Appendix A: FAQ
58
Q: Why can’t I use VPN via Router?
A:
You may check your office IP settings, the IP settings must not
conflict with each other.
Q: How do I do the settings when I use xDSL to link the Router?
A:
1. PPPoE: Go to the GUI Internet > Basic Setting, select Ethernet as
Connection Type,> Ethernet Setting. Change Connection Type to
PPPoE, and fill in the Username and Password which provided by
your ISP. Remember to connect your xDSL or Modem to the WAN
Port on your Router.
Q: Can I prevent others from using my Router?
A:
Yes, there are some ways to prevent others from using your Router.
1. Enable your WiFi client filter.
2. Disabled your SSID Suppress.
3. Setting your WiFi security.
Q: My PIN code is enabled and where can I input the PIN code to use my
Router?
A:
Enter GUI > 4G LTE > PIN Verification and input your PIN Code.
Q: Why does my SIM status display “
Read SIM Fail
”, what can I do?
A:
You can check the SIM card is inserted correctly in your router.
Q: How to use the Reset button on the Router?
A:
1. Short press of the Reset can restart the Router.
2. Long press of the Reset for more than 5 sec can reset the Router
to factory default.
Q: Where can I reset the Router to factory default?
A:
1. Long press of the Reset button on the Router for more than 5 sec.
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