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Page 16 / 57 Scroll up to view Page 11 - 15
4
Learn about…
It’s not just for computers!
These days, a whole range of devices can connect wirelessly to your Hub and
BT Total Broadband. These include the latest games consoles, mobile phones
and printers.
To find out more, and to see our simple guides to connecting these devices,
go to
www.btgaming-and-gadgets.co.uk
Wireless security
For your security, your Hub is preset with a wireless network name and key.
These details are unique to your Hub and prevent other people accessing it
wirelessly. You can find these details on the back of your Hub and on your wireless
settings card – you’ll need to enter these details on any device that you want to
connect wirelessly.
Getting a good wireless signal
It’s important to have a good wireless signal between your Hub and devices to get
the fastest, most reliable connection possible. Lots of things can affect this signal,
including thick walls or ceilings, large metallic surfaces, such as radiators, mirrors
and refrigerators, and the distance between your computer and Hub.
When setting up for the first time, try to position your device near your Hub.
Once a wireless connection has been made, you can move your Hub further away.
Setting it up
Once you’ve followed the
Quick Start
guide to connect your Hub, the easiest
way to set up wireless on each of your computers is to use our CD. This will guide
you through the simple steps to get set up quickly and easily. Use this for each
computer you want to connect.
If you’d prefer to manually set up a wireless connection, see page 26.
Learn about…
Help
Your BT Home Hub
Page 17 / 57
Learn about…
5
Out and about with BT FON
The other exciting part of using wireless with BT Total Broadband is that you can
access the internet when you’re out and about, using a mobile device such as a
laptop or mobile phone.
BT Total Broadband comes with BT FON, allowing you to access the internet at
hundreds of thousands of
‘hotspots’ around the world, including coffee shops,
airports, hotels and motorway service stations.
With BT FON, you can also connect using other BT Home Hubs. Find out more
at
www.btfon.com
Need some help?
If you’re having trouble setting up a wireless connection, see page 26 or plug in the
Ethernet cable (yellow ends) and go to
www.bt.com/gettingsetup
Connecting with a cable (wired broadband)
Ethernet cables can be used to connect computers, games consoles and other
devices to your BT Home Hub.
Although a wireless connection gives you more flexibility to position your devices
around your home, it can occasionally suffer from interference, which can affect
your internet browsing. An Ethernet cable is generally not affected by interference
so will give you a faster, more reliable connection. We therefore recommend using
a wired connection if your computer or device is usually near your Hub.
Setting it up
Once you’ve followed the
Quick Start
guide to connect your Hub, the easiest
way to set up a wired connection is to use our CD. This will guide you through the
simple steps to get set up quickly and easily.
If you’d prefer to manually set up a wired connection, see page 29.
Learn about…
Help
Your BT Home Hub
Page 18 / 57
6
Learn about…
BT Total Broadband
Once you’ve set up your Hub and are connected to the internet, you can access a
wide range of great BT Total Broadband features and services, including:
BT Yahoo! Online
– access your personal Home Page, email and search
BT online security
– download your security software to help protect your computer
BT Digital Vault
– use online storage to back up and share your files, photos and music
Find out about all the great things BT Total Broadband has to offer at
www.bt.com/setup/start
To set up your BT Total Broadband features or access your personal Home Page
and email, you’ll need your BT Total Broadband username. This is also known as
your BT Yahoo! Mail address, or primary email address, and you chose it when you
ordered your service. Your email address is usually
.
You’d have chosen your password at the same time. Your email address and
password were sent to you by email or letter.
You don’t need your username or password to get online, but you do need them
to access your email and BT Total Broadband features.
Learn about…
Help
Your BT Home Hub
Page 19 / 57
Learn about…
7
> If you can’t remember your password, you can reset it. Simply go to
bt.yahoo.com
and click on ‘Forgot password?’ on the sign-in page
> If you can’t find your email address and password, please call us on
0800 111 4567
For more information on BT Total Broadband, go to
www.bt.com/setup/start
BT Broadband Talk
Another exciting BT Total Broadband service is BT Broadband Talk. With BT
Broadband Talk, you can connect a BT Hub Phone or standard touchtone phone
to your Hub and make and receive phone calls over the internet. It’s like having
a virtual phone line
1
in your home without any extra line rental.
With BT Broadband Talk, you can enjoy:
•
inclusive Evening & Weekend calls to UK
2
landlines
•
great-value rates on international calls
•
the freedom and flexibility of making more than one phone call at a time
3
•
a dedicated line for your children, your work or whatever you choose!
If the Phone light on your Hub is blue, BT Broadband Talk is set up and ready to use.
For more information about BT Broadband Talk, including how to set it up,
voice mail, calling features and charges, please go to
www.bt.com/setup/talk
BT Broadband Talk phones
You can buy a BT Hub Phone at
www.bt.com/shop
. If you already have a BT Hub
Phone, see
www.bt.com/setup/hubphone
for help with connecting it to your Hub.
If you’d prefer to use a standard touchtone phone, see
www.bt.com/setup/talk
Learn about…
Help
Your BT Home Hub
Page 20 / 57
8
Learn about…
BT Broadband Talk phone number and password
If your broadband order included BT Broadband Talk, you’ll have been sent your
BT Broadband Talk phone number and password by email or letter.
If your Hub’s Phone light’s blue, you can also find your BT Broadband Talk phone
number using Hub Manager – see page 39. Or simply call your mobile, using a
phone connected to your Hub, and note the number that’s displayed! For your BT
Broadband Talk password, please go to
www.bt.com/broadbandtalk/youraccount
and click the
Forgotten password
link.
If you still can’t find your BT Broadband Talk phone number or password, please
call us on 0800 111 4567.
Need some help?
For help and support, please go to
www.bt.com/broadbandtalk/help
If your broadband connection isn’t working, BT Broadband Talk will also stop.
Try opening your web browser to check the connection. For help with fixing a
connection problem, please go to page 11.
If your connection is working, but BT Broadband Talk isn’t, try restarting your Hub.
Simply press and release the
Restart
button on the side of your Hub. Restarting is
likely to fix most BT Broadband Talk connection problems.
For more information on BT Broadband Talk, go to
www.bt.com/setup/talk
1 BT Broadband Talk is subject to status. Opt-in required. Quality of reception may not match that of a landline and may
vary depending on internet traffic. Certain call types are not guaranteed, e.g. 999, 112 emergency calls. Service will
fail if there is a power failure. Service restrictions apply. Limited emergency location information stored. Abuse policy
applies. 12-month minimum term. Calls may deplete any usage allowance applied by other broadband providers. 6.85p
connection charge applies. Terms and conditions apply.
2 Means 01, 02 and 03 numbers, excluding the Channel Islands. Other exclusions apply. Pence-per-minute charging applies
after one hour. Redial before one hour to avoid call charges. Opt-in required.
3 For example, two calls can be made using BT Hub Phone handsets, and a third using a normal phone plugged into your
Hub. Note: your BT Hub Phone will ring if someone calls your BT Broadband Talk number or your landline number. You can
change this setting using Hub Manager.
Learn about…
Help
Your BT Home Hub

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