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111
D-Link DIR-835 User Manual
Section 5 - Connecting to a Wireless Network
Connect to a Wireless Network
Using Windows
®
XP
Windows
®
XP users may use the built-in wireless utility (Zero Configuration Utility). The following instructions are for Service
Pack 2 users. If you are using another company’s utility or Windows
®
2000, please refer to the user manual of your wireless
adapter for help with connecting to a wireless network. Most utilities will have a “site survey” option similar to the Windows
®
XP utility as seen below.
Right-click on the wireless computer icon in your system tray (lower-
right corner next to the time). Select
View. Available.Wireless.
Networks
.
If you receive the
Wireless.Networks.Detected
bubble, click on the
center of the bubble to access the utility.
or
The utility will display any available wireless networks in your area.
Click on a network (displayed using the SSID) and click the
Connect
button.
If you get a good signal but cannot access the Internet, check you
TCP/IP settings for your wireless adapter. Refer to the
Networking.
Basics
section in this manual for more information.
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112
D-Link DIR-835 User Manual
Section 5 - Connecting to a Wireless Network
Configure WPA-PSK
It is recommended to enable WPA on your wireless router or access point before configuring your wireless adapter. If you are
joining an existing network, you will need to know the WPA key being used.
2. Highlight the wireless network (SSID) you would like to
connect to and click
Connect
.
1. Open the Windows
®
XP Wireless Utility by right-clicking
on the wireless computer icon in your system tray
(lower-right corner of screen). Select
View.Available.Wireless.
Networks
.
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113
D-Link DIR-835 User Manual
Section 5 - Connecting to a Wireless Network
3. The
Wireless.Network.Connection
box will appear. Enter the WPA-PSK
passphrase and click
Connect
.
It may take 20-30 seconds to connect to the wireless network. If the
connection fails, please verify that the WPA-PSK settings are correct. The
WPA-PSK passphrase must be exactly the same as on the wireless router.
Page 119 / 139
114
D-Link DIR-835 User Manual
Section 6 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DIR-835.
Read the
following descriptions if you are having problems. The examples below are illustrated in Windows
®
XP.
If you have a different
operating system, the screenshots on your computer will look similar to the following examples.
1±.Why.can’t.I.access.the.web-based.configuration.utility?
When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website nor do you
have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must
be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
- Microsoft Internet Explorer
®
6.0 and higher
- Mozilla Firefox 3.0 and higher
- Google
Chrome 2.0 and higher
- Apple Safari 3.0 and higher
• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a
different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may not be
on.
• Disable any Internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice, Sygate,
Norton Personal Firewall, and Windows
®
XP firewall may block access to the configuration pages. Check the help files included
with your firewall software for more information on disabling or configuring it.
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115
D-Link DIR-835 User Manual
Section 6 - Troubleshooting
• Configure your Internet settings:
• Go to
Start
>
Settings
>
Control.Panel
. Double-click the
Internet.Options
Icon. From the
Security
tab, click
the button to restore the settings to their defaults.
• Click the
Connection
tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings button.
Make sure nothing is checked. Click
OK
.
• Go to the
Advanced
tab and click the button to restore these settings to their defaults. Click
OK
three times.
• Close your web browser (if open) and open it.
Access the web management. Open your web browser and enter the IP address of your D-Link router in the address bar. This
should open the login page for your web management.
• If you still cannot access the configuration, unplug the power to the router for 10 seconds and plug back in. Wait about 30
seconds and try accessing the configuration. If you have multiple computers, try connecting using a different computer.
2±.What.can.I.do.if.I.forgot.my.password?
If you forgot your password, you must reset your router. Unfortunately this process will change all your settings back to the
factory defaults.
To reset the router, locate the reset button (hole) on the rear panel of the unit. With the router powered on, use a paperclip
to hold the button down for 10 seconds. Release the button and the router will go through its reboot process. Wait about 30
seconds to access the router. The default IP address is 192.168.0.1. When logging in, the username is
admin
and leave the
password box empty.

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