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Page 31 / 68 Scroll up to view Page 26 - 30
OL-29161-01
9
Introduction
This chapter describes how to properly install the residential gateway
and to connect the residential gateway to a computer and other
devices.
2
Chapter 2
Installing the DOCSIS Wireless
Residential Voice Gateway
In This Chapter
Installation Preparations
....................................................................
10
Install the Wireless Residential Voice Gateway
...............................
18
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Chapter 2
Installing the DOCSIS Wireless Residential Voice Gateway
10
OL-29161-01
Installation Preparations
Before installing the residential gateway, make sure that your system meets or
exceeds the requirements listed in this section. Also, make sure that you have
prepared your home and home devices as described in this section.
What Are the System Requirements for Internet Service?
To ensure that your residential gateway operates efficiently for high-speed Internet
service, you must have an Internet-capable PC, Mac, or Internet appliance equipped
with an Ethernet port.
Note:
You will also need an active cable input line and an Internet connection.
What Are the Requirements for Telephone Service?
If you intend to use the residential gateway for digital telephone service, verify that
your home meets or exceeds all of the following requirements.
Maximum Number of Telephones
The RJ-11 telephone-style connectors on the residential gateway can each provide
telephone service to multiple telephones, fax machines, and analog modems.
The maximum number of telephone devices connected to each RJ-11 port is limited
by the total Ringing Load of the telephone devices that are connected. Many
telephone devices are marked with a Ringer Equivalent Number (REN). Each
telephone port on the residential gateway can support up to a 5 REN load.
The sum of the REN load on all of the telephone devices attached to each port must
not exceed 5 REN.
Telephone Device Types
You can use telephone devices that are not labeled with a REN number, but the
maximum number of attached telephone devices cannot be accurately calculated.
With telephone devices that are not labeled, each device should be connected and
the ring signal should be tested before adding more devices. If too many telephone
devices are attached and the ring signal can no longer be heard, telephone devices
should be removed until the ring signal works properly.
Telephones, fax machines, and other telephone devices use the center 2 pins of the
RJ-11 connectors to connect to your primary service. The outer 2 pins of the
connector may be provisioned to provide a second telephone line. Contact your
service provider for more information.
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Installation Preparations
OL-29161-01
11
Dialing Requirements
All your telephones should be set to use Dual-Tone Multi-Frequency (DTMF)
dialing. Pulse dialing may not be supported by your local service provider.
Telephone Wiring Requirements
The residential gateway supports connecting to the interior telephone wiring as well
as connecting directly to a telephone or fax machine. The maximum distance from
the unit to the most distant telephone device must not exceed 1000 feet (300 meters).
Use 26-gauge twisted-pair, or larger, telephone wiring.
Important:
Connection to an existing or a new permanently installed home
telephone wiring network should be completed by a qualified installer or at the
direction of your telephone service provider.
What Types of Service Accounts Do I Need?
Depending upon the features your service provider offers, you may need to establish
one or both of the following accounts:
A high-speed Internet access account, if your residential gateway supports an
Internet connection
An account for telephone service, if your residential gateway supports digital
telephone service
Refer to one of the following topics to learn more about the types of service accounts
that you may need to establish.
High-Speed Internet Access Account
If you do
not
have a high-speed Internet access account, your service provider will
set up your account and become your Internet Service Provider (ISP). Internet access
enables you to send and receive e-mail, access the World Wide Web, and receive
other Internet services.
You will need to give your service provider information about the residential
gateway in order to use the high-speed internet feature that this product offers. Refer
to
Information Your Service Provider Needs
(on page 12) to learn how to locate the
information your service provider needs to establish a high-speed Internet access
account for the residential gateway
If you have an existing high-speed Internet access account, you will need to give
your service provider the serial number and MAC address of the residential gateway
in order to use the high-speed internet feature that this product offers. Refer to
Information Your Service Provider Needs
(on page 12) to learn how to locate this
information.
Page 34 / 68
Chapter 2
Installing the DOCSIS Wireless Residential Voice Gateway
12
OL-29161-01
Information Your Service Provider Needs
You will need to give your service provider the following information, which is
printed on the bar code label attached to the device:
The Serial Number (S/N) of the residential gateway.
The serial number consists
of a series of nine digits.
The Media Access Control (CM MAC) address of the residential gateway. The
CM MAC address consists of a series of 12 alphanumeric characters.
The Media Access Control (MAC) address of the residential gateway media
terminal adapter (MTA MAC). The MTA MAC address consists of a series of 12
alphanumeric characters.
The following illustration shows a typical bar coded label; the image may vary from
the label on the actual product.
Write down these numbers in the spaces provided:
Serial Number
_______________________
CM MAC MAC Address
________________________
MTA MAC Address
________________________
I Already Have a High-Speed Internet Access Account
Telephone Service
You will need to establish a telephone account with your local service provider to
use your residential gateway for telephone service.
When you contact your service provider, you may be able to transfer your existing
telephone numbers. If not, then your cable telephony service provider will assign a
new telephone number to enable your voice service(s). Discuss these options with
your telephony service provider.
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Installation Preparations
OL-29161-01
13
Where Is the Best Location for My Wireless Residential Voice Gateway?
The ideal location for your residential gateway is where it has access to outlets and
other devices. Think about the layout of your home or office, and consult with your
service provider to select the best location for your residential gateway. Read this
user guide thoroughly before you decide where to place your residential gateway.
Consider these recommendations:
Choose a location close to your computer if you will also use the residential
gateway for high-speed Internet service.
Choose a location that is near an existing RF coaxial connection to eliminate the
need for an additional RF coaxial outlet.
Choose a location that is relatively protected from accidental disturbance or
harm, such as a closet, basement, or other protected area.
Choose a location so that there is plenty of room to guide the cables away from
the residential gateway without straining or crimping them.
Choose a location that allows adequate ventilation around the residential
gateway.
Choose a location for the residential gateway that is adjacent to your telephone
equipment if you plan on connecting your phone directly to the residential
gateway.
Note:
If you are using the residential gateway to provide service to several
telephones, a professional installer can connect the residential gateway to your
existing home telephone wiring.
Install the Battery
Your residential gateway may include one rechargeable Lithium-Ion battery to
provide stand-by operation in the event of an AC power failure. We recommend that
you install the battery before mounting the residential gateway to a wall (if you
decide to do so) and before installing the residential gateway in your home.
It is possible to use the residential gateway without the battery. However, if you
choose to operate the residential gateway without a battery, you will not have
telephone service during a power outage.
For information on battery maintenance, refer to
Maintaining the Battery
(on page
27).
Installing the Battery
Installing the battery requires no tools. Follow these instructions to install the
battery.

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