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Page 31 / 48 Scroll up to view Page 26 - 30
29
UsING YOUR ROUTER
4°
Click on “Restore Factory Defaults” in the left-
hand column under the “Utilities” heading°
5
°
Click on the “Restore Defaults” button°
Page 32 / 48
30
UsING YOUR ROUTER
6°
A warning box will open that says, “Warning: All your settings
will be lost° Are you sure you want to do this?” Click “OK”°
7
°
The Router will begin the restoring process° Once
the restore is complete, the Router will reboot°
Note:
This may take several minutes°
Your Router has successfully been restored to its factory settings°
Page 33 / 48
31
TROUBLEsHOOTING, sUPPORT, AND WARRANTY
Troubleshooting
The Setup CD does not automatically start°
If Belkin Setup does not run when you insert the CD-ROM, your
computer may not be configured to open CDs automatically°
If Belkin Setup does not appear within 15 seconds, browse
to your CD-ROM drive and open the “Belkin Setup” icon°
Alternatively, you may visit
http://router/
and perform the
setup manually° Please see “Manual Setup Using Your
Browser” earlier in this manual for more information°
Belkin Setup cannot find my Router°
If Belkin Setup is not able to communicate with your Router during
the installation process, please check the following items°
1°
Make sure that the wireless hardware on your
computer is turned on, if available°
2°
Try connecting your computer to one of the four “wired”
ports on the Router with an Ethernet cable°
3°
Ensure that the Router is on° The front-panel light should be on°
4°
Unplug the Router’s power supply for 10
seconds, then plug it back in°
5°
There may be firewall software on your computer preventing
an outgoing connection° You may choose to temporarily
disable this software before attempting setup°
If Belkin Setup still cannot find the Router, you might choose
to do a manual setup° Refer to “Manually Configuring
Network Settings” in this manual for details°
Page 34 / 48
32
TROUBLEsHOOTING, sUPPORT, AND WARRANTY
Belkin Setup cannot connect my Router to the Internet°
If Belkin Setup is not able to connect the Router to
the Internet, please check the following items:
1°
Use the troubleshooting suggestions within Belkin Setup°
2°
If your ISP requires a user name and password, make sure that
you have typed in your user name and password correctly° Some
user names require that the ISP’s domain may be at the end of the
name° Example: “myname@myisp°com”° The “@myisp°com” part of
the user name may need to be typed as well as your user name°
3°
If you continue to have no Internet connection, refer
to “Manually Configuring Network Settings” in this
manual for an alternative setup method°
Belkin Setup completed installation, but I cannot browse the
Web° The light on the front of my Router is blinking amber°
1°
Make sure the Router is connected to your modem with an
Ethernet cable via the Router’s one WAN (modem) port°
2°
Unplug the modem from its power source and make sure
that it goes dark° Then reapply power to the modem°
3°
Unplug your Router’s power supply, wait 10 seconds,
and plug it back in° This will cause the Router to try
to reestablish communication with the modem°
Page 35 / 48
33
TROUBLEsHOOTING, sUPPORT, AND WARRANTY
Belkin Setup completed installation, but I cannot browse the
Web° The light on the front of my Router is solid amber°
1°
Use the troubleshooting suggestions within Belkin Setup°
2°
If your ISP requires a user name and password, make sure that
you have typed in your user name and password correctly° Some
user names require that the ISP’s domain may be at the end of the
name° Example: “myname@myisp°com”° The “@myisp°com” part of
the user name may need to be typed as well as your user name°
3°
If you have a static connection, your ISP will have
assigned you an IP address, subnet mask, and gateway
address° Please re-run Belkin Setup and enter this
information when a static connection is mentioned°
4°
You may need to configure your Router to meet
the specific requirements of your ISP° To search
our knowledge base for ISP-specific issues, go to:
http://www°belkin°com/support
and type in “ISP”°
5°
If you continue to have no Internet connection, refer
to “Manually Configuring Network Settings” in this
manual for an alternative setup method°
I can’t connect to the Internet wirelessly°
If the light on the front of the Router is solid blue, then your
Router is connected to the Internet° You may not be connected
to the Router’s wireless network° Please refer to “Adding
Computers to Your Network” in this manual for instructions°
If your Windows XP computer is running SP2, you will
not be able to set up the Router via the wireless setup
process° You will need to either update to Windows XP
SP3 or complete the setup via a wired connection°

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