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CE Compliance
OL-29161-01
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OL-29161-01
1
Purpose
This guide covers the following product models:
DPC3928 DOCSIS Wireless Residential Voice Gateway
EPC3928 DOCSIS Wireless Residential Voice Gateway
All features described in this guide are standard to these models of
residential gateways unless otherwise noted. For the purpose of this
guide, whenever a feature or option applies to only a specific model,
the model number is specified. If a model number is not specified,
then the feature or option applies to both of the models.
e
This guide is written for the home subscriber.
nt Version
This is the first formal release of this document.
1
Chapter 1
Introducing the DOCSIS
Wireless Residential Voice
Gateway
In This Chapter
Introduction
..........................................................................................
2
What's In the Carton?
...........................................................................
3
Front Panel Description
.......................................................................
5
Back Panel Description
........................................................................
7
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Chapter 1
Introducing the DOCSIS Wireless Residential Voice Gateway
2
OL-29161-01
Introduction
Your new Cisco
®
Model DPC3928 DOCSIS
®
3.0 or EPC3928 EuroDOCSIS™ Wireless
Residential Gateway with Embedded Digital Voice Adapter meets industry
standards for high-speed data connectivity along with reliable digital telephone
service. The residential gateway delivers data, voice and wired (Ethernet) or wireless
gateway capabilities to connect a variety of devices in the home or small office and
support high-speed data access and cost-effective voice services, all in one device.
This guide provides procedures and recommendations for installing, operating, and
troubleshooting your residential gateway for high-speed Internet and digital
telephone service for your home or office. Contact your service provider for more
information about subscribing to these services.
Your new residential gateway offers the following outstanding benefits and features:
Compliant with DOCSIS
and EuroDOCSIS 3.0, 2.0, and 1.x standards along with
PacketCable™ and EuroPacketCable™ specifications to deliver high-end
performance and reliability
High performance broadband Internet connectivity to energize your online
experience
Two-line embedded digital voice adapter for wired telephony service
Four 1000/100/10BASE-T Ethernet ports to provide wired connectivity
802.11n Wireless Access Point
User configurable Parental Control blocks access to undesirable Internet sites
Advanced firewall technology deters hackers and protects the home network
from unauthorized access
Attractive compact design that allows for vertical, horizontal, or wall-mounted
operation
Color-coded interface ports and corresponding cables simplify installation and
setup
DOCSIS-5 compliant LED labeling and behavior provides a user and technician
friendly method to check operational status and act as a troubleshooting tool
Allows automatic software upgrades by your service provider
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What's In the Carton?
OL-29161-01
3
What's In the Carton?
When you receive your residential gateway, you should check the equipment and
accessories to verify that each item is in the carton and that each item is undamaged.
The carton contains the following items:
One DPC3928 or EPC3928 DOCSIS
Wireless Residential Voice Gateway
One power adapter (models requiring
external power supply)
One Ethernet cable (May not be
provided with all products.)
One USB cable (Image may vary from
actual product. May not be provided
with all products.)
One Lithium Ion cartridge battery
(Image may vary from product. May
not be provided with all products.)
If any of these items are missing or damaged, please contact your service provider
for assistance.
Notes:
You need an optional cable signal splitter and additional standard RF coaxial
cables if you want to connect a VCR, a Digital Home Communications Terminal
(DHCT) or a set-top converter, or a TV to the same cable connection as your
residential gateway.
If your product supports telephone service, cables, and other equipment needed
for telephone service must be purchased separately. Contact your service
provider to inquire about the equipment and cables you need for telephone
service.

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