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Page 31 / 39 Scroll up to view Page 26 - 30
29
TROUBLESHOOTING, SUPPORT, AND WARRANTY
A disk I plugged into the USB port is not showing
up on my computer or in Memory Safe°
1°
Is the light on over the USB port that the disk is plugged into?
If not, try unplugging and re-plugging the disk° Please check
that the USB connector is firmly plugged into the Router°
2°
If your disk has an optional power supply, please use
it while the disk is attached to your Router°
3°
The Router supports FAT16, FAT32-, or NTFS-formatted
disks° Disks in other formats will not appear in the
Finder (Mac OS X) or Windows Internet Explorer°
A printer I plugged into the USB port is
not showing up on my computer°
1°
Is the light on over the USB port that the printer is plugged into?
If not, try unplugging and re-plugging the printer° Please check
that the USB connector is firmly plugged into the Router°
2°
To print to a printer attached to the Router, your
computer must have that printer’s driver installed°
Please check that the driver is installed°
3°
The printer may not be set to auto-connect° Via the Belkin Router
Manager, open the USB Print and Storage Center° Check that the
printer appears in the list of available devices° View the properties
of the printer, and check that “auto-connect” is selected°
Page 32 / 39
30
TROUBLESHOOTING, SUPPORT, AND WARRANTY
A different sort of USB device that I plugged into the
USB port is not showing up on my computer°
Most USB devices other than disks and printers must be
accessed via the USB Print and Storage Center°
1°
Is the light on over the USB port that the device is plugged into?
If not, try unplugging and re-plugging the device° Please check
that the USB connector is firmly plugged into the Router°
2°
Via the Belkin Router Manager, open the USB
Print and Storage Center° Check that the device
appears in the list of available devices°
3°
Select the device and click the “Use” button° The device will be
virtually connected to your computer until you choose to “Stop
Using” the device, or another person requests use of the device°
Page 33 / 39
31
TROUBLESHOOTING, SUPPORT, AND WARRANTY
Technical Support
US
http://www°belkin°com/support
UK
http://www°belkin°com/uk/support
Australia
http://www°belkin°com/au/support
New Zealand
http://www°belkin°com/au/support
Singapore
1800 622 1130
Europe
http://www°belkin°com/uk/support
Page 34 / 39
32
TROUBLESHOOTING, SUPPORT, AND WARRANTY
Belkin International, Inc°, Limited
2-Year Product Warranty
What this warranty covers°
Belkin International, Inc° (“Belkin”) warrants to the original
purchaser of this Belkin product that the product shall be free
of defects in design, assembly, material, or workmanship°
What the period of coverage is°
Belkin warrants the Belkin product for two years°
What will we do to correct problems?
Product Warranty°
Belkin will repair or replace, at its option, any defective product
free of charge (except for shipping charges for the product)°
Belkin reserves the right to discontinue any of its products without
notice, and disclaims any limited warranty to repair or replace any
such discontinued products° In the event that Belkin is unable to
repair or replace the product (for example, because it has been
discontinued), Belkin will offer either a refund or a credit toward
the purchase of another product from Belkin°com in an amount
equal to the purchase price of the product as evidenced on the
original purchase receipt as discounted by its natural use°
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is
not provided to Belkin for inspection upon Belkin’s request
at the sole expense of the purchaser, or if Belkin determines
that the Belkin product has been improperly installed, altered
in any way, or tampered with° The Belkin Product Warranty
does not protect against acts of God such as flood, lightning,
earthquake, war, vandalism, theft, normal-use wear and tear,
erosion, depletion, obsolescence, abuse, damage due to low
voltage disturbances (i°e° brownouts or sags), non-authorized
program, or system equipment modification or alteration°
Page 35 / 39
33
TROUBLESHOOTING, SUPPORT, AND WARRANTY
How to get service°
To get service for your Belkin product you
must take the following steps:
1°
Contact Belkin International, Inc°, at 12045 E° Waterfront
Drive, Playa Vista, CA 90094, Attn: Customer Service, or
call (800)-223-5546, within 15 days of the Occurrence°
Be prepared to provide the following information:
a° The part number of the Belkin product°
b° Where you purchased the product°
c° When you purchased the product°
d° Copy of original receipt°
2°
Your Belkin Customer Service Representative will then
instruct you on how to forward your receipt and Belkin
product and how to proceed with your claim°
Belkin reserves the right to review the damaged Belkin product°
All costs of shipping the Belkin product to Belkin for inspection
shall be borne solely by the purchaser° If Belkin determines,
in its sole discretion, that it is impractical to ship the damaged
equipment to Belkin, Belkin may designate, in its sole discretion,
an equipment repair facility to inspect and estimate the cost to
repair such equipment° The cost, if any, of shipping the equipment
to and from such repair facility and of such estimate shall be
borne solely by the purchaser° Damaged equipment must remain
available for inspection until the claim is finalized° Whenever
claims are settled, Belkin reserves the right to be subrogated
under any existing insurance policies the purchaser may have°

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