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Page 26 / 50 Scroll up to view Page 21 - 25
Chapter 2
Installing the DOCSIS 3.0 Wireless Residential Gateway
10
OL-30544-01
Installation Preparations
Before installing the residential gateway, make sure that your system meets or
exceeds the requirements listed in this section. Also, make sure that you have
prepared your home and home devices as described in this section.
What Are the System Requirements for Internet Service?
To ensure that your residential gateway operates efficiently for high-speed Internet
service, you must have an Internet-capable PC, Mac, or Internet appliance equipped
with an Ethernet port or Wi-Fi capability.
Note:
You will also need an active cable input line and an Internet connection.
What Types of Service Accounts Do I Need?
Depending upon the features that your service provider offers, you may need to
establish one or both of the following accounts:
A high-speed Internet access account, if your residential gateway supports an
Internet connection
An account for telephone service, if your residential gateway supports digital
telephone service
Refer to one of the following topics to learn more about the types of service accounts
that you may need to establish.
High-Speed Internet Access Account
If you do
not
have a high-speed Internet access account, your service provider will
set up your account and become your Internet service provider (ISP). Internet access
enables you to send and receive email, access the World Wide Web, and receive
other Internet services.
You will need to give your service provider information about the residential
gateway to use the high-speed Internet feature that this product offers. See
Information Your Service Provider Needs
(on page 11) to learn how to locate the
information your service provider needs to establish a high-speed Internet access
account for the residential gateway
I Already Have a High-Speed Internet Access Account
If you have an existing high-speed Internet access account, you will need to give
your service provider the serial number and MAC address of the residential gateway
to use the high-speed Internet feature that this product offers. See
Information Your
Service Provider Needs
(on page 11) to learn how to locate this information.
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Installation Preparations
OL-30544-01
11
Information Your Service Provider Needs
You will need to give your service provider the following information, which is
printed on the bar code label attached to the device:
The Serial Number (S/N) of the residential gateway.
The serial number consists
of a series of nine digits.
The Wide-Area Network (WAN) Media Access Control (MAC) address of the
residential gateway. The WAN MAC address consists of a series of 12
alphanumeric characters.
The Cable Modem (CM) MAC address of the residential gateway media terminal
adapter (CM MAC). The CM MAC address consists of a series of 12
alphanumeric characters.
The following illustration shows a typical bar coded label; the image may vary from
the label on the actual product.
Write down these numbers in the spaces provided:
Serial Number
_______________________
WAN MAC Address
________________________
CM MAC Address
________________________
Where Is the Best Location for My Wireless Residential Gateway?
The ideal location for your residential gateway is where it has access to outlets and
other devices. Think about the layout of your home or office, and consult with your
service provider to select the best location for your residential gateway. Read this
user guide thoroughly before you decide where to place your residential gateway.
Page 28 / 50
Chapter 2
Installing the DOCSIS 3.0 Wireless Residential Gateway
12
OL-30544-01
Consider these recommendations:
Choose a location close to your computer if you will also use the residential
gateway for high-speed Internet service.
Choose a location that is near an existing RF coaxial connection to eliminate the
need for an additional RF coaxial outlet.
Choose a location that is relatively protected from accidental disturbance or
harm, such as a closet, basement, or other protected area.
Choose a location so that there is plenty of room to guide the cables away from
the residential gateway without straining or crimping them.
Choose a location that allows adequate ventilation around the residential
gateway.
How Do I Mount the Wireless Residential Gateway on a Wall? (Optional)
Your residential gateway may include mounting holes so that, if you wish, you can
mount the residential gateway to a wall. This section describes how to mount the
residential gateway to a wall, and includes a list of the equipment that you will need
along with suggestions for choosing an appropriate place to mount the residential
gateway.
Select an Appropriate Place to Mount the Wireless Residential Gateway
You may mount the residential gateway to a wall that is made of cement, wood, or
drywall. When choosing an appropriate mounting place, refer to the following
recommendations:
Ensure that the mounting location is free of obstructions on all sides, and the
cables should be able to easily reach the residential gateway without strain.
Leave sufficient clearance between the bottom of the residential gateway and any
flooring or shelving underneath to allow access to cabling.
Allow enough slack in all cables so that the residential gateway can be removed
for any required maintenance without disconnecting the cables.
Choose a location that allows adequate ventilation around the residential
gateway.
Equipment Needed
Verify that you have the following items that you will need to mount the residential
gateway:
Two wall anchors for #8 x 1-inch screws
Two #8 x 1-inch pan head sheet metal screws
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Installation Preparations
OL-30544-01
13
Drill with a 3/16-in. wood or masonry bit, as appropriate for the wall
composition
A copy of the wall-mounting illustrations shown on the following pages
Location and Dimensions of the Wall-Mounting Slots
The following illustration shows the location and dimensions of the wall-mounting
slots on the side of the residential gateway. Use this illustration as a guide for
mounting the residential gateway to the wall.
Note:
Image not to scale.
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Chapter 2
Installing the DOCSIS 3.0 Wireless Residential Gateway
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Mounting the Wireless Residential Gateway on a Wall
1
Using a drill with a 3/16-inch bit, drill two holes at the same height and 4 inches
apart.
Note:
The preceding graphic illustrates the location of the mounting holes on the
back of the residential gateway.
2
Are you mounting the residential gateway into a drywall or concrete surface
where a wooden stud is available?
If
yes
, go to Step 3.
If
no
, drive the anchor bolts into the wall, and install the mounting screws
into the anchor bolts; leave a gap of about 1/2-inch between the screw head
and the wall. Then, go to Step 4.
3
Install the mounting screws into the wall; leave a gap of about 1/2-inch between
the screw head and the wall. Then, go to Step 4.
4
Verify that no cables or wires are connected to the residential gateway.
5
Lift the residential gateway into position. Slip the large end of both mounting
slots (located in the side of the residential gateway) over the mounting screws,
and then slide the residential gateway down until the narrow end of the keyhole
slot contacts the screw shaft.
Important:
Verify that the mounting screws securely support the residential
gateway before you release the unit.

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