19216811.liveOxyGEN
mini
Office
Administrator’s Guide
Diagnostics
This page provides you with an option to troubleshoot IP connectivity from your OxyGEN miniOffice. You
can either perform a
Ping
test to check plain end-to-end connectivity or a
Traceroute
test in order to
identify also the intervening nodes.
Figure 13.14: Troubleshooting
To perform an IP connectivity test:
1. Enter the IP address of a target endpoint.
2. Click either
Ping
or
Traceroute
in order to perform the corresponding IP connectivity test.
Additionally, it is possible to perform detailed
IP Debugging
through packet capturing (also known
as ‘‘sniffing’’) over a specific WAN connection. Using the
Capture interface
drop-down list, select the
interface of the desired WAN connection and click
Start capture
. Click
Stop capture
in order to stop
the packet capturing process and the capture file will automatically downloaded to your PC via the
Web browser. Use a program like Wireshark (
) in order to open and analyze
the file.
Note
There is a limit on the maximum size of the file with the captured data packets equal to
20MB.
Note
When the
Store in USB
checkbox has been checked in the
Syslog
configuration menu
(see section
Syslog
on page (see page 146), and a storage device has been attached
to the USB interface of the OxyGEN miniOffice, the capture file will be stored in the
attached storage device, and the maximum-size limit of 20MB is not applied.
Gennet s.a.
171