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Page 16 / 23 Scroll up to view Page 11 - 15
14
6
FAQs
What Can I Do If I Cannot Open the Web Management Page?
1.
Open Internet Explorer. Choose
Tools
>
Internet Options
>
Connections
>
LAN settings
, and ensure that
all check boxes are deselected.
2.
Check that the computer IP address is
192.168.1.*
. (* is any integer from 2 to 254.)
3.
Check that the cables are securely connected to the
HG531 V1
and that the LAN port's indicator is on.
4.
Ensure that the user name and password are correct.
If the problem persists, restore the HG531 V1 to its default settings.
What Can I Do If the HG531 V1 Cannot Access the Internet through
a Wireless Network Adapter Sometimes or If the WLAN Connection
Is Unsteady?
This is probably because the HG531 V1 has its cables connected loosely, is placed too close to electronic
appliances with intensive interference, or is too far from the computer. Verify that:
1.
The power and telephone cables are correctly connected to the
HG531 V1
.
2.
Your computer and the
HG531 V1
are far from electric appliances that generate strong magnetic or
electric fields, such as microwave ovens, refrigerators, and cordless telephones.
3.
The
HG531 V1
is in an open area, and there are no obstacles, such as concrete or wooden walls, between
the
HG531 V1
and computer.
4.
The
HG531 V1
is close to the computer.
5.
The angle between the
HG531 V1
and computer is appropriate.
Do not use the HG531 V1 during thunderstorms, as the signal strength may be unsteady and the
HG531 V1 itself may be damaged due to lightning strikes.
What Can I Do If I Cannot Access the Internet?
1.
Check that the
Power
indicator on the HG531 V1 is steady on. If the
Power
indicator is off, perform
further checks as follows:
a.
Check that the
HG531 V1
is turned on.
b.
Check that electricity comes from the socket and that the power input from the socket meets the
requirements described on the label of the
HG531 V1
's power adapter. If the voltage is unstable, for example,
Page 17 / 23
15
if the voltage is too high or too low, do not use the
HG531 V1
. Wait until the voltage recovers, and then use the
HG531 V1
.
c.
Check that the
HG531 V1
is securely connected to the socket using its power adapter.
If the
Power
indicator is still off, contact an authorized maintenance center.
2.
After powering on the HG531 V1, wait for about 3 minutes. Then check whether the
ADSL
indicator
turns steady on.
a.
Check that the telephone line is correctly and securely connected, especially the connection between
the telephone line and the splitter.
b.
Check that the
HG531 V1
and telephone line are located far from any electric appliances that generate
strong magnetic or electric fields. Replace the telephone line when necessary.
If the
ADSL
indicator is still off, contact your network service provider.
3.
Check whether the
LAN
indicator is on. If the
LAN
indicator is off, perform further checks as follows:
a.
Check that the network adapter on your computer is enabled.
b.
Check that the network cable between the
HG531 V1
and the computer is securely connected. Remove
and then insert the network cable or replace the network cable when necessary.
If the
LAN
indicator is still off, contact an authorized maintenance center.
4.
Check that the driver for the network adapter is correctly installed. The following example uses a
computer running the Windows XP operating system to check whether the driver for the network
adapter is installed:
a.
Right-click
My Computer
,
and choose
Manage
from the displayed shortcut menu.
b.
In the
Computer Management
window, click
Device Manager
.
c.
In the right pane of the
Computer Management
window, click
Network adapters
.
If no network adapter is found or if a question mark (?) or an exclamation mark (!) is displayed next
to the network adapter icon, the driver for the network adapter is not correctly installed. Re-install the
driver.
5.
Check that PPP dial-up software is installed and parameters are set correctly. For details about
parameter settings, see the user guide for the PPP dial-up software.
6.
Check that you have entered the correct user name and password required by the PPP dial-up software.
The user name and password are provided by your network service provider.
7.
Check that you can use the PPP dial-up software to set up dial-up connection. If the dial-up connection
fails, perform further checks as follows:
a.
Close the PPP dial-up software, and power off the
HG531 V1
. After 5 minutes, power on the
HG531 V1
, and
use the PPP dial-up software to dial again.
b.
Restore the
HG531 V1
to its default settings.
If the problem persists, contact your network service provider.
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16
8.
Check that the proxy server of the browser is correctly configured. The following example uses
Internet Explorer on the Windows XP operating system to check whether the proxy server of the
browser is correctly configured:
a.
Launch Internet Explorer.
b.
Choose
Tools
>
Internet Options
.
c.
In the
Internet Options
dialog box, click the
Connections
tab.
d.
In the
Local Area Network (LAN) settings
area, click
LAN Settings
.
e.
In the
Proxy server
area of the
Local Area Network (LAN) Settings
dialog box, check that the
Use a proxy
server for your LAN (These settings will not apply to dial-up or VPN connections).
check box is cleared.
9.
Try to access more websites to check whether the
HG531 V1
can access these websites. If the problem
persists, contact your network service provider.
I Often Need to Restart the HG531 V1 to Display Web Pages. What
Can I Do?
Verify the following:
1.
The
HG531 V1
and other devices such as telephones or fax machines are connected to the plain old
telephone service (POTS) line through a digital subscriber line (DSL) filter. For details about how to
install a DSL filter, see the description in the DSL filter manual.
2.
Cables are securely connected to
HG531 V1
ports. Otherwise, network stability may suffer.
3.
Your computer and the
HG531 V1
are far from electric appliances that generate strong magnetic or
electric fields, such as microwave ovens, refrigerators, and cordless telephones.
If the problem persists, contact your Internet Service Provider.
Page 19 / 23
17
7
Appendix
Technical Specifications
Item
Specifications
Power supply
12 V DC, 0.5 A
Power consumption
< 5 W
Ambient operating
temperature
0°C to 40°C
Ambient humidity
5% to 95% RH (non-condensing)
Dimensions (H x W x D)
31.5 mm x 118 mm x 100 mm (1.24 in. x 4.65 in. x 3.94 in.), antenna
excluded
Weight
About 360 g
DSL standard
ADSL standard
ITU G.992.1 (G.dmt)
ITU G.994.1 (G.hs)
ANSI T1.413 Issue 2
ADSL2 standard
ITU G.992.3 (G.dmt.bis) Annex A
ITU G.992.3 (G.dmt.bis) Annex L
ITU G.992.3 (G.dmt.bis) Annex M
ADSL2+ standard
ITU G.992.5 (G.dmt.bitplus) Annex A
ITU G.992.5 (G.dmt.bitplus) Annex M
WLAN standard
802.11b, 802.11g, and 802.11n (2.4 GHz)
DSL transmission rate
G.dmt
T1.413
Downlink: 8 Mbit/s
Uplink: 896 kbit/s
ADSL
Downlink: 12 Mbit/s
Uplink: 1024 kbit/s
ADSL2+
Downlink: 24 Mbit/s
Uplink: 1024 kbit/s
Wireless transmission rate
802.11b
Up to 11 Mbit/s
802.11g
Up to 54 Mbit/s
802.11n (2T2R
antenna technology)
Up to 300 Mbit/s
Page 20 / 23
18
Default Settings
8
For More Help
Please visit http://consumer.huawei.com/en/support/hotline for recently updated hotline and email
address in your country or region.
9
Legal Notice
Copyright © Huawei Technologies Co., Ltd. 2015. All rights reserved.
No part of this manual may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd. and its affiliates ("Huawei").
The product described in this manual may include copyrighted software of Huawei and possible licensors.
Customers shall not in any manner reproduce, distribute, modify, decompile, disassemble, decrypt,
extract, reverse engineer, lease, assign, or sublicense the said software, unless such restrictions are
prohibited by applicable laws or such actions are approved by respective copyright holders.
Parameter
Default Value
LAN port IP address
192.168.1.1
LAN port subnet mask
255.255.255.0
User name to log in to the web
configuration page
user
Password to log in to the web
configuration page
@User1234
WLAN name (SSID)
Labeled on the product cover
WLAN password (WLAN Key)
Labeled on the product cover
Dynamic Host Configuration
Protocol (DHCP) server
Enabled
WLAN
Enabled

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