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Page 81 / 89 Scroll up to view Page 76 - 80
WebShare 111/141
A02-RA111 / A02-RA141
Pag. 72
ETHERNET:
Field
Meaning
Interface
This field displays the type of port
Transmit Frames
This field displays the number of frames
transmitted in the last second
Transmit Multicast Frames
This field displays the number of multicast
frames transmitted in the last second
Transmit total Bytes
This field displays the number of bytes
transmitted in the last second
Transmit Collision
This is the number of collisions on this port
Transmit Error Frames
This field displays the number of error packets
on this port
Receive Frames
This field displays the number of frames
received in the last second
Receive Multicast Frames
This field displays the number of multicast
frames received in the last second
Receive total Bytes
This field displays the number of bytes
received in the last second
Receive CRC Errors
This field displays the number of error packets
on this port
Receive Under-size Frames
This field displays the number of under-size
frames received in the last second
ADSL:
Field
Meaning
Transmit total PDUs
This
field
displays
the
number
of
total
PDU
transmitted in the last secon
Transmit total Error
Counts
This
field
displays
the
number
of
total
error
transmitted in the last second
Receive total PDUs
This field displays the number of total PDU received in
the last second
Receive total Error
Counts
This field displays the number of total error received in
the last second
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APPENDIX A: Troubleshooting
This chapter covers potential problems and the corresponding remedies.
A.1 Using LEDs to Diagnose Problems
The LEDs are useful aides for finding possible problem causes.
A.1.1 Power LED
The PWR LED on the front panel does not light up.
STEPS
CORRECTIVE ACTION
1
Make sure that the ADSL Router’s power adaptor is connected
to the ADSL Router and plugged in to an appropriate power
source. Use only the supplied power adaptor.
2
Check that the ADSL Router and the power source are both
turned on and the ADSL Router is receiving sufficient power.
3
Turn the ADSL Router off and on.
4
If the error persists, you may have a hardware problem. In this
case, you should contact your vendor.
A.1.2 LAN LED
The LAN LED on the front panel does not light up.
STEPS
CORRECTIVE ACTION
1
Check the Ethernet cable connections between the ADSL
Router and the computer or hub.
2
Check for faulty Ethernet cables.
3
Make sure your computer’s Ethernet card is working properly.
4
If these steps fail to correct the problem, contact your local
distributor for assistance.
A.1.3 DSL LED
The DSL LED on the front panel does not light up.
STEPS
CORRECTIVE ACTION
1
Check the telephone wire and connections between the ADSL
Router DSL port and the wall jack.
2
Make sure that the telephone company has checked your phone
line and set it up for DSL service.
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3
Reset your ADSL line to reinitialize your link to the DSLAM. For
details, refer to the Maintenance chapter (web configurator) or
the System Information and Diagnosis chapter.
4
If these steps fail to correct the problem, contact your local
distributor for assistance.
A.2 Telnet
I cannot telnet into the ADSL Router.
STEPS
CORRECTIVE ACTION
1
Check the LAN port and the other Ethernet connections.
2
Make sure you are using the correct IP address of the ADSL
Router. Check the IP address of the ADSL Router.
3
Ping the ADSL Router from your computer.
If you cannot ping the ADSL Router, check the IP addresses of
the ADSL Router and your computer. Make sure your computer
is set to get a dynamic IP address; or if you want to use a static
IP address on your computer, make sure that it is on the same
subnet as the ADSL Router.
4
Make sure you entered the correct password. The default
password is “admin”.
If you have forgot your username or password, refer to Section
A.5.
5
If these steps fail to correct the problem, contact the distributor.
A.3 Web Configurator
I cannot access the web configurator.
STEPS
CORRECTIVE ACTION
1
Make sure you are using the correct IP address of the ADSL
Router. Check the IP address of the ADSL Router.
2
Make sure that there is not an console session running.
3
Check that you have enabled web service access. If you have
configured a secured client IP address, your computer’s IP
address must match it. Refer to the chapter on remote
management for details.
4
For WAN access, you must configure remote management to
allow server access from the Wan (or all).
5
Your computer’s and the ADSL Router’s IP addresses must be
on the same subnet for LAN access.
6
If you changed the ADSL Router’s LAN IP address, then enter
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the new one as the URL.
7
Remove any filters in LAN or WAN that block web service.
8
See also Section A.9.
The web configurator does not display properly.
STEPS
CORRECTIVE ACTION
1
Make sure you are using Internet Explorer 5.0 and later
versions.
2
Delete the temporary web files and log in again.
In Internet Explorer, click Tools, Internet Options and then click
the Delete Files ... button.
When a Delete Files window displays, select Delete all offline
content and click OK. (Steps may vary depending on the version
of your Internet browser.)
A.4 Login Username and Password
I forgot my login username and/or password.
STEPS
CORRECTIVE ACTION
1
If you have changed the password and have now forgotten it,
you will need to upload the default configuration file. This will
erase all custom configurations and restore all of the factory
defaults including the password.
2
Press the RESET button for five seconds, and then release it.
When the SYS LED begins to blink, the defaults have been
restored and the ADSL Router restarts. Or refer to the Resetting
the ADSL Router section for uploading a configuration file via
console port.
3
The default username is “admin”. The default password is
“atlantis”. The Password and Username fields are case-
sensitive. Make sure that you enter the correct password and
username using the proper casing.
4
It is highly recommended to change the default username and
password. Make sure you store the username and password in
a save place.
A.5 LAN Interface
I cannot access the ADSL Router from the LAN or ping any computer on the LAN.
STEPS
CORRECTIVE ACTION
1
Check the Ethernet LEDs on the front panel. A LAN LED should

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