Page 41 / 54 Scroll up to view Page 36 - 40
Normal Operations (AC Power Applied)
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23
Normal Operations (AC Power Applied)
The following chart illustrates the appearance of the residential gateway front panel
LED status indicators during normal operations when AC power is applied to the
gateway.
Front Panel LED Status Indicators During Normal Conditions
Front Panel Indicator
Normal Operations
1
POWER
On
2
DS
On
3
US
On
4
ONLINE
On
5
ETHERNET 1-4
On - When a single device is connected to the Ethernet port
and no data is being sent to or from the residential
gateway
Blinks - When only one Ethernet device is connected and
data is being transferred between the consumer premise
equipment (CPE) and the wireless home gateway
Off - When no devices are connected to the Ethernet ports
6
2.4G
On - When the wireless access point is enabled and
operational
Blinks - When data is being transferred between the CPE
and the wireless home gateway
Off - When the wireless access point is disabled by the user
7
5G
On - When the wireless access point is enabled and
operational
Blinks - When data is being transferred between the CPE
and the wireless home gateway
Off - When the wireless access point is disabled by the user
8*
WPS
Off - When wireless setup is not active
Blinks - When wireless setup is active to add new wireless
clients on the wireless network
9
TEL
1
On - When telephony service is enabled
Blinks - When line 1 is in use
10
TEL
2
On - When telephony service is enabled
Blinks - When line 2 is in use
*The WPS indicator is available only on the Model EPC3940.
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Chapter 3
Operation of Front Panel Indicators
24
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Note
: In addition to the status shown in the previous table, some service providers
use color-coded LEDs to indicate detailed channel bonding and data link status. For
additional information about color-coded LEDs, check with your service provider.
Page 43 / 54
Special Conditions
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25
Special Conditions
The following chart describes the appearance of the residential gateway front panel
LED status indicators during special conditions to show when you have been denied
network access.
Front Panel LED Status Indicators During Special Conditions
Front Panel Indicator
Network Access Denied
1
POWER
Slow Blinking
(once per second)
2
DS
Slow Blinking
(once per second)
3
US
Slow Blinking
(once per second)
4
ONLINE
Slow Blinking
(once per second)
5
ETHERNET 1-4 Slow Blinking
(once per second)
6
2.4G
Slow Blinking
(once per second)
7
5G
Slow Blinking
(once per second)
8*
WPS
Slow Blinking
(once per second)
9
TEL1
Off
10
TEL2
Off
*The WPS indicator is available only on the Model EPC3940.
Page 44 / 54
Page 45 / 54
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27
Introduction
This chapter describes the most common issues that may occur after
the residential gateway is installed and provides possible solutions
and tips for improved performance of the residential gateway.
4
Chapter 4
Troubleshooting the
EuroDOCSIS Wireless
Residential Gateway with
Voice
In This Chapter
Frequently Asked Questions
.............................................................
28
Common Troubleshooting Issues
.....................................................
33
Tips for Improved Performance
........................................................
34

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