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51
2. The wireless client cannot access the Internet in the
Infrastructure mode.
Make sure the wireless client is associated and joined with the correct Access
Point. To check this connection:
Right-click
on the
Local Area Connection icon
in the taskbar> select
View Available Wireless Networks
. The
Connect to
Wireless Network
screen will appear.
Please make sure you have selected the
correct available network, as shown in the illustration below.
Troubleshooting (continued)
Check that the
IP Address
assigned to the wireless adapter is within the
same
IP Address range
as the access point and gateway.
(Since the
DWL-1750 has a wireless IP Address of 192.168.1.50, wireless adapters
must have an IP Address in the same range, e.g., 192.168.1.x. Each
device must have a unique IP Address; no two devices may have the
same IP Address. The subnet mask must be the same for all the
computers on the network.)
To check the
IP Address
assigned to the
wireless adapter,
double-click
on the
Local Area Connection icon
in
the taskbar > select the
Support tab
and the
IP Address
will be
displayed.
(Please refer to
Checking the IP Address
in the
Networking
Basics
section of this manual.)
If it is necessary to assign a
Static IP Address
to the wireless adapter,
please refer to the appropriate section in
Networking Basics
.
If you are
entering a
DNS Server address
you must also enter the
Default
Gateway Address.
(Remember that if you have a DHCP-capable router,
you will not need to assign a Static IP Address. See
Networking
Basics: Assigning a Static IP Address.
)
default
n
n
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52
Troubleshooting (continued)
Click
Device
Manager
n
Select
the
Hardware
Tab
n
n
Go to
Start >
My Computer >
Properties
Check to make sure that the Router in your network is functioning properly
by pinging it. If the router is not functioning properly, it will not connect to the
Internet. If you need to find out how to ping network devices, please refer to
“Checking the Wireless Connection by pinging” in the
Networking Basics
section of this manual.
Check to make sure that the DNS server in your network is functioning properly
by pinging it. If the DNS server is not functioning properly, you may be unable
to access the Internet. Typically, your ISP (Internet Service Provider) will be
able to give you the DNS server information. If you need to find out how to
ping network devices, please refer to “Checking the Wireless Connection by
pinging” in the
Networking Basics
section of this manual.
3. Check that the drivers for the network adapters are
installed properly.
You may be using different network adapters than those illustrated here, but this
procedure will remain the same, regardless of the type of network adapters you are
using.
2. The wireless client cannot access the Internet in the
Infrastructure mode.
(continued)
n
n
Page 53 / 80
53
Troubleshooting (continued)
n
n
n
n
n
Double-click
on
Network
Adapters
Right-click on
D-Link
Air
Plus DWL-G650
Wireless Cardbus
Adapter
(In this
example we use the
DWL-G650; you may
be using other network
adapters, but the
procedure will remain
the same.)
Select
Proper-
ties
to check
that the drivers
are installed
properly
Look under
Device
Status
to check that
the device is working
properly
Click
OK
D-Link
Air
Plus DWL-G650
D-Link
Air
Plus DWL-G650 Wireless Cardbus Adapter
D-Link
Air
Plus DWL-G650 Wireless Cardbus Adapter
Page 54 / 80
54
Troubleshooting (continued)
4.
What variables may cause my wireless products to lose reception?
6.
Why can’t I get a wireless connection?
If you have enabled Encryption on the DWL-1750, you must also enable en-
cryption on all wireless clients in order to establish a wireless connection.
Make sure that the SSID on the Access Point and the Wireless Client are
exactly the same.
If they are not, wireless connection will not be estab-
lished.
n
Disable all security settings (WEP, MAC Address Control).
n
D-Link products let you access your network from virtually anywhere you want.
However, the positioning of the products within your environment will affect the
wireless range. Please refer to
Installation Considerations
in the
Wireless
Basics
section of this manual for further information about the most advanta-
geous placement of your D-Link wireless products.
Turn off your DWL-1750 and the client (the device to which it is commu-
nicating). Turn the DWL-1750 back on again, and then turn on the client.
n
Check that the LED indicators are indicating normal activity. If not, check
that the AC power and Ethernet cables are firmly connected.
n
Make sure that all devices are set to
Infrastructure
mode.
n
Check that the IP Address, subnet mask, and gateway settings are cor-
rectly entered for the network.
n
7.
I forgot my encryption key
Reset the DWL-1750 to its factory default settings and restore the other
devices on your network to their default settings. You will lose the current
configuration settings. Reset and restore the DWL-1750 to the factory
default settings, without WEP encryption, by using Telnet or the Console
connection. Please see the Appendix in this manual for information on
how to use Telnet and/or the Console connection.
n
Page 55 / 80
55
Appendix 1:
Telnet Configuration
The DWL-1750 is designed to operate as shipped from the factory without any special
set-up. However, it has many options and parameters that can be changed if users have
special requirements. Most of the management functions can be accessed using TCP/
IP protocol; it can also be configured by Telnet/Console.
Configure the DWL-1750 using a Telnet session on a wired LAN attached computer.
To use the Telnet session, you can simply open a Telnet window using the IP
address that has been assigned to the DWL-1750.
1.
Go to
Start
>
Run;
open the
Run
dialog box.
Enter
telnet 192.168.0.50
(the default terminal type of Telnet is VT100; the default
Ethernet IP Address of the DWL-1750 is
192.168.0.50
).
Click
OK
.

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