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19
If the driver is improperly installed, install it properly.
5.
Check whether the computer can receive the signals of a WLAN.
Take a computer that runs Windows XP as an example. To check whether
the computer can receive the signals of a WLAN, do as follows:
1) In the
Control Panel
window, double-click
Network Connections
to
display the
Network Connections
window.
2) In the
Network Connections
window, right-click
Wireless Network
Connection
and choose
View Available Wireless Network
.
If the computer cannot detect a WLAN, place the computer close to the
terminal and ensure that no obstacles such as cement or wooden walls are
present between the wireless client and the terminal.
6. Check whether the computer accesses the WLAN of the terminal
successfully.
Check the list of wireless network connections and ensure that the terminal
is connected to the WLAN.
7.
Check whether you can use the PPP dialing software to dial successfully.
8.
Try to access multiple Web sites to check whether the terminal can access
other Web sites.
If the terminal cannot access other Web sites either, restore the default
settings of the terminal. If the problem persists, contact your network
service provider.
What can I do if sometimes the terminal cannot access the
Internet through a wireless network adapter or if the WLAN
connection is unsteady?
1.
Check the positions of your terminal and computer. Ensure that they are far
from the electric appliances such as microwave ovens, refrigerators, or
cordless telephones that generate strong magnetic or electric fields.
2. Place your terminal in an open position.
Although radio signals can pass through obstacles, the transmission effects
of WLAN radio signals are affected if radio signals pass through too many
obstacles such as cement or wooden walls.
3. Place your computer close to your terminal.
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20
If your computer is far from your terminal, the effects of the WLAN are
affected.
4. Place your terminal and computer in another direction.
5.
Do not use your terminal to access a WLAN during thunderstorms.
What can I do if the WLAN of the terminal is not encrypted and
the computer cannot access the WLAN?
1.
Delete the settings of wireless network connections from your computer.
Take a computer that runs Windows XP as an example. To delete the
settings of wireless network connections, do as follows:
1) In the
Control Panel
window, double-click
Network Connections
to
display the
Network Connections
window.
2) In the
Network Connections
window, right-click
Wireless Network
Connection
and choose
Properties
.
3) In the
Wireless Network Connection Properties
dialog box, click the
Wireless Networks
tab.
4) In the
Preferred Networks
group box, select the latest wireless
network connection saved on your computer. Then click
Remove
.
5) Delete all the other wireless network connections from the
Preferred
Networks
group box.
6) Click
OK
.
2.
Create a wireless network connection that is not encrypted.
What can I do if I cannot access the terminal configuration
page?
1. Ensure that the power supply of the terminal works properly and that the
network cables of the terminal are properly connected.
2. Check the IP address of your computer and ensure that this IP address is
in the same network segment as the LAN IP address of the terminal.
3.
Ensure that your Web browser does not use a proxy server.
4. Ensure that you have entered the correct user name and user password
that are used for accessing the terminal configuration page.
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21
5.
If the problem persists, restore the default settings of the terminal.
What can I do if Web pages often cannot be displayed during
Web page browsing and can be displayed after the terminal is
restarted?
1. Ensure that the terminal and other devices such as telephones or fax
machines are connected to the telephone line through a splitter.
For details about how to install a splitter, see the related description in the
manual.
2. Ensure that telephone lines are properly connected.
If the telephone lines are improperly connected, the stability of the network
connection is affected.
3.
Check the positions of your terminal and computer. Ensure that they are far
from the electric appliances such as microwave ovens, refrigerators, or
cordless telephones that generate strong magnetic or electric fields.
If the problem persists, contact your service provider.
What can I do if noises exist during telephone calls?
1. Ensure that a splitter is installed.
A splitter helps to protect the call quality of the digital subscriber line (DSL)
from being affected due to the interference of other type of signals.
2. Ensure that telephone lines are properly connected. Especially ensure that
the telephone line connecting to the splitter is properly connected.
3.
Replace telephone lines and ensure that the telephone lines are not faulty.
After a broadband terminal is installed, does Internet access
degrade call quality or do telephone calls lower the Internet
access rate?
No. The terminal uses the frequency division multiplexing (FDM) and splitter
technologies to separate voice signals from data signals. Although the two
types of signals are transmitted through one telephone line, they are carried by
different frequency bands. Therefore, they do not interfere with each other. In
this case, you can make a telephone call and access the Internet at the same
time, without degrading call quality or lowering the Internet access rate.
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22
7 Appendix
7.1 Indicators
Indicator
Status
Description
On
The HG530 is powered on.
Power
Off
The HG530 is powered off.
Blinking
The HG530 is being activated.
On
The HG530 is activated.
ADSL
Off
The HG530 is powered off.
Blinking
z
The HG530 works in routing mode.
z
The WAN connection is set up.
z
Data is being transmitted.
On
z
The HG530 works in routing mode.
z
The WAN connection is set up.
z
No data is being transmitted.
Internet
Off
z
The HG530 works in bridge mode or in routing
mode.
z
No WAN connection is set up.
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23
Indicator
Status
Description
Blinking
z
The wireless network function is enabled.
z
Data is being transmitted through the WLAN.
On
z
The wireless network function is enabled.
z
No data is being transmitted through the WLAN.
WLAN
Off
The wireless network function is disabled.
Blinking
Data is being transmitted through the Ethernet
interface.
On
The Ethernet connection is set up.
LAN1 -
LAN4
Off
The Ethernet connection is not set up.
7.2 Interfaces and Buttons
Number
Interface
or Button
Description
1
WLAN
It is used to enable or disable wireless network
function quickly.
2
ON/OFF
It is the power switch and is used to power on or
power off the HG530.
3
Power
It is used to connect the power adapter.

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