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74
Troubleshooting
Problem:
I am having difficulty setting up Wi-Fi Protected Access (WPA)
security on a Belkin Wireless Card for a home network.
Solution:
Clients must use the same key that the wireless router or access point
uses. For instance if the key is “Smith Family Network Key” in the wireless
router or access point, the clients must also use that same key.
1.
Double-click the “Signal Indicator” icon to bring up the “Wireless
Network” screen. The “Advanced” button will allow you to view
and configure more options of your Card.
2.
The “Advanced” button will allow you to view and configure more
options of the Card.
3.
Once the “Advanced” button is clicked, the Belkin Wireless LAN
Utility will appear. This Utility will allow you to manage all the
advanced features of the Belkin Wireless Card.
4.
Under the “Wireless Network Properties” tab, select a network name
from the “Available networks” list and click the “Properties” button.
5.
Under “Network Authentication” select “WPA-PSK (no server)”.
6.
Type your WPA key in the “Network key” box.
Important
: WPA-PSK is a mixture of numbers and letters from
A–Z and 0–9. For WPA-PSK you can enter eight to 63 characters.
This network key needs to match the key you assign to your
Wireless Router or access point.
7.
Click “OK, then “Apply” to save the settings.
Problem:
I am having difficulty setting up Wi-Fi Protected Access (WPA)
security on a Belkin Wireless Card for a business.
Solution:
1.
Double-click the “Signal Indicator” icon to bring up the “Wireless
Network” screen. The “Advanced” button will allow you to view
and configure more options of your Card.
2.
The “Advanced” button will allow you to view and configure more
options of the Card.
3.
Once the “Advanced” button is clicked, the Belkin Wireless LAN
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Troubleshooting
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Utility will appear. This Utility will allow you to manage all the
advanced features of the Belkin Wireless Card.
4.
Under the “Wireless Network Properties” tab, select a network
name from the “Available networks” list and click the
“Properties” button.
5.
Under “Network Authentication” select “WPA”.
6.
In the “Authentication” tab, select the settings that are indicated
by your network administrator.
7.
Click “OK, then “Apply” to save the settings.
Problem:
I am having difficulty setting up Wi-Fi Protected Access (WPA) security
and I am
NOT
using a Belkin Wireless Card for a home network.
Solution:
If you are
NOT
using a Belkin Wireless Desktop or Wireless
Notebook Network Card and it is not equipped with WPA-enabled
software, a file from Microsoft called “Windows XP Support Patch
for Wireless Protected Access” is available for free download.
Download the patch from Microsoft by searching the knowledge
base for Windows XP WPA.
Note:
The file that Microsoft has made available works only with
Windows XP. Other operating systems are not supported at this
time. You also need to ensure that the wireless card manufacturer
supports WPA and that you have downloaded and installed the
latest driver from their support site.
Supported Operating Systems:
• Windows XP Professional
• Windows XP Home Edition
Enabling WPA-PSK (no server)
1.
Under Windows XP, click “Start > Control Panel > Network
Connections”.
2.
Right-clicking on the “Wireless Networks” tab will display the
following screen. Ensure the “Use Windows to configure my
wireless network settings” check box is checked.
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Troubleshooting
3.
Under the “Wireless Networks” tab, click the “Configure” button,
and you will see the following screen.
4.
For a home or small business user, select “WPA-PSK” under
“Network Administration”.
Note:
Select WPA (with radius server) if you are using this
computer to connect to a corporate network that supports an
authentication server such as a radius server. Please consult
your network administrator for further information.
5.
Select “TKIP” or “AES” under “Date Encryption”. This setting will
have to be identical to the wireless router or access point that
you set up.
6.
Type in your encryption key in the “Network Key” box.
Important:
Enter your pre-shared key. This can be from eight
to 63 characters and can be letters, numbers, or symbols. This
same key must be used on all of the clients that you set up.
7.
Click “OK” to apply settings.
What’s the difference between 802.11b, 802.11g,
802.11a, and Pre-N?
Currently there are four levels of wireless networking standards, which
transmit data at very different maximum speeds. Each is based on
the designation 802.11(x), so named by the IEEE, the board that is
responsible for certifying networking standards. The most common
wireless networking standard, 802.11b, transmits information at 11Mbps;
802.11a and 802.11g work at 54Mbps; and Pre-N works at 108Mbps.
Pre-N, the precursor to the upcoming 802.11n release, promises speeds
that exceed 802.11g, and up to twice the wireless coverage area. See
the following chart for more detailed information.
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Troubleshooting
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Wireless Comparison Chart
Wireless
Technology
802.11b
802.11g
802.11a
Belkin
Pre-N
Speed
11Mbps
54Mbps
54Mbps
108Mbps
Frequency
Common
household
devices such as
cordless phones
and microwave
ovens may
interfere with the
unlicensed band
2.4GHz
Common
household
devices such as
cordless phones
and microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
5GHz -
uncrowded
band
Common
household
devices such as
cordless phones
and microwave
ovens may
interfere with the
unlicensed
band 2.4GHz
Compatibility
Compatible
with 802.11g
Compatible
with 802.11b
Incompatible
with 802.11b
or 802.11g
Compatible with
802.11g
or 802.11b
Coverage
Depends on
interference
- typically
100–200 ft.
indoors
Depends on
interference
- typically 100–
200 ft. indoors
Less
interference
- range is
typically
50-100 ft.
8x the
coverage of
standard 802.11g
Adoption
Mature –
widely adopted
Expected
to continue
to grow in
popularity
Slow adoption
for consumers
-
more popular
in business
environments
Expected to
continue to grow
in popularity
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Technical Support Information
Technical Support
For latest software updates or if you have any further questions
regarding installation of this product, please visit
www.belkin.com/networking
or contact:
US:
877-736-5771 or
310-898-1100 ext. 2263
Europe:
00 800 223 55 460
Australia:
1800 235 546
New Zealand: 0800 235 546
Singapore:
800 616 1790

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