1. Home
    2. /
  2. Manuals
    3. /
  3. Cisco
    4. /
  4. DPC3939 XFINITY
    5. /
  5. 8
Page 36 / 80 Scroll up to view Page 31 - 35
Chapter 2
Installing the Residential Gateway
14
OL-29163-01
What Types of Service Accounts Do I Need?
Depending upon the features your service provider offers, you may need to establish
one or both of the following accounts:
A high-speed Internet access account, if your Residential Gateway supports an
Internet connection
An account for telephone service, if your Residential Gateway supports digital
telephone service
Refer to one of the following topics to learn more about the types of service accounts
that you may need to establish.
High-Speed Internet Access Account
If you do
not
have a high-speed Internet access account, your service provider will
set up your account and become your Internet Service Provider (ISP). Internet access
enables you to send and receive e-mail, access the World Wide Web, and receive
other Internet services.
You will need to give your service provider information about the Residential
Gateway in order to use the high-speed Internet feature that this product offers.
Refer to
Information Your Service Provider Needs
(on page 14) to learn how to locate
the information your service provider needs to establish a high-speed Internet access
account for the Residential Gateway
I Already Have a High-Speed Internet Access Account
If you have an existing high-speed Internet access account, you will need to give
your service provider the serial number and MAC address of the Residential
Gateway in order to use the high-speed Internet feature that this product offers.
Refer to
Information Your Service Provider Needs
(on page 14) to learn how to locate
this information.
Information Your Service Provider Needs
You will need to give your service provider the following information, which is
printed on the bar code label attached to the device:
The Serial Number (S/N) of the Residential Gateway.
The serial number consists
of a series of nine digits.
The Media Access Control (CM MAC) address of the Residential Gateway. The
CM MAC address consists of a series of 12 alphanumeric characters.
The Media Access Control (MAC) address of the Residential Gateway media
terminal adapter (MTA MAC). The MTA MAC address consists of a series of 12
alphanumeric characters.
Page 37 / 80
Installation Preparations
OL-29163-01
15
The following illustration shows a typical bar coded label; the image may vary from
the label on the actual product.
Write down these numbers in the spaces provided:
Serial Number
_______________________
CM MAC Address
________________________
MTA MAC Address
________________________
Telephone Service
You will need to establish a telephone account with your local service provider to
use your Residential Gateway for telephone service.
When you contact your service provider, you may be able to transfer your existing
telephone numbers. If not, then your cable telephony service provider will assign a
new telephone number to enable your voice service(s). Discuss these options with
your telephony service provider.
Page 38 / 80
Chapter 2
Installing the Residential Gateway
16
OL-29163-01
Where Is the Best Location for My Residential Gateway?
The ideal location for your Residential Gateway is where it has access to outlets and
other devices. Think about the layout of your home or office, and consult with your
service provider to select the best location for your Residential Gateway. Read this
user guide thoroughly before you decide where to place your Residential Gateway.
Consider these recommendations:
Choose a location close to your computer if you will also use the Residential
Gateway for high-speed Internet service.
Choose a location that is near an existing RF coaxial connection to eliminate the
need for an additional RF coaxial outlet.
Choose a location that is relatively protected from accidental disturbance or
harm, such as a closet, basement, or other protected area.
Choose a location so that there is plenty of room to guide the cables away from
the Residential Gateway without straining or crimping them.
Choose a location that allows adequate ventilation around the Residential
Gateway.
Choose a location for the Residential Gateway that is adjacent to your telephone
equipment if you plan on connecting your phone directly to the Residential
Gateway.
Note:
If you are using the Residential Gateway to provide service to several
telephones, a professional installer can connect the Residential Gateway to your
existing home telephone wiring.
Page 39 / 80
Install the Residential Gateway
OL-29163-01
17
Install the Residential Gateway
This section describes how to connect your Residential Gateway to support the
services that the Residential Gateway offers.
Connect Devices to the Residential Gateway
Professional installation may be available. Contact your local service provider for
further assistance.
The following diagram illustrates one of the various networking options that are
available to you.
Connect the Residential Gateway
The following installation procedure ensures proper setup and configuration for the
Residential Gateway.
1
Choose an appropriate and safe location to install the Residential Gateway (close
to a power source, an active cable connection, your PC-if using high-speed
Internet, and your telephone lines-if using VoIP). For assistance, refer to
Where Is
the Best Location for My Residential Gateway?
(on page 16).
Page 40 / 80
Chapter 2
Installing the Residential Gateway
18
OL-29163-01
WARNING:
To prevent possible damage to equipment, disconnect any other telephone
service before connecting your Residential Gateway to the same wires.
Hazardous electrical voltages can exist on the telephone, Ethernet, or coax
cable wiring. Be sure to disconnect AC power from all devices while
installing your service.
All wiring and connections must be properly insulated to prevent
electrical shock.
Telephone connections to an installed home telephone wiring network
should be done by a qualified installer. The cable telephone service
provider may offer professional installation and connection to the home
telephone wiring network. A fee may be charged for this service.
2
Power off your PC and other networking device; then, unplug them from the
power source.
3
Connect the active RF coaxial cable from your service provider to the coax
connector labeled
MoCA/CABLE
on the back of the Residential Gateway.
Note:
To connect a TV, DHCT, set-top, or VCR from the same cable connection,
you will need to install a cable signal splitter (not included). Always check with
your service provider before using a splitter as a splitter may degrade the signal.
For more information about a MoCA installation, see
MoCA
Installation
Guidelines
(on page 22).
4
Connect your PC to the Residential Gateway using one of the following methods:
Ethernet Connection.
Connect one end of an Ethernet cable to the Ethernet
port on your PC, and connect the other end to the
Ethernet
port on the back
of the Residential Gateway.
Wireless Connection
. Make sure that your wireless device is powered up.
You will need to associate your wireless device with the Residential Gateway
once the Residential Gateway is operational. Follow the directions provided
with your wireless device for associating with a wireless access point. Make
sure that either the
2.4 GHz
or the
5 GHz
indicator is ON.
For more information about the factory default configuration of the
DPC3939, see
Configure Wireless Settings
(on page 26).
5
If your Residential Gateway supports digital telephone service (VoIP), connect
one end of a telephone jumper cable (not included) to a telephone outlet in your
home or to a telephone or fax machine. Then connect the other end of the jumper
cable to the appropriate RJ-11
Tel1
or
Alarm/Tel2
port on the back of the
Residential Gateway.
Notes:
Telephones that require electrical connectors other than RJ-11 may require
an external adapter (sold separately).

Rate

4.5 / 5 based on 2 votes.

Popular Cisco Models

Famous Router IPs
Famous Router Companies
Bookmark Our Site

Press Ctrl + D to add this site to your favorites!

Share
Top