Huawei HG532e Router Manual PDF (Setup & Configuration Guide)

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12

minutes, power on the HG532e, and use the PPP dial-up software

to dial again.

2. Restore the HG532e to its default settings.

If the problem persists, contact your network service provider.

Step 8

Check that the proxy server of the browser is correctly configured.

The following example uses Internet Explorer on the Windows XP

operating system to check whether the proxy server of the browser

is correctly configured:

1. Launch Internet Explorer.

2. Choose

Tools

>

Internet Options

.

3. In the

Internet Options

dialog box, click the

Connections

tab.

4. In the

Local Area Network (LAN) settings

area, click

LAN

Settings

.

5. In the

Proxy server

area of the

Local Area Network (LAN)

Settings

dialog box, check that the

Use a proxy server for your

LAN (These settings will not apply to dial-up or VPN

connections).

check box is cleared.

Step 9

Try to access more websites to check whether the HG532e can

access these websites.

If the problem persists, contact your network service provider.

What can I do if I cannot access the web-based configuration utility?

Step 1

Refer to "What can I do if I cannot access the Internet?" to check

that the power supply, telephone line, and network line are working

properly.

Step 2

Check that the computer's IP address and the HG532e's LAN IP

address are in the same network segment, and that the browser is

not using a proxy server.

To ensure that the computer's IP address and the HG532e's

LAN IP address are in the same network segment, you can set

the computer to obtain an IP address automatically.

Step 3

Check that the correct user name and password are used to log in to

the web-based configuration utility.

If the problem persists, restore the HG532e to its default settings.

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13

For details, see "How can I quickly restore the HG532e to its default

settings?"

What can I do if I cannot access the Internet over a wireless connection?

Step 1

Check that all cables are securely connected, such as the power

adapter cable and the telephone line.

Step 2

Check whether the

WLAN

indicator is on.

If the

WLAN

indicator is off, the wireless network function is

disabled, and you need to turn on the wireless network function.

Step 3

Read the user guide of the wireless network adapter, and

check whether the wireless network adapter supports the 802.11b,

802.11g, or 802.11n protocol.

If the wireless network adapter does not support any of the

preceding protocol, replace it.

Step 4

Check whether the driver for the wireless network adapter is

correctly installed.

If the driver is not correctly installed, re-install it using the driver

program provided with the wireless network adapter.

Step 5

Check whether the computer receives wireless signals properly.

The following example uses the computer running the Windows XP

operating system to check wireless signal reception:

1. Choose

start

>

Control Panel

. Double-click

Network

Connections

.

2. In the

Network Connections

window, right-click

Wireless

Network Connection

, and choose

View Available Wireless

Networks

.

If the computer cannot find the wireless network, move the

computer closer to the HG532e. Check that there are no obstacles,

such as walls, between the computer and the HG532e.

Step 6

Check whether the computer is connected to the HG532e's wireless

network. On the wireless network list, check whether the

HG532e's wireless network is displayed as

Connected

.

Step 7

Check that PPP dial-up software is installed and parameters are set

correctly.

Step 8

Check that you can use the PPP dial-up software to set up dial-up

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14

connection.

Step 9

Try to access more websites to check whether the HG532e can

access these websites.

If you still cannot access the websites, restore the HG532e to its

default settings. If the problem persists, contact your network

service provider.

What can I do if sometimes the terminal cannot access the Internet over

a wireless connection or if the wireless connection is unstable?

Step 1

Check the positions of the HG532e and the computer. Ensure that

they are located far from the electric appliances such as microwave

ovens, refrigerators, or cordless telephones that generate strong

magnetic or electric fields.

Step 2

Place the HG532e in an open area.

Although radio signals can pass through obstacles, their

transmission is affected if they pass through too many obstacles

such as walls.

Step 3

Move the computer closer to the HG532e.

Step 4

Place the HG532e and the computer in another direction.

Step 5

Try to avoid using wireless network connection during

thunderstorms.

What can I do if the wireless network is not encrypted but the computer

cannot connect to the wireless network?

Step 1

Delete wireless network configuration from the computer.

The following example uses a computer running the Windows XP

operating system:

1. Choose

start

>

Control Panel

. Double-click

Network

Connections

.

2. In the

Network Connections

window, right-click

Wireless

Network Connection

, and choose

Properties

.

3. In the

Wireless Network Connection Properties dialog box

,

click the

Wireless Networks

tab.

4. In the

Preferred Networks

area, select a wireless network, and

click

Remove

.

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15

5.

Delete all the other wireless network connections from the

Preferred Networks

area.

6. Click

OK

.

Step 2

Set up an unencrypted wireless network connection.

Does the WPS function have any special requirements on the wireless

encryption settings of the HG532e?

The WPS function can be used only when the security mode of the wireless

network is set to

WPA-PSK

,

WPA2-PSK

, or

WPA-PSK/WPA2-PSK

, and the

SSID is set to

SSID1

. It is recommended that you set the security mode to

WPA-PSK/WPA2-PSK

.

What can I do if I cannot set up a wireless connection between the HG532e

and the computer by pressing the

WPS

button?

Step 1

Check that only one computer tries to connect to the HG532e using

the WPS function at a time.

Step 2

Check that the wires network function and the WPS function in PBC

mode are enabled on the HG532e.

Step 3

Check that the security mode of the wireless network is set to

WPA-PSK

,

WPA2-PSK

, or

WPA-PSK/WPA2-PSK

, and

SSID

is

set to

SSID1

.

Note that the WPS function is forcibly disabled if the wireless

network uses the Wired Equivalent Privacy (WEP) encryption.

Step 4

Check the positions of the HG532e and the computer. Ensure that

they are far from the electric appliances such as microwave ovens,

refrigerators, or cordless telephones that generate strong magnetic

or electric fields.

Step 5

Place the HG532e in an open area.

Although radio signals can pass through obstacles, their

transmission is affected if they pass through too many obstacles

such as walls.

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16

6

Technical Specifications

6.1

Indicators

Indicator

Status

Description

Power

On

The HG532e is powered on.

Off

The HG532e is powered off or faulty.

Internet

Blinking



The HG532e is working in routing mode, and it

is connected to the Wide Area Network (WAN).



Data is being transmitted.

On



The HG532e is working in routing mode, and it

is connected to the WAN.



No data is being transmitted.

Off



The HG532e is working in bridge mode.



The HG532e is working in routing mode, but it

is not set up the connection to the WAN.

ADSL

Blinking

The ADSL connection is being activated.

On

The ADSL connection is set up and activated.

Off

No digital subscriber line (DSL) connection is set

up, or the DSL connection is faulty.

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