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Page 21 / 29 Scroll up to view Page 16 - 20
18
9
FAQs
What Can I Do If I Cannot Open the Web Management Page?
1.
Open Internet Explorer. Choose
Tools
>
Internet Options
>
Connections
>
LAN settings
,
and ensure that all check boxes are deselected.
2.
Check that the computer IP address is 192.168.1.*. (* is any integer from 2 to 254.)
3.
Check that the cables are securely connected to the HG532f and that the LAN port's
indicator is on.
4.
Ensure that the user name and password are correct.
If the problem persists, restore the HG532f to its default settings.
What Can I Do If the HG532f Cannot Access the Internet through a
Wireless Network Adapter Sometimes or If the WLAN Connection Is
Unsteady?
This is probably because the HG532f has its cables connected loosely, is placed too close to electronic
appliances with intensive interference, or is too far from the computer. Verify that:
1.
The power and telephone cables are correctly connected to the HG532f.
2.
Your computer and the HG532f are far from electric appliances that generate strong
magnetic or electric fields, such as microwave ovens, refrigerators, and cordless telephones.
3.
The HG532f is in an open area, and there are no obstacles, such as concrete or wooden
walls, between the HG532f and computer.
4.
The HG532f is close to the computer.
5.
The angle between the HG532f and computer is appropriate.
Do not use the HG532f during thunderstorms, as the signal strength may be unsteady and
the HG532f itself may be damaged due to lightning strikes.
What can I do if I cannot access the Internet?
1.
Check that the
Power
indicator on the HG532f is steady on. If the
Power
indicator is off,
perform further checks as follows:
a)
Check that the HG532f is turned on.
b)
Check that electricity comes from the socket and that the power input from the socket
meets the requirements described on the label of the HG532f's power adapter. If the
voltage is unstable, for example, if the voltage is too high or too low, do not use the
HG532f. Wait until the voltage recovers, and then use the HG532f.
c)
Check that the HG532f is securely connected to the socket using its power adapter.
If the
Power
indicator is still off, contact an authorized maintenance center.
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19
2.
After powering on the HG532f, wait for about 3 minutes. Then check whether the
ADSL
indicator turns steady on.
a)
Check that the telephone line is correctly and securely connected, especially the
connection between the telephone line and the splitter.
b)
Check that the HG532f and telephone line are located far from any electric appliances
that generate strong magnetic or electric fields. Replace the telephone line when
necessary.
If the
ADSL
indicator is still off, contact your network service provider.
3.
Check whether the
LAN
indicator is on. If the
LAN
indicator is off, perform further checks as
follows:
a)
Check that the network adapter on your computer is enabled.
b)
Check that the network cable between the HG532f and the computer is securely
connected. Remove and then insert the network cable or replace the network cable when
necessary.
If the
LAN
indicator is still off, contact an authorized maintenance center.
4.
Check that the driver for the network adapter is correctly installed. The following example
uses a computer running the Windows XP operating system to check whether the driver for
the network adapter is installed:
a)
Right-click
My Computer
, and choose
Manage
from the displayed shortcut menu.
b)
In the
Computer Management
window, click
Device Manager
.
c)
In the right pane of the
Computer Management
window, click
Network adapters
.
If no network adapter is found or if a question mark (?) or an exclamation mark (!) is displayed
next to the network adapter icon, the driver for the network adapter is not correctly installed.
Re-install the driver.
5.
Check that PPP dial-up software is installed and parameters are set correctly. For details
about parameter settings, see the user guide for the PPP dial-up software.
6.
Check that you have entered the correct user name and password required by the PPP dial-
up software. The user name and password are provided by your network service provider.
7.
Check that you can use the PPP dial-up software to set up dial-up connection. If the dial-up
connection fails, perform further checks as follows:
a)
Close the PPP dial-up software, and power off the HG532f. After 5 minutes, power on the
HG532f, and use the PPP dial-up software to dial again.
b)
Restore the HG532f to its default settings.
If the problem persists, contact your network service provider.
8.
Check that the proxy server of the browser is correctly configured. The following example
uses Internet Explorer on the Windows XP operating system to check whether the proxy
server of the browser is correctly configured:
a)
Launch Internet Explorer.
b)
Choose
Tools
>
Internet Options
.
c)
In the
Internet Options
dialog box, click the
Connections
tab.
d)
In the
Local Area Network (LAN) settings
area, click
LAN Settings
.
e)
In the
Proxy server
area of the
Local Area Network (LAN) Settings
dialog box, check
that the
Use a proxy server for your LAN (These settings will not apply to dial-up
or VPN connections).
check box is cleared.
9.
Try to access more websites to check whether the HG532f can access these websites. If the
problem persists, contact your network service provider.
Page 23 / 29
20
I Often Need to Restart the HG532f to Display Web Pages. What Can I
Do?
Verify the following:
1.
The HG532f and other devices such as telephones or fax machines are connected to the
plain old telephone service (POTS) line through a digital subscriber line (DSL) filter. For
details about how to install a DSL filter, see the description in the DSL filter manual.
2.
Cables are securely connected to HG532f ports. Otherwise, network stability may suffer.
3.
Your computer and the HG532f are far from electric appliances that generate strong
magnetic or electric fields, such as microwave ovens, refrigerators, and cordless telephones.
If the problem persists, contact your Internet Service Provider.
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21
10
Appendix
Technical Specifications
Item
Specifications
Power supply
12 V DC, 1 A
Power consumption
< 12 W
Ambient operating
temperature
0°C to 40°C
Ambient humidity
5% to 95% RH (non-condensing)
Dimensions (H x W x D)
37 mm x 181 mm x 120 mm (1.46 in. x 7.13 in. x 4.72 in.), antenna
excluded
Weight
About 360 g
DSL standard
ADSL standard
ITU G.992.1 (G.dmt) Annex A
ITU G.994.1 (G.hs)
ANSI T1.413 Issue 2
ADSL2 standard
ITU G.992.3 (G.dmt.bis) Annex A
ITU G.992.3 (G.dmt.bis) Annex L
ITU G.992.3 (G.dmt.bis) Annex M
ADSL2+ standard
ITU G.992.5 (G.dmt.bitplus) Annex A
ITU G.992.5 (G.dmt.bitplus) Annex M
WLAN standard
802.11b, 802.11g, and 802.11n (2.4 GHz)
DSL transmission rate
G.dmt
T1.413
Downlink: 8 Mbit/s
Uplink: 896 kbit/s
ADSL
Downlink: 12 Mbit/s
Uplink: 1024 kbit/s
ADSL2+
Downlink: 24 Mbit/s
Uplink: 1024 kbit/s
Wireless transmission rate
802.11b
Up to 11 Mbit/s
802.11g
Up to 54 Mbit/s
802.11n (2T2R
antenna
technology)
Up to 300 Mbit/s
Page 25 / 29
22
Default Settings
Parameter
Default Value
LAN port IP address
192.168.1.1
LAN port subnet mask
255.255.255.0
User name to log in to the web
configuration page
user
Password to log in to the web
configuration page
user
WLAN name
Labeled on the product cover
WLAN password
Labeled on the product cover
Dynamic Host Configuration
Protocol (DHCP) server
Enabled
WLAN
Enabled

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