is normal.
Step 3
Replace the ONU with another ONU. The fault, however, persists, which indicates that the
hardware of the ONU is normal.
Step 4
The ONU on which the fault occurs is located in a remote mountain area. Therefore, it is
suspected that the fault is caused by the surroundings. Log in to the ONU in the telnet mode,
and then run the
display alarm list all
command to carefully view the alarms. It is found that
the ONU resets in peak hours from 7:00 a.m. to 8:00 p.m. in four consecutive days. Therefore,
it can be preliminarily determined that the fault is caused by the voltage.
Step 5
Use a multimeter to test the voltage on site. It is found that the ONU resets repeatedly due to
unstable voltage. Replace the ONU with another ONU with the DC module. As a result, the fault
is rectified.
----End
Suggestion and Conclusion
The ONUs of Huawei support AC power supply and DC power supply. If an ONU uses the AC
power supply, the ONU resets repeatedly when the voltage is unstable. If the voltage is abnormal
and the normal voltage cannot be guaranteed, it is recommended that you use an ONU with the
DC module.
TC-C6311 An ONT Frequently Goes Online and Offline Because of Unmatched
Optical Fiber Connectors
This topic describes how to troubleshoot the fault when the deployed ONT frequently goes online
and offline because the optical fiber connectors do not match.
Fault Type
GPON service
Keyword
Fiber patch cord
Optical fiber connector
Fault Description
When an ONT is installed in the deployment, the optical path attenuation is -23 dBm, which is
within the normal attenuation range. After the optical fibers are connected, the LED of the PON
port blinks. In addition, the ONT fails to register with the OLT normally, and the ONT goes
online and offline frequently.
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
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Alarm Information
The up and down alarms about the ONT (OT928) are generated on the OLT.
Cause Analysis
l
The optical path attenuation is very large.
l
The optical fiber connectors are not clean or not connected properly.
Procedure
Step 1
Use an optical power meter to measure the optical path attenuation. It is found that the optical
path attenuation is -23 dBm, which is within the normal range of the optical path attenuation.
Step 2
It is suspected that the poor quality of optical signals is caused by the dirty optical fiber
connectors of the ONT (OT928). Clean the optical fiber connectors, and remove and then insert
the optical fiber connectors again. The fault, however, persists.
Step 3
Replace the ONT with another ONT (OT928) to conduct a test. The fault, however, persists,
which indicates that the hardware of the ONT (OT928) is normal.
Step 4
Check the fiber patch cord of the ONT (OT928). It is found that the connector of the fiber patch
cord does not match the optical fiber connector of the ONT. Though the connector of the fiber
patch cord is square, the color is different. After verification, the optical fiber connectors used
in the ONT (OT928) are green, square, and SC/APC.
NOTE
The BOM is 14130252, and the name is Patch Cord, SC/APC-FC/PC, Singlemode-G.652, 3mm, 3m.
Step 5
Replace the fiber patch cord with a correct fiber patch cord (SC/APC-FC/PC). As a result, the
LED of the PON port is stable, and the ONT can register with the OLT normally.
----End
Suggestion and Conclusion
Currently, the type of the fiber patch cord used in the ONT (OT928) is seldom used in China,
but is mostly used abroad. Therefore, note that you should use the correct fiber patch cord.
The greatest difference between green and blue fiber patch cords is as follows: The
interconnection section between the fiber patch cord with green connectors and the OT928 is
oblique. The interconnection section between the fiber patch cord with blue connectors and the
ONT is plane, which can result in 3-6 dBm optical attenuation.
TC-C6207 ONU Frequent Going Online and Offline Because of Mismatching Fiber
Connector
This topic describes how to troubleshoot the fault of ONU frequent going online and offline.
Fault Type
Abnormal ONU connection
Keyword
Fiber connector
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
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ONU frequent going offline
ONU frequent going online and offline
Fault Description
Network topology: Optical split level: one level; split ratio: 1:32; connector: SC/APC connector
In an office, an ONU frequently goes online and offline.
Alarm Information
LOSi alarm and LOFi alarm
Possible Cause
l
The ONU receive optical power is larger than the overload optical power.
l
The ONU receive optical power is smaller than the sensitivity.
l
There is abnormal attenuation on ODN lines.
Procedure
Step 1
Test the receive optical power on ONU optical ports. It is found that the receive optical power
is -27 dBm. This indicates that there is abnormal attenuation on ODN lines.
Step 2
Perform a test on the optical splitter. It is found that the connector of the optical splitter is an
SC/APC connector but that of the ONU fiber is an SC/PC connector. When an APC-endface
fiber is connected to a PC-endface fiber, at least 3 dB attenuation will be generated, as shown
in
Figure 5-21
.
Figure 5-21
Interconnection of PC and APC connectors
Step 3
Remove the SC/PC fiber (blue) and splice it to an SC/APC fiber (green). Test the ONU receive
optical power again. It is found that the receive optical power becomes -23.5 dBm, which is
within the normal range. This indicates that the mismatching fiber connector causes abnormal
attenuation on ODN lines and consequently causes the ONU to go online and offline frequently.
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
Terminal
Service Manual
5 Maintenance and Troubleshooting
Issue 01 (2011-10-18)
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Copyright © Huawei Technologies Co., Ltd.
402

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