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Chapter 1
Introducing the EuroDOCSIS Wireless Residential Gateway with Voice
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4
ETHERNET
—Four RJ-45 Ethernet ports connect to the Ethernet port on your PC
or your home network
5
RESET
—A momentary pressing (1-2 seconds) of this button performs a software
reset the device. Pressing and holding the button for more than ten seconds first
causes a reset-to-factory-default of all settings and then performs a software reset
of the device
CAUTION:
The RESET button is for maintenance purposes only. Do not use unless
instructed to do so by your service provider. Doing so may cause you to lose
any settings you have selected.
6
WIFI ON/OFF (model EPC3940)
—With both Wi-Fi transmitters on, momentarily
pressing this switch once for 1 to 2 seconds will turn off the 2.4G transmitter.
Momentarily pressing it a second time turns off the 5G transmitter. Momentarily
pressing it a third time turns on both the 2.4G and 5G transmitters
7
CABLE
—F-connector connects to an active cable signal from your service
provider
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9
Introduction
This chapter describes how to properly install the residential gateway
and connect the residential gateway to a computer and other devices.
2
Chapter 2
Installing the EuroDOCSIS
Wireless Residential Gateway
with Voice
In This Chapter
Installation Preparations
....................................................................
10
Install the Wireless Residential Voice Gateway
...............................
17
Connect Devices to the Wireless Residential Voice Gateway
.........
17
Connect the Wireless Residential Voice Gateway
...........................
18
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Chapter 2
Installing the EuroDOCSIS Wireless Residential Gateway with Voice
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Installation Preparations
Before installing the residential gateway, make sure that your system meets or
exceeds the requirements listed in this section. Also, make sure that you have
prepared your home and home devices as described in this section.
What Are the System Requirements for Internet Service?
To ensure that your residential gateway operates efficiently for high-speed Internet
service, you must have an Internet-capable PC, Mac, or Internet appliance equipped
with an Ethernet port or Wi-Fi capability.
Note:
You will also need an active cable input line and an Internet connection.
What Are the Requirements for Telephone Service?
If you intend to use the residential gateway for digital telephone service, verify that
your home meets or exceeds all of the following requirements.
Maximum Number of Telephones
The RJ-11 telephone-style connectors on the residential gateway can each provide
telephone service to multiple telephones, fax machines, and analog modems.
The maximum number of telephone devices connected to each RJ-11 port is limited
by the total Ringing Load of the telephone devices that are connected. Many
telephone devices are marked with a Ringer Equivalent Number (REN). Each
telephone port on the residential gateway can support up to a 5 REN load.
The sum of the REN load on all of the telephone devices attached to each port must
not exceed 5 REN.
Telephone Device Types
You can use telephone devices that are not labeled with a REN number, but the
maximum number of attached telephone devices cannot be accurately calculated.
With telephone devices that are not labeled, each device should be connected and
the ring signal should be tested before adding more devices. If too many telephone
devices are attached and the ring signal can no longer be heard, telephone devices
should be removed until the ring signal works properly.
Telephones, fax machines, and other telephone devices use the center 2 pins of the
RJ-11 connectors to connect to your primary service. The outer 2 pins of the
connector may be provisioned to provide a second telephone line. Contact your
service provider for more information.
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Installation Preparations
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Dialing Requirements
All of your telephones should be set to use Dual-Tone Multi-Frequency (DTMF)
dialing. Pulse dialing may not be supported by your local service provider.
Telephone Wiring Requirements
The residential gateway supports connecting to the interior telephone wiring as well
as connecting directly to a telephone or fax machine. The maximum distance from
the unit to the most distant telephone device must not exceed 1000 feet (300 meters).
Use 26-gauge twisted-pair, or larger, telephone wiring.
Important:
Connection to an existing or a new permanently installed home
telephone wiring network should be completed by a qualified installer or at the
direction of your telephone service provider.
What Types of Service Accounts Do I Need?
Depending upon the features that your service provider offers, you may need to
establish one or both of the following accounts:
A high-speed Internet access account, if your residential gateway supports an
Internet connection
An account for telephone service, if your residential gateway supports digital
telephone service
Refer to one of the following topics to learn more about the types of service accounts
that you may need to establish.
High-Speed Internet Access Account
If you do
not
have a high-speed Internet access account, your service provider will
set up your account and become your Internet service provider (ISP). Internet access
enables you to send and receive email, access the World Wide Web, and receive
other Internet services.
You will need to give your service provider information about the residential
gateway to use the high-speed Internet feature that this product offers. See
Information Your Service Provider Needs
(on page 12) to learn how to locate the
information your service provider needs to establish a high-speed Internet access
account for the residential gateway
I Already Have a High-Speed Internet Access Account
If you have an existing high-speed Internet access account, you will need to give
your service provider the serial number and MAC address of the residential gateway
to use the high-speed Internet feature that this product offers. See
Information Your
Service Provider Needs
(on page 12) to learn how to locate this information.
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Chapter 2
Installing the EuroDOCSIS Wireless Residential Gateway with Voice
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Information Your Service Provider Needs
You will need to give your service provider the following information, which is
printed on the bar code label attached to the device:
The MAC address of the residential gateway media terminal adapter (MTA). The
MTA MAC address consists of a series of 12 alphanumeric characters.
The Wide-Area Network (WAN) MAC address of the residential gateway. The
WAN MAC address consists of 12 alphanumeric characters.
The Serial Number (S/N) of the residential gateway.
The serial number consists
of a series of nine digits.
The Media Access Control (CM MAC) address of the residential gateway. The
CM MAC address consists of a series of 12 alphanumeric characters.
The following illustration shows a typical bar coded label; the image may vary from
the label on the actual product.
Write down these numbers in the spaces provided:
MTA MAC Address
________________________
WAN MAC Address ________________________
Serial Number
___________________________
CM MAC Address
________________________

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