19216811.live39
through too many obstacles, such as walls and columns
may negatively impact the transmission of WLAN radio
signals.
What can I do if I cannot access the Internet through a wireless
network adapter?
Step 1
Ensure that the power cables and telephone lines of the
HG659b are connected properly.
Step 2
Check whether the
WLAN
indicator of the HG659b is on.
If the
WLAN
indicator is off, the WLAN function of the HG659b is
disabled. If this is the case, enable the WLAN function.
For details about how to enable the WLAN function, see section 5.1
"Enabling or Disabling the WLAN Function."
Step 3
Look at the description of the wireless network adapter that
is installed on the computer and check whether the wireless
network adapter supports the 802.11b, 802.11g, or
802.11n protocols.
If the wireless network adapter does not support the preceding
protocols, replace it.
Step 4
Check whether the driver for the wireless network adapter
is installed on the computer properly.
If the driver is installed improperly, re-install it.
Step 5
Check whether the computer can receive signals from the
WLAN.
If the computer cannot detect a WLAN, place the computer close to
the HG659b and ensure that no obstacles (such as cement
or wooden walls) are present between the computer and the
HG659b.
Step 6
Check whether the computer accesses the WLAN of the
HG659b successfully.
Check the list of wireless network connections and ensure that the
HG659b is connected to the WLAN.
Step 7
Try to access different web sites to check whether the
HG659b can access other web sites.