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TROUBLESHOOTING, SUPPORT, AND WARRANTY
I’ve installed this new Router and some of my network clients
(computers, game consoles, etc°) are now unable to connect°
Your new Router came pre-configured with a network name and
password, found printed on an attached card° All clients must use this
network name and password to connect wirelessly to your Router°
You will need to find the network settings on your client, select the
network name printed on the card from the list of available networks,
and enter the password when prompted to join the wireless network°
Limiting the wireless transmit rate—
Limiting the wireless transmit
rate can help improve range and connection stability° Most wireless
cards have the ability to limit the transmission rate° To change this
property in Windows, go to the Windows Control Panel, open “Network
Connections”, and double-click on your wireless card’s connection° In
the properties dialog, select the “Configure” button on the “General”
tab, then choose the “Advanced” tab and select the rate property°
Wireless client cards are usually set to automatically adjust
the wireless transmit rate for you, but doing so can cause
periodic disconnects when the wireless signal is too weak; as
a rule, slower transmission rates are more stable° Experiment
with different connection rates until you find the best one
for your environment° Note that all available transmission
rates should be acceptable for browsing the Internet° For
more assistance, see your wireless card’s user manual°
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TROUBLESHOOTING, SUPPORT, AND WARRANTY
Does the Router support Wireless
Protected Access (WPA) security?
The Router ships with WPA/WPA2 security turned on°
Windows XP and some older network hardware may
require a software update to support WPA/WPA2°
I am having difficulty setting up WPA security on my Router°
Log in to your Router by visiting
http://router/
with your web browser°
Click on the “Login” button in the top right-hand corner of the
screen° You will be asked to enter your password° If you have never
set a password, leave the “Password” field blank and click “Submit”°
Click “Wireless” in the left-hand menu° Then
click “Security” just below that°
Select the “WPA/WPA2” option°
Enter a password° This can be from 8–63 characters of your choice,
including spaces and punctuation, OR a 64-digit hexadecimal
number (using only the numbers 0–9 and letters A–F)°
Click “Apply Changes” to finish° Your wireless
connection is now encrypted° Each computer using your
wireless network will need to use the new key°
Note:
If you are configuring the Router over a wireless
connection, you will have to re-connect to the
Router after changing any security settings°
Note:
Some older networking hardware supports
only WEP encryption° If your older computers cannot
connect to your network, try 128-bit or 64-bit WEP, or
seek software updates from their manufacturers°
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TROUBLESHOOTING, SUPPORT, AND WARRANTY
I am having difficulty setting up Wired Equivalent
Privacy (WEP) security on my Router°
Log in to your Router° Visit
http://router/
with your web browser°
Click on the “Login” button in the top right-hand corner of the
screen° You will be asked to enter your password° If you have never
set a password, leave the “Password” field blank and click “Submit”°
Click “Wireless” in the left-hand menu° Then
click “Security” just below that°
Select the “128-bit WEP” option°
You may type in a WEP key manually, or generate one from
a passphrase° Type a phrase in the “Passphrase” field and
click the “Generate” button° A WEP key is composed of 26
hexadecimal digits (0–9, A–F
°
° For example, C3 03 0F AF
4B B2 C3 D4 4B C3 D4 EE 74 is a valid 128-bit WEP key°
Click “Apply Changes” to finish° Your wireless
activity is now encrypted° Each computer using your
wireless network will need to use the new key°
Note:
If you are configuring the Router over a wireless
connection, you will have to re-connect to the
Router after changing any security settings°
Note:
Some older networking hardware supports
only 64-bit WEP encryption° If your older computers
cannot connect to your network, try 64-bit WEP°
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TROUBLESHOOTING, SUPPORT, AND WARRANTY
Technical Support
US
http://www°belkin°com/support
UK
http://www°belkin°com/uk/support
Australia
http://www°belkin°com/au/support
New Zealand
http://www°belkin°com/au/support
Singapore
1800 622 1130
Europe
http://www°belkin°com/uk/support
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23
TROUBLESHOOTING, SUPPORT, AND WARRANTY
Belkin International, Inc°, Limited
2-Year Product Warranty
What this warranty covers°
Belkin International, Inc° (“Belkin”) warrants to the original
purchaser of this Belkin product that the product shall be free
of defects in design, assembly, material, or workmanship°
What the period of coverage is°
Belkin warrants the Belkin product for two years°
What will we do to correct problems?
Product Warranty°
Belkin will repair or replace, at its option, any defective product
free of charge (except for shipping charges for the product)°
Belkin reserves the right to discontinue any of its products without
notice, and disclaims any limited warranty to repair or replace any
such discontinued products° In the event that Belkin is unable to
repair or replace the product (for example, because it has been
discontinued), Belkin will offer either a refund or a credit toward
the purchase of another product from Belkin°com in an amount
equal to the purchase price of the product as evidenced on the
original purchase receipt as discounted by its natural use°
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is
not provided to Belkin for inspection upon Belkin’s request
at the sole expense of the purchaser, or if Belkin determines
that the Belkin product has been improperly installed, altered
in any way, or tampered with° The Belkin Product Warranty
does not protect against acts of God such as flood, lightning,
earthquake, war, vandalism, theft, normal-use wear and tear,
erosion, depletion, obsolescence, abuse, damage due to low
voltage disturbances (i°e° brownouts or sags), non-authorized
program, or system equipment modification or alteration°

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