Arris WTM652 Router Manual PDF (Setup & Configuration Guide)

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Headend

The “central ofﬁce” in an HFC network. The headend houses both video and

data equipment. In larger cable networks, a “master” headend often feeds

several “remote” headends to provide distributed services.

HTTP

HyperText Transfer Protocol.

Hub

A box with several Ethernet connectors. Ethernet hubs provide a common

point of contact for all connected devices.

IP address

A number assigned to your computer by your cable company, used to iden-

tify your computer to other systems on the Internet.

ISDN

Integrated Services Digital Network. A digital telephony standard that pro-

vides communication speeds about twice as fast as standard dialup.

LAN

Local Area Network. A network that allows computers in a single location

(such as a building) to communicate with one another.

LED

Light Emitting Diode. A semi-conductor diode that emits light when current

is passed through it.

MAC address

A number that uniquely identiﬁes any device connected to a network. Your

cable company uses your Telephony Modem’s MAC address to authorize ac-

cess to the Internet. The MAC address is printed on a label on the bottom

of your Telephony Modem.

Protocol

A set of rules and formats that determines the communication behavior of

network entities at a given layer.

Touchstone WTM652 Telephony Modem User’s Guide

Safety

Getting

Started

Battery

Installation

Wireless

Conﬁguration

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Page 87 / 89

Proxy

A device or program that stands in between a server (for example, a web

site) and a client (your browser), providing a way to relieve some of the

burden from the server. For example, your cable company may have a web

proxy that keeps copies of popular web pages; the proxy can send you those

pages instead of fetching them directly from the web site, resulting in faster

page loading and less network congestion.

Abbreviation for Radio Frequency. Some literature refers to coax as “RF

cable” and the connectors as “RF connectors.”

RJ-11

A standard 4-pin modular connector, commonly used in North America for

connecting telephones.

RJ-45

A standard 6-pin modular connector, commonly used on Ethernet cable. An

RJ-45 connector looks like a wide RJ-11 (telephone) connector.

Splitter

A small box with three cable connectors: one input and two outputs. You

may need a splitter if you have a TV already connected to the cable outlet

that you want to use for your Telephony Modem. You can buy a splitter from

any electronics retailer and most discount stores.

SSID

Service Set IDentiﬁer, a string of text (up to 32 characters long) that

uniquely identiﬁes a wireless LAN.

Switched outlet

A power outlet that may be turned on and off using a wall switch. Usually

intended for lamps. Avoid plugging your computer or Telephony Modem into

a switched outlet to avoid disruptions.

TCP/IP

Transmission Control Protocol/Internet Protocol. The protocols used to facil-

itate communications across one or more connected networks.

Touchstone WTM652 Telephony Modem User’s Guide

Safety

Getting

Started

Battery

Installation

Wireless

Conﬁguration

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Page 88 / 89

TDMA

Time Division Multiple Access. A method used by DOCSIS-compliant cable

modems for sending upstream data with minimal interference.

Upstream

The path from a subscriber device to the headend. Some older cable docu-

mentation may refer to this as the return path or reverse path.

WEP

Wired Equivalent Privacy, a common standard for encrypting data sent over

a wireless LAN.

WPA

Wi-ﬁ Protected Access, a standard for encrypting data sent over a wireless

LAN. WPA offers improved security over WEP.

Touchstone WTM652 Telephony Modem User’s Guide

Safety

Getting

Started

Battery

Installation

Wireless

Conﬁguration

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Page 89 / 89

Touchstone®

WTM652 Telephony Modem

User’s Guide

The information in this document is subject to change with-

out notice. The statements, conﬁgurations, technical data,

and recommendations in this document are believed to be

accurate and reliable, but are presented without express

or implied warranty. Users must take full responsibility for

their applications of any products speciﬁed in this docu-

ment. The information in this document is proprietary to

ARRIS.

ARRIS, Touchstone, and the ARRIS logo are trademarks or

registered trademarks of ARRIS Group. All other trade-

marks and registered trademarks are the property of their

respective holders.

Protected under one or more of the following U.S. patents:

7,031,435; 7,100,011. Other patents pending.

ARSVD01202

Release

Standard 1.1

February 2010

Touchstone® WTM652 Telephony Modem User’s Guide

Export Regulations

Safety Requirements

FCC Part 15

European Compliance

Getting Started

About Your New Telephony Modem

What’s in the Box?

What’s on the CD?

Items You Need

Getting Service

System Requirements

Windows

MacOS

Linux/other Unix

About this Manual

Ethernet or Wireless?

Wireless

Both

What About Security?

Battery Installation and Removal (WTM652G only)

Basic Backup Battery Installation

Extended Backup Battery Installation

Maximum Backup Battery Installation

Basic and Extended Backup Battery Removal

Maximum Backup Battery Removal

Installing and Connecting Your Telephony Modem

Front Panel

Rear Panel

Selecting an Installation Location

Factors Affecting Wireless Range

Mounting the Telephony Modem

Tools and Materials

Wall-mounting instructions

Desktop mounting instructions

Connecting the Telephony Modem

Conﬁguring Your Wireless Connection

Requirements

Conﬁguration Basics

Accessing the Conﬁguration Interface

Conﬁguring System Settings

Setting Up Your WAN Connection

Dynamic

Static

PPPoE

L2TP

Setting the MAC Address

Setting Up DNS

Conﬁguring the LAN Channel and Name

Conﬁguring Wireless Security

Conﬁguring Wi-ﬁ Protected Setup (WPS)

Conﬁguring the Firewall

Conﬁguring Virtual Servers

Conﬁguring Client IP Filters

Conﬁguring MAC Address Filtering

Conﬁguring DDNS

Conﬁguring Wireless Bridging

Conﬁguring RIP

Requirements

Action

Conﬁguring Your Ethernet Connection

Requirements

How to use this chapter

TCP/IP Conﬁguration for Windows 98SE

TCP/IP Conﬁguration for Windows 2000

TCP/IP Conﬁguration for Windows ME

TCP/IP Conﬁguration for Windows XP

TCP/IP Conﬁguration for Windows Vista

TCP/IP Conﬁguration for Windows 7

TCP/IP Conﬁguration for MacOS X

Using the Telephony Modem

Setting up Your Computer to Use the Telephony Modem

Indicator Lights for the WTM652A/B Models

Wiring Problems

Patterns: Normal Operation (WAN)

Patterns: Normal Operation (LAN and telephone)

Indicator Lights for the WTM652G Models

Wiring Problems

Patterns: Normal Operation (LAN and Telephone)

Patterns: Normal Operation (WAN and Battery)

Patterns: Startup Sequence

Cable Modem Start Up Sequence

Using the Reset Buttons

Troubleshooting

Viewing Connection Information

Viewing the DHCP Client List

Viewing the Security Log

Backing Up and Restoring the Conﬁguration

Backing Up

Restoring

Resetting the Telephony Modem Router

Restarting the Router

Resetting the Router to Factory Defaults

General Problems and Solutions

Glossary

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