Chapter 1

Introducing the Residential Gateway

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What's In the Carton?

When you receive your Residential Gateway, you should check the equipment and

accessories to verify that each item is in the carton and that each item is undamaged.

The carton contains the following items:

One Model DPC3939 Residential

Gateway

One AC power cord

One Lithium Ion cartridge battery

(May not be provided with all

products.)

If any of these items are missing or damaged, please contact your service provider

for assistance.

Notes:



A battery is needed only when voice service is enabled on the Residential

Gateway.



You need an optional cable signal splitter and additional standard RF coaxial

cables if you want to connect a VCR, a Digital Home Communications Terminal

(DHCT) or a set-top converter, or a TV to the same cable connection as your

Residential Gateway.



If your product supports telephone service, cables and other equipment needed

for telephone service must be purchased separately. Contact your service

provider to inquire about the equipment and cables you need for telephone

service.

Front Panel Description

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Front Panel Description

The front panel of your Residential Gateway provides LED status indicators that

indicate how well and at what state your Residential Gateway is operating. See

Operation of Front Panel Indicators

(on page 37), for more information on front

panel LED status indicator functions.

Residential Gateway

1

POWER

—ON, power is applied to the Residential Gateway. OFF when power is

off to the Residential Gateway.

2

US/DS

—ON, the Residential Gateway is exchanging data with the cable

network. Blinking indicates the downstream scan is in progress.

3

ONLINE

—ON, the Residential Gateway is registered on the network and fully

operational. OFF indicates the Residential Gateway has not registered on the

network.

4

2.4 GHz

—ON, the wireless access point is operational. Blinking indicates that

data is being transferred over the wireless connection. OFF indicates that the

wireless access point is not enabled.

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5

5 GHz

—ON, the wireless access point is operational. Blinking indicates that data

is being transferred over the wireless connection. OFF indicates that the wireless

access point is not enabled.

6

TEL

1

—ON indicates telephony service is enabled. Blinks when line 1 is in use.

OFF indicates that phone service for TEL 1 is not enabled.

7

TEL

2

—ON indicates telephony service is enabled. Blinks when line 2 is in use.

OFF indicates that phone service for TEL 2 is not enabled.

8

BATTERY (optional model only)

—ON indicates that the battery is charged.

Blinking indicates that the battery charge is low. OFF indicates the unit is

operating from battery power, the battery charge is depleted, or the battery is

defective or missing.

Notes:



After the Residential Gateway is successfully registered on the network, the

POWER, US/DS, and ONLINE LEDs illuminate continuously to indicate that the

Residential Gateway is active and fully operational.



The high-speed data operation is disabled when operating on battery power;

only the telephone service (if available on this model) is active when operating

on battery power.



LEDs may behave differently when the Residential Gateway is running on

battery power (without AC power). Most LEDs are disabled if the unit is

operating on battery power. In this mode, the POWER LED blinks to indicate

that the unit is operating under battery power.



The Residential Gateway should only run on battery power when AC power has

failed. If the POWER LED indicates that the unit is running on battery power,

but the AC power has not failed, verify that the power cord is plugged into a

working AC outlet.

Top Panel Description

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Top Panel Description

Two buttons and LEDs on the top panel of the Residential Gateway show the status

of the Wireless Protected Setup (WPS) and Page features.

1

WPS (WIRELESS PROTECTED SETUP)

—OFF (normal condition) Wireless

Protected Setup is not active. Blinking indicates the button has been pressed and

WPS is active so that a new wireless client can be added to the wireless network.

2

PAGE

—OFF (normal condition) indicates the Page feature is not active. Slow

blinking indicates the unit is on and communicating with registered telephone

receivers (only CAT-iq 2.0 handsets). Fast blinking indicates that the unit is

transmitting data to registered handsets. To register the unit with a handset,

press the button for 15 seconds. After the unit and handset have registered, press

the button for up to 3 seconds to page registered handsets; press the button again

for up to 3 seconds to stop paging registered handsets.

Important:

Use the Page feature only with Cordless Advanced Technology

(CAT-iq 2.0 handsets). To learn more about CAT-iq 2.0 handsets, contact your

service provider.

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Bottom Panel Description

The bottom panel of your Residential Gateway contains a product information label

and the door to the battery compartment.

1

LABEL

—product information label

2

BATTERY

—battery compartment door