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About This Guide
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About This Guide
Introduction
Welcome. This guide provides instructions and recommendations for placing,
installing, configuring, operating, maintaining, and troubleshooting the DPC3848,
DPC3848V, and DPC3848VM DOCSIS 3.0 Wireless Residential Gateways.
Purpose
This guide covers the following product models:
DPC3848 DOCSIS 3.0 Wireless Residential Gateway
DPC3848V DOCSIS 3.0 Wireless Residential Gateway
DPC3848VM DOCSIS 3.0 Wireless Residential Gateway
All features described in this guide are standard to these models of residential
gateways unless otherwise noted. For the purpose of this guide, whenever a feature
or option applies to only a specific model, the model number is specified. If a model
number is not specified, then the feature or option applies to all of the models.
Audience
This guide is written for the home subscriber.
Document Version
This is the first formal release of this document.
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1
Introduction
This chapter provides an overview of residential gateway features,
indicators, and connectors to help you become familiar with the
residential gateway and the benefits it offers. This chapter also lists the
accessories and equipment that are provided with the residential
gateway so that you can verify that you received all of these items.
1
Chapter 1
Introducing the DOCSIS 3.0
Wireless Residential Gateway
In This Chapter
Introduction
..........................................................................................
2
What's In the Carton?
...........................................................................
3
Front Panel Description
.......................................................................
4
Back Panel Description
........................................................................
6
Top Panel Description
..........................................................................
8
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Chapter 1
Introducing the DOCSIS 3 .0 Wireless Residential Gateway
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OL-30544-01
Introduction
Your new Cisco
®
Model DPC3848, DPC3848V, or DPC3848VM DOCSIS 3.0 Wireless
Residential Gateway is a high-performance home gateway that combines a cable
modem, router, and wireless access point(s) in a single device, providing a cost-
effective networking solution for both the home and small office.
This guide provides procedures and recommendations for placing, installing,
configuring, operating, and troubleshooting your residential gateway. Refer to the
appropriate section in this guide for the specific information you need for your
situation. Contact your service provider for more information about subscribing to
these services.
Your new residential gateway offers the following outstanding benefits and features:
Compliant with DOCSIS 3.0, 2.0, and 1.x standards to deliver high-end
performance and reliability
High performance broadband Internet connectivity to energize your online
experience
(Optional) Multimedia over Coax Alliance (MoCA) networking over coaxial
cable in the home
Four 1000/100/10BASE-T Ethernet ports to provide wired connectivity
Dual-band concurrent 802.11n Wireless Access Point (WAP) with eight Service
Set Identifiers (SSIDs) compatible with 802.11b/g/n and optional 802.11ac
Wireless Protected Setup (WPS), including a pushbutton switch to activate WPS
for simplified and secure wireless setup
User configurable Parental Control blocks access to undesirable Internet sites
Advanced firewall technology deters hackers and protects the home network
from unauthorized access
Attractive compact design and versatile orientation to stand vertically on a desk
or shelf, or mount easily to a wall
Color-coded interface ports and corresponding cables simplify installation and
setup
DOCSIS-compliant LED labeling and behavior provides a user and technician
friendly method to check operational status and act as a troubleshooting tool
Allows automatic software upgrades by your service provider
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What's In the Carton?
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3
What's In the Carton?
When you receive your residential gateway, you should check the equipment and
accessories to verify that each item is in the carton and that each item is undamaged.
The carton contains the following items:
One DPC3848, DPC3848V, or
DPC3848VM DOCSIS 3.0 Wireless
Residential Gateway
One AC power cord (Image may vary
from product. Item varies based on the
region where the item is used.)
One Ethernet cable (May not be
provided with all products.)
If any of these items are missing or damaged, please contact your service provider
for assistance.
Note:
You need an optional cable signal splitter and additional standard RF coaxial
cables if you want to connect a Digital Home Communications Terminal (DHCT), a
set-top converter, or a TV to the same cable connection as your residential gateway.
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Chapter 1
Introducing the DOCSIS 3 .0 Wireless Residential Gateway
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Front Panel Description
The front panel of your residential gateway provides LED status indicators that
indicate how well and at what state your residential gateway is operating. See
Operation of Front Panel Indicators
(on page 21), for more information on front
panel LED status indicator functions.
1
POWER
—ON, power is applied to the residential gateway
2
DS
—ON, the residential gateway is receiving data from the cable network
3
US
—ON, the residential gateway is sending data to the cable network
4
ONLINE
—ON, the residential gateway is registered on the network and fully
operational
5
1-4
—ON, a device is connected to the Ethernet port. Blinking indicates that data
is being transferred over the Ethernet connection
6
2.4G
—ON, the wireless access point is operational. Blinking indicates that data is
being transferred over the wireless connection. OFF indicates that the wireless
access point is not enabled
7
5G
—ON, the wireless access point is operational. Blinking indicates that data is
being transferred over the wireless connection. OFF indicates that the wireless
access point is not enabled

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