Chapter 1

Introducing the EuroDOCSIS Wireless Residential Gateway with Voice

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4

ETHERNET

—Four RJ-45 Ethernet ports connect to the Ethernet port on your PC

or your home network

5

RESET

—A momentary pressing (1-2 seconds) of this button performs a software

reset the device. Pressing and holding the button for more than ten seconds first

causes a reset-to-factory-default of all settings and then performs a software reset

of the device

CAUTION:

The RESET button is for maintenance purposes only. Do not use unless

instructed to do so by your service provider. Doing so may cause you to lose

any settings you have selected.

6

WIFI ON/OFF (model EPC3940)

—With both Wi-Fi transmitters on, momentarily

pressing this switch once for 1 to 2 seconds will turn off the 2.4G transmitter.

Momentarily pressing it a second time turns off the 5G transmitter. Momentarily

pressing it a third time turns on both the 2.4G and 5G transmitters

7

CABLE

—F-connector connects to an active cable signal from your service

provider

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Introduction

This chapter describes how to properly install the residential gateway

and connect the residential gateway to a computer and other devices.

2

Chapter 2

Installing the EuroDOCSIS

Wireless Residential Gateway

with Voice

In This Chapter



Installation Preparations

....................................................................

10



Install the Wireless Residential Voice Gateway

...............................

17



Connect Devices to the Wireless Residential Voice Gateway

.........

17



Connect the Wireless Residential Voice Gateway

...........................

18

Chapter 2

Installing the EuroDOCSIS Wireless Residential Gateway with Voice

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Installation Preparations

Before installing the residential gateway, make sure that your system meets or

exceeds the requirements listed in this section. Also, make sure that you have

prepared your home and home devices as described in this section.

What Are the System Requirements for Internet Service?

To ensure that your residential gateway operates efficiently for high-speed Internet

service, you must have an Internet-capable PC, Mac, or Internet appliance equipped

with an Ethernet port or Wi-Fi capability.

Note:

You will also need an active cable input line and an Internet connection.

What Are the Requirements for Telephone Service?

If you intend to use the residential gateway for digital telephone service, verify that

your home meets or exceeds all of the following requirements.

Maximum Number of Telephones

The RJ-11 telephone-style connectors on the residential gateway can each provide

telephone service to multiple telephones, fax machines, and analog modems.

The maximum number of telephone devices connected to each RJ-11 port is limited

by the total Ringing Load of the telephone devices that are connected. Many

telephone devices are marked with a Ringer Equivalent Number (REN). Each

telephone port on the residential gateway can support up to a 5 REN load.

The sum of the REN load on all of the telephone devices attached to each port must

not exceed 5 REN.

Telephone Device Types

You can use telephone devices that are not labeled with a REN number, but the

maximum number of attached telephone devices cannot be accurately calculated.

With telephone devices that are not labeled, each device should be connected and

the ring signal should be tested before adding more devices. If too many telephone

devices are attached and the ring signal can no longer be heard, telephone devices

should be removed until the ring signal works properly.

Telephones, fax machines, and other telephone devices use the center 2 pins of the

RJ-11 connectors to connect to your primary service. The outer 2 pins of the

connector may be provisioned to provide a second telephone line. Contact your

service provider for more information.

Installation Preparations

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Dialing Requirements

All of your telephones should be set to use Dual-Tone Multi-Frequency (DTMF)

dialing. Pulse dialing may not be supported by your local service provider.

Telephone Wiring Requirements

The residential gateway supports connecting to the interior telephone wiring as well

as connecting directly to a telephone or fax machine. The maximum distance from

the unit to the most distant telephone device must not exceed 1000 feet (300 meters).

Use 26-gauge twisted-pair, or larger, telephone wiring.

Important:

Connection to an existing or a new permanently installed home

telephone wiring network should be completed by a qualified installer or at the

direction of your telephone service provider.

What Types of Service Accounts Do I Need?

Depending upon the features that your service provider offers, you may need to

establish one or both of the following accounts:



A high-speed Internet access account, if your residential gateway supports an

Internet connection



An account for telephone service, if your residential gateway supports digital

telephone service

Refer to one of the following topics to learn more about the types of service accounts

that you may need to establish.

High-Speed Internet Access Account

If you do

not

have a high-speed Internet access account, your service provider will

set up your account and become your Internet service provider (ISP). Internet access

enables you to send and receive email, access the World Wide Web, and receive

other Internet services.

You will need to give your service provider information about the residential

gateway to use the high-speed Internet feature that this product offers. See

Information Your Service Provider Needs

(on page 12) to learn how to locate the

information your service provider needs to establish a high-speed Internet access

account for the residential gateway

I Already Have a High-Speed Internet Access Account

If you have an existing high-speed Internet access account, you will need to give

your service provider the serial number and MAC address of the residential gateway

to use the high-speed Internet feature that this product offers. See

Information Your

Service Provider Needs

(on page 12) to learn how to locate this information.

Chapter 2

Installing the EuroDOCSIS Wireless Residential Gateway with Voice

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Information Your Service Provider Needs

You will need to give your service provider the following information, which is

printed on the bar code label attached to the device:



The MAC address of the residential gateway media terminal adapter (MTA). The

MTA MAC address consists of a series of 12 alphanumeric characters.



The Wide-Area Network (WAN) MAC address of the residential gateway. The

WAN MAC address consists of 12 alphanumeric characters.



The Serial Number (S/N) of the residential gateway.

The serial number consists

of a series of nine digits.



The Media Access Control (CM MAC) address of the residential gateway. The

CM MAC address consists of a series of 12 alphanumeric characters.

The following illustration shows a typical bar coded label; the image may vary from

the label on the actual product.

Write down these numbers in the spaces provided:

MTA MAC Address

________________________

WAN MAC Address ________________________

Serial Number

___________________________

CM MAC Address

________________________