CE Compliance

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Purpose

This guide covers the following product models:



DPC3928 DOCSIS Wireless Residential Voice Gateway



EPC3928 DOCSIS Wireless Residential Voice Gateway

All features described in this guide are standard to these models of

residential gateways unless otherwise noted. For the purpose of this

guide, whenever a feature or option applies to only a specific model,

the model number is specified. If a model number is not specified,

then the feature or option applies to both of the models.

e

This guide is written for the home subscriber.

nt Version

This is the first formal release of this document.

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Chapter 1

Introducing the DOCSIS

Wireless Residential Voice

Gateway

In This Chapter



Introduction

..........................................................................................

2



What's In the Carton?

...........................................................................

3



Front Panel Description

.......................................................................

5



Back Panel Description

........................................................................

7

Chapter 1

Introducing the DOCSIS Wireless Residential Voice Gateway

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OL-29161-01

Introduction

Your new Cisco

®

Model DPC3928 DOCSIS

®

3.0 or EPC3928 EuroDOCSIS™ Wireless

Residential Gateway with Embedded Digital Voice Adapter meets industry

standards for high-speed data connectivity along with reliable digital telephone

service. The residential gateway delivers data, voice and wired (Ethernet) or wireless

gateway capabilities to connect a variety of devices in the home or small office and

support high-speed data access and cost-effective voice services, all in one device.

This guide provides procedures and recommendations for installing, operating, and

troubleshooting your residential gateway for high-speed Internet and digital

telephone service for your home or office. Contact your service provider for more

information about subscribing to these services.

Your new residential gateway offers the following outstanding benefits and features:



Compliant with DOCSIS

and EuroDOCSIS 3.0, 2.0, and 1.x standards along with

PacketCable™ and EuroPacketCable™ specifications to deliver high-end

performance and reliability



High performance broadband Internet connectivity to energize your online

experience



Two-line embedded digital voice adapter for wired telephony service



Four 1000/100/10BASE-T Ethernet ports to provide wired connectivity



802.11n Wireless Access Point



User configurable Parental Control blocks access to undesirable Internet sites



Advanced firewall technology deters hackers and protects the home network

from unauthorized access



Attractive compact design that allows for vertical, horizontal, or wall-mounted

operation



Color-coded interface ports and corresponding cables simplify installation and

setup



DOCSIS-5 compliant LED labeling and behavior provides a user and technician

friendly method to check operational status and act as a troubleshooting tool



Allows automatic software upgrades by your service provider

What's In the Carton?

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What's In the Carton?

When you receive your residential gateway, you should check the equipment and

accessories to verify that each item is in the carton and that each item is undamaged.

The carton contains the following items:

One DPC3928 or EPC3928 DOCSIS

Wireless Residential Voice Gateway

One power adapter (models requiring

external power supply)

One Ethernet cable (May not be

provided with all products.)

One USB cable (Image may vary from

actual product. May not be provided

with all products.)

One Lithium Ion cartridge battery

(Image may vary from product. May

not be provided with all products.)

If any of these items are missing or damaged, please contact your service provider

for assistance.

Notes:



You need an optional cable signal splitter and additional standard RF coaxial

cables if you want to connect a VCR, a Digital Home Communications Terminal

(DHCT) or a set-top converter, or a TV to the same cable connection as your

residential gateway.



If your product supports telephone service, cables, and other equipment needed

for telephone service must be purchased separately. Contact your service

provider to inquire about the equipment and cables you need for telephone

service.