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71
DI-724U User’s Manual
D-Link Systems, Inc.
Frequently Asked Questions
Step 2:
Click the
Home
tab and click the
WAN
button. Dynamic IP Address is the
default value, however, if Dynamic IP Address is not selected as the WAN type, select
Dynamic IP Address by clicking on the radio button. Click on
Apply
and then
Continue
to save the changes.
Step 3:
Power cycle the cable modem and router.
Turn the cable modem off (first) . Turn the router off Leave them off for 2 minutes.** Turn
the cable modem on (first).
Wait until you get a solid cable light on the cable modem.
Turn the router on. Wait 30 seconds.
** If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes.
Step 4:
Follow step 1 again and log back into the web configuration. Click the
Status
tab and click the
Device Info
button. If you do not already have a public IP Address
under the
WAN
heading, click on the
DHCP Renew
and
Continue
buttons.
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Page 72 / 101
72
DI-724U User’s Manual
D-Link Systems, Inc.
Frequently Asked Questions
Static Cable Connection
Step 1:
Log into the web based configuration by typing in the IP Address of the router
(default:192.168.0.1) in your web browser. The username is
admin
(all lowercase) and
the password is
blank
(nothing).
Step 2:
Click the
Home
tab and click the
WAN
button. Select
Static IP Address
and enter your static settings obtained from the ISP in the fields provided.
If you do not know your settings, you must contact your ISP.
Step 3:
Click on
Apply
and then click
Continue
to save the changes.
Step 4:
Click the
Status
tab and click the
Device Info
button. Your IP Address information
will be displayed under the
WAN
heading.
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Page 73 / 101
73
DI-724U User’s Manual
D-Link Systems, Inc.
Frequently Asked Questions
3 How can I setup my router to work with DSL or any
PPPoE connection?
Make sure you disable or uninstall any PPPoE software such as WinPoet or Enternet
300 from your computer or you will not be able to connect to the Internet.
Step 1:
Upgrade Firmware if needed.
(Please visit the D-Link tech support website at: http://support.dlink.com for the latest
firmware upgrade information.)
Step 2:
Take a paperclip and perform a hard reset. With the unit on, use a paperclip
and hold down the reset button on the back of the unit for 10 seconds. Release it and
the router will recycle, the lights will blink, and then stabilize.
Step 3:
After the router stabilizes, open your browser and enter 192.168.0.1 into the
address window and hit the
Enter
key. When the password dialog box appears, enter
the username
admin
and leave the password blank. Click
OK
.
If the password dialog box does not come up repeat
Step 2
.
Note:
Do not run Wizard.
Step 4:
Click on the
WAN
tab on left-hand side of the screen. Select
PPPoE
.
Step 5:
Select
Dynamic PPPoE
(unless your ISP supplied you with a static IP
Address).
Step 6:
In the username field enter
and your password,
where username is your own username.
For SBC Global users, enter
.
For Ameritech users, enter
.
For BellSouth users, enter
.
For Mindspring users, enter
For most other ISPs, enter
username
.
Step 7:
Maximum Idle Time
should be set to zero. Set
MTU
to 1492, unless specified
by your ISP, and set
Autoreconnect
to
Enabled
.
Note: If you experience problems accessing certain websites and/or email issues,
please set the MTU to a lower number such as 1472, 1452, etc. Contact your ISP for
more information and the proper MTU setting for your connection.
Step 8:
Click
Apply
. When prompted, click
Continue
. Once the screen refreshes,
unplug the power to the D-Link router.
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Page 74 / 101
74
DI-724U User’s Manual
D-Link Systems, Inc.
Frequently Asked Questions
Step 9:
Turn off your DSL modem for 2-3 minutes. Turn back on. Once the modem has
established a link to your ISP, plug the power back into the D-Link router. Wait about
30 seconds and log back into the router.
Step 10:
Click on the
Status
tab in the web configuration where you can view the device
info. Under
WAN
, click
Connect
. Click
Continue
when prompted. You should now see
that the device info will show an IP Address, verifying that the device has connected to
a server and has been assigned an IP Address.
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Page 75 / 101
75
DI-724U User’s Manual
D-Link Systems, Inc.
Frequently Asked Questions
4 Can I use my D-Link Broadband Router to share my
Internet connection provided by AOL DSL Plus?
In most cases yes. AOL DSL+ may use PPPoE for authentication bypassing the client
software. If this is the case, then our routers will work with this service. Please contact
AOL if you are not sure.
To set up your router:
Step 1:
Log into the web-based configuration (192.168.0.1) and configure the WAN
side to use PPPoE.
Step 2:
Enter your screen name followed by @aol.com for the user name. Enter your
AOL password in the password box.
Step 3:
You will have to set the MTU to 1400. AOL DSL does not allow for anything
higher than 1400.
Step 4:
Apply settings.
Step 5:
Recycle the power to the modem for 1 minute and then recycle power to the
router. Allow 1 to 2 minutes to connect.
If you connect to the Internet with a different internet service provider and want to use
the AOL software, you can do that without configuring the router’s firewall settings. You
need to configure the AOL software to connect using TCP/IP.
Go to http://www.aol.com for more specific configuration information of their software.
5 How do I open ports on my router?
To allow traffic from the internet to enter your local network, you will need to open up
ports or the router will block the request.
Step 1:
Open your web browser and enter the IP Address of your D-Link router
(192.168.0.1). Enter username (admin) and your password (blank by default).
Step 2:
Click on
Advanced
on top and then click
Virtual Server
on the left side.
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