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DVG-5102S
User’s Manual
VoIP Router Configuration-IVR
D-Link Systems, Inc.
21
3. Configuring the VoIP TA through IVR
VoIP transmits voice data (packets) via the Internet, hence the condition and status of the network
environment is relatively important to the telecommunications quality. If any one of the parties involved in
VoIP communications has insufficient bandwidth or frequent packet loss, the telecommunication quality will
be poor. Therefore, excellent telecommunication can only happen when the VoIP TAs are connected to the
Internet and when the network environment is stable.
Preparation
1. Connect the power supply, telephone set, telephone cable, and network cable properly.
2. If a static IP is provided, confirm the correct IP settings of the WAN Port (IP address, Subnet Mask,
and Default gateway). Please contact your local Internet Service Provider (ISP) if you have any
question.
3. If you are using ADSL (PPPoE) for your network connection, confirm the account number and
password.
4. If you intend to operate the VoIP TA under NAT, the IP range of VoIP TA WAN Port and LAN Port IP
Address should not be the same in order to avoid phone failures.
Basic Setup
The VoIP TA provides two setup modes:
1. Telephone IVR Configuration Mode
2. Browser Configuration Mode
IVR configuration provides basic query and setup functions, while browser configuration provides full
setup functions.
3-1 IVR (Interactive Voice Response)
The VoIP TA provides convenient IVR functions. Users are able to get query and setup the VoIP TA
with a phone-set and function-codes without turning on the PC.
Note:
When finishing the setup, make sure the new settings are saved. This will enable the new
settings to take effect after the system is restarted.
Instructions
FXS Port:
Connect to telephones. To access IVR mode, passwords should be entered,
“* * password
#”.
Alphabets to digits conversion information is provided in the PPPoE Character Conversion Table.
(Refer to Page 71) When correct IVR passwords are entered and accepted, an indication tone can be
heard indicates the system is in IVR setup mode. Enter function codes to check or configure the VoIP
TA. (Please refer to page 68 for function codes).
Example:
If your
password is “
1234
, enter
*
(star)
*
(star) 1 2 3 4 # (pound)
,
and now
you are entering
IVR setup mode. Next, enter a function code to check or configure the VoIP TA. If your password is
admin
, enter
*
(star)
*
(star)
*
(star) 41 44 53 49 54 # (pound). Please refer to the IVR Functions Table
(page 68) for available functions and codes.
Once the setting or query has been completed, you can hear a dial tone. Use the same procedure to
make a second query or setting. To exit IVR mode, simply hang up the phone.
Example:
enter
“**#”
(you are now in IVR mode)
enter
101
(to query the current IP address)
the
system responds with an IP address. You can continue with more settings or queries: enter
111
(to set
Page 22 / 30
DVG-5102S
User’s Manual
VoIP Router Configuration-IVR
D-Link Systems, Inc.
22
a new IP address)
enter
192*168*1*2
(new IP address).
Save Settings
When all setting procedures are completed, dial 509 (Save Settings) from phone keypad. Wait for about
three seconds, you should hear a voice prompt
“1
(one)
.” You can now hang up the phone
and please
reboot the VoIP TA to enable the new settings.
To inquire about the current VoIP TA WAN Port IP address setting
After completing all your settings, dial 101 from the keypad, then you can hear the system play back the
current WAN Port IP address. If the system does not play back the IP address after dialing 101, this
indicates that the VoIP TA currently is not connected to the Internet. Please check and make sure the
cable connections, account numbers, and passwords are correct.
3-1-1
IVR Functions Table:
Function
Code
Description
Example / Notes
111/101
WAN Port IP address Set/Query
Dial function code
114
and then dial
1 for a Static IP connection then
setup the IP address.
112/102
WAN Port Subnet Mask Set/Query
113/103
WAN Port Default Gateway Set/Query
114/104
Current Network IP Access Set/Query (1: Static IP, 2: DHCP, 3: PPPoE)
115/105
DNS IP address Set/Query
116/106
Phone Book manager IP address Set/Query
117/107
Set/Query whether or not to use a Public Telephone Book
(0: Disable 1: Enable)
199/099
Set/Query whether or not this VoIP TA acts as the Phone Book manager
(0: Disable 1: Enable)
066
Querying the connection to Phone Book manager
118
Restart
121
Setup PPPoE Account
Dial function code
114
and then dial
3 for a PPPoE connection.
122
Set PPPoE Password
123
Set NAT IP address
124
Uses NAT (0: Disable 1: Enable)
311/301
LAN Port IP Set/Query
312/302
LAN Port Subnet Mask Set/Query
109
Restore factory default IP address configuration
A static IP address for WAN Port
IP
192.168.1.2
Mask
255.255.255.0
Gateway
192.168.1.254
409
Restore factory default settings
509
Save settings
900
Set the IVR and the language used on the Web GUI
(1: English, 2: Traditional Chinese, 3: Simplified Chinese)
209
Software Upgrade
Page 23 / 30
DVG-5102S
User’s Manual
VoIP Router Configuration-IVR
D-Link Systems, Inc.
23
3-2 IP Configuration Settings
Set the IP Configuration of the
WAN Port
Static IP Settings
Note:
Complete static IP settings should include a static IP (option 1 under 114), IP address (111),
Subnet Mask (112), and Default Gateway (113). Please contact your Internet Service Provider (ISP) if
you have any question.
Function
Command
Select a Static IP
After entering IVR mode, dial 114.
When voice prompt plays
“Enter value”, dial 1 (to select static IP)
IP address Settings
After entering IVR mode, dial 111. When voice prompt plays
“Enter value”,
enter your IP address followed by “#”.
Example
: If the IP address is 192.168.1.200, dial 192*168*1*200#.
Subnet Mask Settings
After entering IVR mode, dial 112. When voice prompt plays
“Enter value”,
enter your subnet mask followed by “#”.
Example
: If the subnet mask value is 255.255.255.0, dial 255*255*255*0#.
Default Gateway Settings
After entering IVR mode, dial 113. When voice prompt plays
“Enter value”,
enter
your default gateway’s IP address followed by “#”.
Example
: If the default gateway is 192.168.1.254, dial 192*168*1*254#.
Save Settings and Restart
To save settings, dial
509
(Save Settings). The system will save the
current settings. Please restart the system. Wait for about 40 seconds for
the system to restart, and then enter
101
to check whether the IP address
was retained. If the system does not play back the IP address after dialing
101, this indicates that the VoIP TA currently is not connected to the
Internet. Please check and make sure the cable connections, account
numbers, and passwords are correct.
Dynamic IP (DHCP) Settings
After entering IVR mode, dial 114.
When voice prompt plays
“Enter value”, dial 2 (to select DHCP).
Saving settings
press 509 (Save Settings). Please restart the system. After the system is restarted,
press 101 to check whether or not the IP address was retained.
Note:
If the system does not play back the IP address, this indicates that the VoIP TA failed to
communicate with a DHCP server. Please check with your DHCP server or ISP.
ADSL PPPoE Settings
Note:
Complete PPPoE settings should include: Select PPPoE (option 3 of 114), PPPoE account (121)
and PPPoE password (122).
Please contact your local Internet Service Provider (ISP) if you have any questions.
Page 24 / 30
DVG-5102S
User’s Manual
VoIP Router Configuration-IVR
D-Link Systems, Inc.
24
Select a PPPoE
After entering IVR mode, dial 114.
When voice prompt plays
“Enter value,” dial 3 (to select PPPoE).
PPPoE Account Settings
After entering IVR mode, dial 121.
When voice prompt plays
“Enter value”, enter the account number followed by”#”.
Example:
If the account
is “8
” ple
ase enter 08 07 06 05 04 03 02 01 71 48 49 54 45
60 72 54 45 60 #.
Note:
It is necessary to enter two digits for each alphabet/number; for example, you must
enter “01” for
“1” and “
11
” for “A”.
Using the web Interface to configure your PPPoE account details is recommended.
Refer to the PPPoE Character Conversion Table on the next page for key mappings if you choose to
use IVR setup.
PPPoE Password Setting
After entering IVR mode, dial 122,
When voice prompt plays
“Enter value,” enter the new password followed by “#”.
Example:
If the password is “3t
2ixia
e”, please enter “03 60
02 49 64 49 4
1 45#”.
Save Settings and Restart
To save settings, dial
509
(Save Settings). The system will save the settings. Please restart the system.
Wait for about 40 seconds for the system to restart, then enter
101
to check whether the IP address was
retained. If the system does not play back the IP address after dialing
101
, this indicates that the VoIP
TA currently is not connected to the Internet. Please check and make sure the cable connections,
account numbers, and passwords are correct.
Page 25 / 30
DVG-5102S
User’s Manual
VoIP Router Configuration-IVR
D-Link Systems, Inc.
25
3-2-1 PPPoE Character Conversion Table:
The table below provides a list of PPPoE conversion codes. The first row (high-lighted) of each pair of
the column lists the numbers, alphabets or symbols and the second row (high-lighted) of each pair of
the
column (“Input Key”)
represents the codes to be entered for the corresponding numbers, alphabets
or symbols
. For example, to enter “D
-
Link”
according to the table below, enter: 148322495451
Numbers
Input Key
Upper Case
Letters
Input Key
Lower Case
Letters
Input Key
Symbols
Input Key
0
00
A
11
a
41
@
71
1
01
B
12
b
42
72
2
02
C
13
c
43
!
73
3
03
D
14
d
44
"
74
4
04
E
15
e
45
$
75
5
05
F
16
f
46
%
76
6
06
G
17
g
47
&
77
7
07
H
18
h
48
'
78
8
08
I
19
i
49
(
79
9
09
J
20
j
50
)
80
K
21
k
51
+
81
L
22
l
52
,
82
M
23
m
53
-
83
N
24
n
54
/
84
O
25
o
55
:
85
P
26
p
56
;
86
Q
27
q
57
<
87
R
28
r
58
=
88
S
29
s
59
>
89
T
30
t
60
?
90
U
31
u
61
[
91
V
32
v
62
\
92
W
33
w
63
]
93
X
34
x
64
^
94
Y
35
y
65
_
95
Z
36
z
66
{
96
|
97
}
98

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