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Page 26 / 80 Scroll up to view Page 21 - 25
Chapter 1
Introducing the Residential Gateway
4
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What's In the Carton?
When you receive your Residential Gateway, you should check the equipment and
accessories to verify that each item is in the carton and that each item is undamaged.
The carton contains the following items:
One Model DPC3939 Residential
Gateway
One AC power cord
One Lithium Ion cartridge battery
(May not be provided with all
products.)
If any of these items are missing or damaged, please contact your service provider
for assistance.
Notes:
A battery is needed only when voice service is enabled on the Residential
Gateway.
You need an optional cable signal splitter and additional standard RF coaxial
cables if you want to connect a VCR, a Digital Home Communications Terminal
(DHCT) or a set-top converter, or a TV to the same cable connection as your
Residential Gateway.
If your product supports telephone service, cables and other equipment needed
for telephone service must be purchased separately. Contact your service
provider to inquire about the equipment and cables you need for telephone
service.
Page 27 / 80
Front Panel Description
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Front Panel Description
The front panel of your Residential Gateway provides LED status indicators that
indicate how well and at what state your Residential Gateway is operating. See
Operation of Front Panel Indicators
(on page 37), for more information on front
panel LED status indicator functions.
Residential Gateway
1
POWER
—ON, power is applied to the Residential Gateway. OFF when power is
off to the Residential Gateway.
2
US/DS
—ON, the Residential Gateway is exchanging data with the cable
network. Blinking indicates the downstream scan is in progress.
3
ONLINE
—ON, the Residential Gateway is registered on the network and fully
operational. OFF indicates the Residential Gateway has not registered on the
network.
4
2.4 GHz
—ON, the wireless access point is operational. Blinking indicates that
data is being transferred over the wireless connection. OFF indicates that the
wireless access point is not enabled.
Page 28 / 80
Chapter 1
Introducing the Residential Gateway
6
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5
5 GHz
—ON, the wireless access point is operational. Blinking indicates that data
is being transferred over the wireless connection. OFF indicates that the wireless
access point is not enabled.
6
TEL
1
—ON indicates telephony service is enabled. Blinks when line 1 is in use.
OFF indicates that phone service for TEL 1 is not enabled.
7
TEL
2
—ON indicates telephony service is enabled. Blinks when line 2 is in use.
OFF indicates that phone service for TEL 2 is not enabled.
8
BATTERY (optional model only)
—ON indicates that the battery is charged.
Blinking indicates that the battery charge is low. OFF indicates the unit is
operating from battery power, the battery charge is depleted, or the battery is
defective or missing.
Notes:
After the Residential Gateway is successfully registered on the network, the
POWER, US/DS, and ONLINE LEDs illuminate continuously to indicate that the
Residential Gateway is active and fully operational.
The high-speed data operation is disabled when operating on battery power;
only the telephone service (if available on this model) is active when operating
on battery power.
LEDs may behave differently when the Residential Gateway is running on
battery power (without AC power). Most LEDs are disabled if the unit is
operating on battery power. In this mode, the POWER LED blinks to indicate
that the unit is operating under battery power.
The Residential Gateway should only run on battery power when AC power has
failed. If the POWER LED indicates that the unit is running on battery power,
but the AC power has not failed, verify that the power cord is plugged into a
working AC outlet.
Page 29 / 80
Top Panel Description
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Top Panel Description
Two buttons and LEDs on the top panel of the Residential Gateway show the status
of the Wireless Protected Setup (WPS) and Page features.
1
WPS (WIRELESS PROTECTED SETUP)
—OFF (normal condition) Wireless
Protected Setup is not active. Blinking indicates the button has been pressed and
WPS is active so that a new wireless client can be added to the wireless network.
2
PAGE
—OFF (normal condition) indicates the Page feature is not active. Slow
blinking indicates the unit is on and communicating with registered telephone
receivers (only CAT-iq 2.0 handsets). Fast blinking indicates that the unit is
transmitting data to registered handsets. To register the unit with a handset,
press the button for 15 seconds. After the unit and handset have registered, press
the button for up to 3 seconds to page registered handsets; press the button again
for up to 3 seconds to stop paging registered handsets.
Important:
Use the Page feature only with Cordless Advanced Technology
(CAT-iq 2.0 handsets). To learn more about CAT-iq 2.0 handsets, contact your
service provider.
Page 30 / 80
Chapter 1
Introducing the Residential Gateway
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Bottom Panel Description
The bottom panel of your Residential Gateway contains a product information label
and the door to the battery compartment.
1
LABEL
—product information label
2
BATTERY
—battery compartment door

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