Belkin F7D3302v1 Router Manual PDF (Setup & Configuration Guide)

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19

TECHNICAL DETAILS

System Requirements

Router

Broadband Internet connection such as a cable or

DSL modem with RJ45 (Ethernet) connection

At least one computer with an installed network interface adapter

TCP/IP networking protocol installed on each computer

RJ45 Ethernet networking cable

Internet browser

Setup Software

A computer running Windows

®

XP SP2 or higher,

Windows Vista

®

, or Windows 7; or Mac OS

®

X v10°x

Minimum 1GHz processor and 256MB RAM

600MB of free hard-drive space for installation

Memory Safe and USB Print and Storage Manager

Windows XP SP2 or higher or Windows

Vista; or Mac OS X v10°4 or later

Minimum 1GHz processor and 256MB RAM

50MB of free hard-drive space for installation

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20

TROUBLESHOOTING, SUPPORT, AND WARRANTY

Troubleshooting

The Setup CD does not automatically start°

If Belkin Setup does not run when you insert the CD-ROM, your

computer may not be configured to open CDs automatically°

If Belkin Setup does not appear within 15 seconds, browse

to your CD-ROM drive and open the “Belkin Setup” icon°

Alternatively, you may visit

http://router/

and perform the

setup manually° Please see “Manual Setup Using Your

Browser” earlier in this manual for more information°

Belkin Setup cannot find my Router°

If Belkin Setup is not able to communicate with your Router during

the installation process, please check the following items°

1°

Make sure that the wireless hardware on your

computer is turned on, if available°

2°

Try connecting your computer to one of the four “wired”

ports on the Router with an Ethernet cable°

3°

Ensure that the Router is on° The front-panel light should be on°

4°

Unplug the Router’s power supply for 10

seconds, then plug it back in°

5°

There may be firewall software on your computer preventing

an outgoing connection° You may choose to temporarily

disable this software before attempting setup°

If Belkin Setup still cannot find the Router, you might choose

to do a manual setup° Refer to “Manually Configuring

Network Settings” in this manual for details°

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21

TROUBLESHOOTING, SUPPORT, AND WARRANTY

Belkin Setup cannot connect my Router to the Internet°

If Belkin Setup is not able to connect the Router to

the Internet, please check the following items:

1°

Use the troubleshooting suggestions within Belkin Setup°

2°

If your ISP requires a user name and password, make sure that

you have typed in your user name and password correctly° Some

user names require that the ISP’s domain may be at the end of the

name° Example: “myname@myisp°com”° The “@myisp°com” part of

the user name may need to be typed as well as your user name°

3°

If you continue to have no Internet connection, refer

to “Manually Configuring Network Settings” in this

manual for an alternative setup method°

Belkin Setup completed installation, but I cannot browse the

Web° The light on the front of my Router is blinking amber°

1°

Make sure the Router is connected to your modem with an

Ethernet cable via the Router’s one WAN (modem) port°

2°

Unplug the modem from its power source and make sure

that it goes dark° Then reapply power to the modem°

3°

Unplug your Router’s power supply, wait 10 seconds,

and plug it back in° This will cause the Router to try

to reestablish communication with the modem°

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22

TROUBLESHOOTING, SUPPORT, AND WARRANTY

Belkin Setup completed installation, but I cannot browse the

Web° The light on the front of my Router is solid amber°

1°

Use the troubleshooting suggestions within Belkin Setup°

2°

If your ISP requires a user name and password, make sure that

you have typed in your user name and password correctly° Some

user names require that the ISP’s domain may be at the end of the

name° Example: “myname@myisp°com”° The “@myisp°com” part of

the user name may need to be typed as well as your user name°

3°

If you have a static connection, your ISP will have

assigned you an IP address, subnet mask, and gateway

address° Please re-run Belkin Setup and enter this

information when a static connection is mentioned°

4°

You may need to configure your Router to meet

the specific requirements of your ISP° To search

our knowledge base for ISP-specific issues, go to:

http://www°belkin°com/support

and type in “ISP”°

5°

If you continue to have no Internet connection, refer

to “Manually Configuring Network Settings” in this

manual for an alternative setup method°

I can’t connect to the Internet wirelessly°

If the light on the front of the Router is solid green, then your

Router is connected to the Internet° You may not be connected

to the Router’s wireless network° Please refer to “Adding

Computers to Your Network” in this manual for instructions°

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23

TROUBLESHOOTING, SUPPORT, AND WARRANTY

I can’t connect to the Internet wirelessly and my

network name is not listed in Available Networks°

1°

Verify that your Router is on and the

front-panel light shows solid green°

2°

If you are far from the Router, you might try moving

closer to see if you might have been out of range°

3°

Using a computer attached to the Router via a network cable,

visit

http://router/

and ensure that “Broadcast SSID” is ON°

This setting is found on the “Channel and SSID” page°

My wireless network performance is slow, inconsistent,

suffers from weak signal, or I’m having difficulty maintaining a

VPN connection°

Wireless technology is radio-based, which means connectivity

and the throughput performance between devices

decreases when the distance between devices increases°

Other factors that will cause signal degradation (metal is

generally the worst culprit) are obstructions such as walls

and metal appliances° Note also that connection speed may

decrease as you move farther away from the Router°

In order to determine if wireless issues are related to

range, we suggest temporarily moving the computer

within 10 feet from the Router if possible°

Changing the wireless channel—

Depending on local

wireless traffic and interference, switching the wireless

channel of your network can improve performance and

reliability° See the section titled “Changing the Wireless

Channel” for instructions on how to choose other channels°

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