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Troubleshooting
Cisco Small Business RV0xx Series Routers Administration Guide
166
B
The DSL telephone line does not fit into the router’s Internet port.
The router does not replace your modem. You still need your DSL modem in order
to use the router. Connect the telephone line to the DSL modem, insert the setup
CD into your computer, and then follow the on-screen instructions.
The router does not have a coaxial port for the cable connection.
The router does not replace your modem. You still need your cable modem in
order to use the router. Connect your cable connection to the cable modem, insert
the setup CD into your computer, and then follow the on-screen instructions.
Page 167 / 199
C
Cisco Small Business RV0xx Series Routers Administration Guide
167
Cisco QuickVPN for Windows
Cisco QuickVPN can be used for client access to a Client to Gateway tunnel that
you configured on this router. Refer to these topics:
Introduction, page167
Cisco QuickVPN Client Installation and Configuration, page 168
Using the Cisco QuickVPN Software, page 168
NOTE
For more information about the configuration process, see
Managing VPN Users
and Certificates, page 147
.
Introduction
The Cisco RV0xx Series VPN routers support IPSec VPN client software, including
the Cisco QuickVPN software. For the latest features, install QuickVPN Client
1.4.0.5 or later, which supports Windows 7.
The router supports up to 50 Cisco QuickVPN clients free of charge. If the router
you have only supports up to ten clients, then upgrade its firmware.
You can create a VPN tunnel between a computer using VPN client software and a
VPN router. The following is an example of a computer-to-VPN router VPN. In her
hotel room, a traveling businesswoman connects to her Internet Service Provider
(ISP). Her notebook computer has VPN client software that is configured with her
office’s VPN settings. She accesses the VPN client software and connects to the
VPN router at the central office. As VPNs use the Internet, distance is not a factor.
Using the VPN, the businesswoman now has a secure connection to the central
office’s network, as if she were physically connected.
Page 168 / 199
Cisco QuickVPN for Windows
Cisco QuickVPN Client Installation and Configuration
Cisco Small Business RV0xx Series Routers Administration Guide
168
C
Cisco QuickVPN Client Installation and Configuration
For each QuickVPN client, complete the following tasks:
STEP 1
To download QuickVPN, complete the following tasks:
a.
Start a web browser, and enter the following address:
www.cisco.com/go/
software
b.
In the Software Download Search box, enter:
QuickVPN
c.
Click
Go
.
d.
In the search results, click the link for your router.
e.
Follow the on-screen instructions to download the QuickVPN client.
STEP
2
To install the client certificate, save the client certificate to the directory where the
QuickVPN program is installed.
Example:
C:\Program Files\Cisco Small Business\QuickVPN Client\
NOTE:
QuickVPN can be used without a certificate installed on the PC. The user
will see a security warning but can use QuickVPN without this added security.
Using the Cisco QuickVPN Software
NOTE:
Optionally, an SSL certificate can be installed on the PC for extra security; if
this certificate is not installed, you can still use QuickVPN, but you will see a pop-
up warning during this process.
For each QuickVPN client, follow these instructions:
STEP 1
Double-click the Cisco QuickVPN software icon on your desktop or in the system
tray.
STEP
2
When the
QuickVPN Login
page appears, enter the following information:
Profile Name:
Enter a name for your profile.
Username:
Enter the username assigned to you.
Password:
Enter the password assigned to you.
Page 169 / 199
Cisco QuickVPN for Windows
Using the Cisco QuickVPN Software
Cisco Small Business RV0xx Series Routers Administration Guide
169
C
Server Address:
Enter the WAN IP address or domain name of the remote
router.
Port for QuickVPN:
Enter the port number that the QuickVPN client will use
to communicate with the remote VPN router, or keep the default,
Auto
.
Use Remote DNS Server:
When this feature is enabled, QuickVPN users
use the Remote DNS Server (provided by the QuickVPN Server) to resolve
the hostname of the computers in the remote subnet over a QuickVPN tunnel.
STEP
3
To save this profile, click
Save
.
If there are multiple sites to which you will need to create a tunnel, you can create
multiple profiles, but note that only one tunnel can be active at a time. To delete this
profile, click
Delete
. For information, click
Help
.
STEP
4
To begin your QuickVPN connection, click
Connect
. The connection’s progress is
displayed in this
order:
Connecting
,
Provisioning
,
Activating Policy
, and
Verifying
Network
.
STEP
5
When your QuickVPN connection is established, the QuickVPN tray icon turns
green, and the
QuickVPN Status
page appears. The page displays the IP address
of the remote end of the VPN tunnel, the time and date the VPN tunnel began, and
the total length of time the VPN tunnel has been active.
STEP
6
To terminate the VPN tunnel, click
Disconnect
.
If you clicked Change Password and have permission to change your own
password, the
Connect Virtual Private Connection
page appears.
Old Password:
Enter your password.
New Password:
Enter your new password.
Confirm New Password:
Re-enter your new password.
STEP
7
Click
OK
to save your new password. Click
Cancel
to cancel your change. For
information, click
Help
.
NOTE
You can change your password only if you have been granted that privilege by your
system administrator.
Page 170 / 199
D
Cisco Small Business RV0xx Series Routers Administration Guide
170
Configuring a Gateway-to-Gateway VPN
Tunnel Between RV0xx Series Routers
This appendix explains how to set up a VPN between two RV0xx Series routers.
You can then repeat the procedures to add tunnels to your other sites. A Cisco
RV0xx Series router supports up to 100 VPN tunnels.
NOTE
Even if you have an RV0xx Series router on one end of the tunnel, and a different
model on the other end, you can use this information to set up your RV0xx Series
router. Note the shared settings that you need to configure on your other router. Both
devices must use a common key or certificate and must have the same security
policies set up.
Refer to these topics:
Overview, page 1
Topology Options, page 170
Other Design Considerations, page173
Configuring a VPN Tunnel on a Cisco RV0xx Series Router, page 175
Topology Options
Before you configure the VPN settings on your routers, consider the topology
options. A VPN topology specifies the peers and the networks that are part of the
VPN and how they connect to one another. Depending on the number of sites and
the nature of traffic, you can choose a hub-and-spoke topology or a mesh
topology.

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