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be on if the port is connected to a computer or hub. If the
10M/100M LEDs on the front panel are both off, refer to Section
A.1.2.
2
Make sure that the IP address and the subnet mask of the ADSL
Router and your computer(s) are on the same subnet.
A.6 WAN Interface
Initialization of the ADSL connection failed.
STEPS
CORRECTIVE ACTION
1
Check the cable connections between the ADSL port and the
wall jack. The DSL LED on the front panel of the ADSL Router
should be on.
2
Check that your VPI, VCI, type of encapsulation and type of
multiplexing settings are the same as what you collected from
your telephone company and ISP.
3
Restart the ADSL Router. If you still have problems, you may
need to verify your VPI, VCI, type of encapsulation and type of
multiplexing settings with the telephone company and ISP.
I cannot get a WAN IP address from the ISP.
STEPS
CORRECTIVE ACTION
1
The ISP provides the WAN IP address after authenticating you.
Authentication may be through the user name and password,
the MAC address or the host name.
2
The username and password apply to PPPoE and PPoA
encapsulation only. Make sure that you have entered the correct
Service Type, User Name and Password (be sure to use the
correct casing).
A.7 Internet Access
I cannot access the Internet.
STEPS
CORRECTIVE ACTION
1
Make sure the ADSL Router is turned on and connected to the
network.
2
If the DSL LED is off, refer to Section A.1.3.
3
Verify your WAN settings.
4
Make sure you entered the correct user name and password.
Internet connection disconnects.