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Page 41 / 51 Scroll up to view Page 36 - 40
39
TROUBLESHOOTING, SUPPORT, AND WARRANTY
I am having difficulty setting up Wired Equivalent
Privacy (WEP) security on my Router°
1°
Log in to your Router. Visit “http://router/” or “http://192.168.2.1”
with your web browser. Click “Security” under the WiFi
heading. You should now be on the Security page.
2°
Under Security Mode, select the “128-bit WEP” option.
3°
You may type in a WEP key manually, or generate one from
a passphrase. Type a phrase in the “Passphrase” field and
click the “Generate” button. A WEP key is composed of 26
hexadecimal digits (0–9, A–F). For example, C3 03 0F AF
4B B2 C3 D4 4B C3 D4 EE 74 is a valid 128-bit WEP key.
4°
Click “Save” to finish. Your wireless activity is now encrypted. Each
computer using your wireless network will need to use the new key.
Note:
If you are configuring the Router over a wireless
connection, you will have to re-connect to the
Router after changing any security settings.
Note:
Some older networking hardware supports
only 64-bit WEP encryption. If your older computers
cannot connect to your network, try 64-bit WEP.
A disk I plugged into the USB port is not
showing up on my computer°
1°
Try unplugging and re-plugging the disk. Please check that
the USB connector is firmly plugged into the Router.
2°
If your disk has an optional power supply, please use
it while the disk is attached to your Router.
3°
The Router supports FAT16, FAT32-, or NTFS-formatted
disks. Disks in other formats will not appear in the
Finder (Mac OS X) or Windows Internet Explorer
®
.
A disk I plugged into the USB port is not coming
on or remains on only for a short time°
Some drives require more power than the Router’s USB
port provides. If your disk has an optional power supply,
please use it while the disk is attached to your Router.
Page 42 / 51
40
TROUBLESHOOTING, SUPPORT, AND WARRANTY
A printer I plugged into the USB port is
not showing up on my computer°
1°
Try unplugging and re-plugging the printer. Please check
that the USB connector is firmly plugged into the Router.
2°
To print to a printer attached to the Router, your
computer must have that printer’s driver installed.
Please check that the driver is installed.
3°
The printer may not be set to auto-connect. Open the USB
Print and Storage Center. Check that the printer appears
in the list of available devices. View the properties of the
printer, and check that “auto-connect” is selected.
A different sort of USB device that I plugged into the
USB port is not showing up on my computer°
Most USB devices other than disks and printers must be
accessed via the USB Print and Storage Center.
1°
Try unplugging and re-plugging the device. Please check
that the USB connector is firmly plugged into the Router.
2°
Open the USB Print and Storage Center. Check that
the device appears in the list of available devices.
3°
Select the device and click the “Use” button. The device will be
virtually connected to your computer until you choose to “Stop
Using” the device, or another person requests use of the device.
Page 43 / 51
41
TROUBLESHOOTING, SUPPORT, AND WARRANTY
Technical Support
US
UK
Australia
New Zealand
Singapore
1800 622 1130
Europe
Page 44 / 51
42
TROUBLESHOOTING, SUPPORT, AND WARRANTY
Belkin International, Inc°, Limited
2-Year Product Warranty
What this warranty covers°
Belkin International, Inc. (“Belkin”) warrants to the original
purchaser of this Belkin product that the product shall be free
of defects in design, assembly, material, or workmanship.
What the period of coverage is°
Belkin warrants the Belkin product for two years.
What will we do to correct problems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product
free of charge (except for shipping charges for the product).
Belkin reserves the right to discontinue any of its products without
notice, and disclaims any limited warranty to repair or replace any
such discontinued products. In the event that Belkin is unable to
repair or replace the product (for example, because it has been
discontinued), Belkin will offer either a refund or a credit toward
the purchase of another product from Belkin.com in an amount
equal to the purchase price of the product as evidenced on the
original purchase receipt as discounted by its natural use.
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is
not provided to Belkin for inspection upon Belkin’s request
at the sole expense of the purchaser, or if Belkin determines
that the Belkin product has been improperly installed, altered
in any way, or tampered with. The Belkin Product Warranty
does not protect against acts of God such as flood, lightning,
earthquake, war, vandalism, theft, normal-use wear and tear,
erosion, depletion, obsolescence, abuse, damage due to low
voltage disturbances (i.e. brownouts or sags), non-authorized
program, or system equipment modification or alteration.
Page 45 / 51
43
TROUBLESHOOTING, SUPPORT, AND WARRANTY
How to get service°
To get service for your Belkin product you
must take the following steps:
1°
Contact Belkin International, Inc., at 12045 Waterfront
Drive, Los Angeles, CA 90094, Attn: Customer Service,
or call (800)-223-5546, within 15 days of the Occurrence.
Be prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
2°
Your Belkin Customer Service Representative will then
instruct you on how to forward your receipt and Belkin
product and how to proceed with your claim.
Belkin reserves the right to review the damaged Belkin product.
All costs of shipping the Belkin product to Belkin for inspection
shall be borne solely by the purchaser. If Belkin determines,
in its sole discretion, that it is impractical to ship the damaged
equipment to Belkin, Belkin may designate, in its sole discretion,
an equipment repair facility to inspect and estimate the cost to
repair such equipment. The cost, if any, of shipping the equipment
to and from such repair facility and of such estimate shall be
borne solely by the purchaser. Damaged equipment must remain
available for inspection until the claim is finalized. Whenever
claims are settled, Belkin reserves the right to be subrogated
under any existing insurance policies the purchaser may have.

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