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76
Setting Up your Computers
Recommended Web Browser Settings
In most cases, you will not need to make any changes to your web
browser’s settings. If you are having trouble accessing the Internet or the
advanced web-based user interface, then change your browser’s settings to
the recommended settings in this section.
Internet Explorer 4.0 or Higher
1.
Start your web browser. Select “Tools” then “Internet Options”.
2.
In the “Internet Options” screen, there are three selections:
“Never dial a connection”, “Dial whenever a network connection
is not present”, and “Always dial my default connection”. If you
can make a selection, select “Never dial a connection”. If you
cannot make a selection, go to the next step.
3.
Under the “Internet Options” screen, click on “Connections” and
select “LAN Settings…”.
4.
Make sure there are no check marks next to any of the displayed
options: “Automatically detect settings”, “Use automatic
configuration script”, and “Use a proxy server”. Click “OK”. Then
click “OK” again in the “Internet Options” page.
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Setting Up your Computers
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Netscape Navigator 4.0 or Higher
1.
Start Netscape. Click on “Edit” then “Preferences”.
2.
In the “Preferences” window, click on “Advanced” then select
“Proxies”. In the “Proxies” window, select “Direct connection to
the Internet”.
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78
Troubleshooting
78
Problem:
The ADSL LED is not on.
Solution:
1.
Check the connection between the Router and ADSL line.
Make sure the cable from the ADSL line is connected
to the port on the Router labeled “DSL Line”.
2.
Make sure the Router has power. The Power LED
of the front panel should be illuminated.
Problem:
The Internet LED is not on.
Solution:
1.
Make sure the cable from the ADSL line is connected to the
port on the Router labeled “DSL Line” and the ADSL LED is on.
2.
Make sure you have the correct VPI/VCI, user
name, and password from your ISP provider.
Problem:
My connection type is static IP address. I
cannot connect to the Internet.
Solution:
Since your connection type is static IP address, your
ISP must assign you the IP address, subnet mask, and
gateway address. Instead of using the Wizard, go to
“Connection Type”, and then select your connection type.
Click “Next”, select “Static IP”, and enter your IP address,
subnet mask, and default gateway information.
Problem:
I’ve forgotten or lost my password.
Solution:
Press and hold the “Reset” button on the rear panel for
at least six seconds to restore the factory defaults.
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Troubleshooting
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Problem:
My wireless PC cannot connect to the Router.
Solution:
1.
Make sure the wireless PC has the same SSID settings
as the Router, and you have the same security settings
on the clients such as WPA or WEP encryption.
2.
Make sure the distance between the Router
and wireless PC are not too far away.
Problem:
The wireless network is often interrupted.
Solution:
1.
Move your wireless PC closer to the
Router to find a better signal.
2.
There may also be interference, possibly caused by a
microwave oven or 2.4GHz cordless phones. Change the
location of the Router or use a different wireless channel.
Problem:
I can’t connect to the Internet wirelessly.
Solution:
If you are unable to connect to the Internet from a
wireless computer, please check the following items:
1.
Look at the lights on your Router. If you’re using a
Belkin Router, the lights should be as follows:
• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN” light should be either on or blinking.
2.
Open your wireless utility software by clicking on the
icon in the system tray at the bottom right-hand corner
of the screen (the icon may be red or green).
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80
Troubleshooting
3.
The exact window that opens will vary depending on
the model of wireless card you have; however, any of
the utilities should have a list of “Available Networks”—
those wireless networks it can connect to.
Does the name of your wireless network
appear in the results?
Yes, my network name is listed
—go to the troubleshooting
solution titled “I can’t connect to the Internet
wirelessly, but my network name is listed”.
No, my network name is not listed
—go to the
troubleshooting solution titled “I can’t connect to the
Internet wirelessly, and my network name is not listed”.
Problem:
I can’t connect to the Internet wirelessly,
but my network name is listed.
Solution:
If the name of your network is listed in the “Available Networks”
list, please follow the steps below to connect wirelessly:
1.
Click on the correct network name in
the “Available Networks” list.
If the network has security (encryption) enabled,
you will need to enter the network key. For more
information regarding security, see the page entitled
“Changing the Wireless Security Settings”.
2.
Within a few seconds, the tray icon in the lower
left-hand corner of your screen should turn green,
indication a successful connection to the network.

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