Page 301 / 304
Scroll up to view Page 296 - 300
VigorPro5300 Series User’s Guide
293
6.4 Checking If the ISP Settings are OK or Not
Click
WAN>>
Internet Access
and then check whether the ISP settings are set correctly.
Click
Details Page
of WAN1/WAN2
to review the settings that you configured previously.
For PPPoE Users
1.
Check if the
Enable
option is selected.
2.
Check if
Username
and
Password
are entered with correct values that you
got from
your
ISP
.
Page 302 / 304
VigorPro5300 Series User’s Guide
294
For Static/Dynamic IP Users
1.
Check if the
Enable
option is selected.
2.
Check if
IP address, Subnet Mask
and
Gateway
are entered with correct values that
you
got from
your
ISP
.
Page 303 / 304
VigorPro5300 Series User’s Guide
295
For PPTP Users
1.
Check if the
Enable
option for
PPTP
Link is selected.
2.
Check if
PPTP Server, Username, Password
and
WAN IP address
are set correctly
(must identify with the values from your ISP).
6.5 Backing to Factory Default Setting If Necessary
Sometimes, a wrong connection can be improved by returning to the default settings. Try to
reset the router by software or hardware.
Warning:
After pressing
factory default setting
, you will loose all
settings you did before. Make sure you have recorded all useful settings
before you pressing. The password of factory default is null.
Software Reset
You can reset the router to factory default via Web page.
Go to
System Maintenance
and
choose
Reboot System
on the web page. The following
screen will appear. Choose
Using factory default configuration
and click
OK
. After few
seconds, the router will return all the settings to the factory settings.
Page 304 / 304
VigorPro5300 Series User’s Guide
296
Hardware Reset
While the router is running (ACT LED blinking), press the
Factory Reset
button and hold
for more than 5 seconds. When you see the
ACT
LED blinks rapidly, please release the
button. Then, the router will restart with the default configuration.
After restore the factory default setting, you can configure the settings for the router again to
fit your personal request.
6.6 Contacting Your Dealer
If the router still cannot work correctly after trying many efforts, please contact your dealer
for further help right away. For any questions, please feel free to send e-mail to
19216811.live